Oracle Flush Mount Tail Lights Issues

[ORACLElights]

Summited the form, will be standing by.

Thank you, someone will be reaching out shortly, please let me know if you have any issues.

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[Zero_Accel]

Well, things just get better!

I'm in the middle of taking photos for support to get these things RMA'd, and the passenger side LED called it quits!

 

[ORACLElights]

Well, things just get better!

I'm in the middle of taking photos for support to get these things RMA'd, and the passenger side LED called it quits!

Even though you are being helped thorough our RMA process I can offer additional help here. Do you have a factory halogen equipped gladiator? If so you may need to remove the resistors and set the Rear Lights to LED using a programmer like Tazer or JSCAN.

 

[Zero_Accel]

Even though you are being helped thorough our RMA process I can offer additional help here. Do you have a factory halogen equipped gladiator? If so you may need to remove the resistors and set the Rear Lights to LED using a programmer like Tazer or JSCAN.

Yup, factory equipped halogen. When I installed my previous LED lights, I reprogrammed my Jeep with my Tazer for LED config. Had no issues.

Oracle Taillights are installed without the resistors. JT reprogrammed with Tazer.

Tried resting my Tazer, unmarrying and remarrying the Tazer, swapping from Halogen back to LED settings, and even set the tail lights back to halogen and installed the resistors as part of the trouble shooting process.

No luck, still getting the light show from the passenger LED. I remember reading that there were some issues with some passenger LED lights before.

Checked the lights and my order, build date of 04/2022 even though I bought these last week and just got them yesterday. Store listed them as new, and the box was sealed and unopened.

 

[Zero_Accel]

Credit where credit is due, it looks like the RMA is moving along. @ORACLElights thanks for the support!

Crossing my fingers that the next set is good.

 

[ORACLElights]

Yup, factory equipped halogen. When I installed my previous LED lights, I reprogrammed my Jeep with my Tazer for LED config. Had no issues.

Oracle Taillights are installed without the resistors. JT reprogrammed with Tazer.

Tried resting my Tazer, unmarrying and remarrying the Tazer, swapping from Halogen back to LED settings, and even set the tail lights back to halogen and installed the resistors as part of the trouble shooting process.

No luck, still getting the light show from the passenger LED. I remember reading that there were some issues with some passenger LED lights before.

Checked the lights and my order, build date of 04/2022 even though I bought these last week and just got them yesterday. Store listed them as new, and the box was sealed and unopened.

Yes that looks like one from the defective batch that should have come back to us. Good news is our direct replacement will not have the same issues.

I do not see your order in our system. If you do not mind, where did you order these from?

 

[Zero_Accel]

Yes that looks like one from the defective batch that should have come back to us. Good news is our direct replacement will not have the same issues.

I do not see your order in our system. If you do not mind, where did you order these from?

Ordered these from a local 4x4 shop. Guessing these 2022 batches are still floating around.

 

[ORACLElights]

Ordered these from a local 4x4 shop. Guessing these 2022 batches are still floating around.

Thank you. Yes even though most have made their way back to us we still do get a case like this here and there. Sorry for this inconvenience but once you get your new set you should be good to go! Please let me know if you have any issues.

 

[Zero_Accel]

@ORACLElights Just got the replacements in, looks like that did the trick. These are lighting up the way that they should.

Thanks!

If you ever come out with a V2 set with the more modern "diffused" LED strip and sequential signals, I'll be interested!

 

[Minty JL]

Looks like the issues have all been sorted out. I have had zero issues with my black out flush mounts. Well worth the wait at this point.

About to order a set for my JLUR

 

[ORACLElights]

@ORACLElights Just got the replacements in, looks like that did the trick. These are lighting up the way that they should.

Thanks!

If you ever come out with a V2 set with the more modern "diffused" LED strip and sequential signals, I'll be interested!

Your rig looks awesome. Happy to see you got your updated lights! Thank you for being patient with us during the warranty process and please don't hesitate to reach out if you need anything.

 

[ORACLElights]

Looks like the issues have all been sorted out. I have had zero issues with my black out flush mounts. Well worth the wait at this point.

About to order a set for my JLUR

Love to hear it. Make sure you use code: GLADIATOR10 for 10% off as a forum member!

 

[Minty JL]

Love to hear it. Make sure you use code: GLADIATOR10 for 10% off as a forum member!

Thank for the reminder on the discount code

 

[CompanyMan]

Update: the second replacement has been working as advertised for 6 months now. I am feeling a lot better about this. I really like the look and the brighter backup lights.

Now my driver’s side light went out. Two on the passenger’s side, one on the driver’s side, really starting to think there is something fundamentally wrong with either the design or the manufacturing process.

 

[ORACLE Terry]

Now my driver’s side light went out. Two on the passenger’s side, one on the driver’s side, really starting to think there is something fundamentally wrong with either the design or the manufacturing process.

I know it's frustrating. Make sure to follow the process and let us help out. DM me with your email so I can follow up.

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