I'm confused. Are they replacing the entire differential/axle housing assembly? I wonder why. On mine and most others here they just replaced the axle shaft which has a new seal and bearing on it. A 1-2 hour job at most.
Service advisor said ācomplete assemblyā. Iām assuming thatās what youāre talking about. I donāt see why they would need to change actual housing or the axle itself. Iāll know when I get to the dealership. Again, he said two day install. Donāt know why he would need it two days if it only takes 1-2 hours.
The "2 day" thing is what is confusing me. Unless they are very busy and just can't get to it right away and are going to let your Jeep sit. Or the service writer doesn't know what he's talking about.
Iāll update everyone once I get the call. Should be at latest Thursday.
Ugghh on them saying it was not a leak....then finding a fresh new pusddle.Took the gladiator to the dealer yesterday for the leak and to complain about the damaged/abused lug nuts. They spent an hour looking at it.
1 - They said the factory overfilled the rear end and that caused the leak. Directions to take it home and check for leaks and bring it back within 500 miles.
2 - The lugs are not "damaged". SO I don't know if this is normal (The tires have been rotated one time and only by this dealer) or am I just being a prima donna. I attached pictures for any opinion.
1 - Found a puddle on the rim today :-(
Called the store manager and voiced my concerns about wasting my time and about not being happy with the lugs. He said they would take care of me...
I'll keep you posted.
The factory lug nuts have a thin metal chrome cover formed over the actual nut. They will get dinged up with normal use and is normal. Yours look fine to me.Took the gladiator to the dealer yesterday for the leak and to complain about the damaged/abused lug nuts. They spent an hour looking at it.
1 - They said the factory overfilled the rear end and that caused the leak. Directions to take it home and check for leaks and bring it back within 500 miles.
2 - The lugs are not "damaged". SO I don't know if this is normal (The tires have been rotated one time and only by this dealer) or am I just being a prima donna. I attached pictures for any opinion.
1 - Found a puddle on the rim today :-(
Called the store manager and voiced my concerns about wasting my time and about not being happy with the lugs. He said they would take care of me...
I'll keep you posted.
Thank You
Bottom line - glad they are taking care of you! ....but yeah that is just more BS he made up about draining the fluid and giving it a few days. He was just trying to use it as a story to de-escalate the situation. If that is the true policy the rest of us would have also been sent away to wait and see for a few days. Again, glad it worked out for you in the end.....but tons of dealers are just totally full of it. It's sad how many times over 20 years I have had to dig in and fight (including printing out info from the internet and official service bulletins) to get dealers (of multiple brands) to perform what is basic warranty work.
Afraid my Mojave is starting to show signs of this same leakage on the passenger side rear axle. So far just seepage & not dripping yet. Build date was 2/21/21.
That sure is weird...and it sounds like it is not some sort of breathable filter fabric material just to prevent a splash and/or dirt and debris from going back down the tube. I never traced the vent tube to the end on a newer vehicle but on all of the older jeeps and vehicles when I was growing up we would just route them up high as possible and stick a cheap fuel filter or similar filter on the end. My only other thought is that perhaps that little plug was outsourced to the lowest bidder and they used the wrong material for that white membrane.Afraid my Mojave is starting to show signs of this same leakage on the passenger side rear axle. So far just seepage & not dripping yet. Build date was 2/21/21.
Just out of curiosity, I disconnected the vent hose at the axle fitting. Like you I discovered there is excessive resistance to both blowing & drawing air through the hose, though it can be done. Just way, way more effort than you would expect for a case vent of this type on an axle or transmission.
Next removed the plastic vent cap assembly (pictured below) at the top end of the hose attached to the truck bed framing, and it is the source of the restriction.
Popped the cover off of the end of it, and found that there is some sort of paper type membrane completely covering the end of the vent housing. This doesn't seem right to me at all.
Are there any Chrysler/Jeep techs on this forum that would know if this is normally the way these are constructed & if so why?
It seems that this could cause excessive pressure buildup in the axle housing as the gear oil warms up, and very possibly be a contributing factor to this rash of axle seals leaking.
Just for comparison, I looked at the vent hose & cap for the front axle on the driver side spring tower (shown below). This one is the style that I am familiar with seeing used on vehicles, being just a plastic fitting with a loose fitting cap that allows unrestricted air flow.
I again removed the hose at the front axle fitting to test this one, and it has no resistance at all to both blowing or drawing air through the hose & vent cap.
Interested to hear what you guys think.
If "Jeep Cares" sees this post, maybe they can pass it on to whoever at Jeep might have an answer.
