Post your 2020 JT Gladiator build status

[WXman]

I just hit KZ status today. Chat representative said there isn't an ETA to the dealership, however.

Still have ZERO information from the order tracker on this forum.

To recap:

Ordered 5/17
Added premium audio to order 5/20
Notified it was in D1 status 5/24
Never heard anything other than D1 status until today
Notified it was in KZ status 6/7

That's exactly 3 weeks from placing the order to truck ready for delivery, if the info provided to me by chat representatives is accurate. If so, not bad. Not bad at all.

My build:
Sport S
Max Tow
Alpine
Cold weather
Convenience
Cargo management
Hardtop

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[Brstyles]

For the sake of science I am posting my order status.

Ordered 5/1
Received VIN 5/6
Went into D1 status on 5/16
Dropped back to D status on 5/26 (still there)

Sport S (non LE)
Black
Max tow
Hard top (not color matched)
Headliner
7" radio
Alpine Audio
Bluetooth speaker
Safety group
Off road group
Convenience group
Slush mats

 

[Hemi]

Still stuck in D status

Ordered 5/4

Sport S
Red
Max Tow
Auto
Hard Top
Bedliner
Slush Mats

Pretty basic order

 

[A1jeepJT]

Just got off the phone with the so called “concierge “ and they told me my Gladiator is in Missouri. Didn’t even know it was being shipped. I live in NM and they said expect deliver by 6-17. I ordered my LE on 4/4.

 

[JTwillys98]

sticker?

Yes, sticker and build sheet according to the tracker. Dealer said he’s just waiting to hear that it’s been put on a truck for delivery. I’m only 3 1/2 hrs from Toledo in Indiana.

 

[WXman]

Yes, sticker and build sheet according to the tracker. Dealer said he’s just waiting to hear that it’s been put on a truck for delivery. I’m only 3 1/2 hrs from Toledo in Indiana.

I'm in KY so same situation. You and I are basically paying what amounts to $5.50 per mile to have our trucks delivered. It's insane. Too bad they don't allow consumer pickup in Toledo.

 

[JTwillys98]

I'm in KY so same situation. You and I are basically paying what amounts to $5.50 per mile to have our trucks delivered. It's insane. Too bad they don't allow consumer pickup in Toledo.

I have family in Toledo. I could pick my Gladiator up and show it off at the same time.

 

[BradWatson8541]

just got off of my weekly chat with FCA to check build status, and normally they are very professional and quick. This time i got "Areti" and he ended the chat before i was even done. After finding out im still in D status, ordered 5-2 received VIN 5-14 and was told i was in D status. i asked him how long the order has been in D status and he tells me 6 days and ends the chat as I'm typing that it was in D 7 and 14 days ago when i checked on it. I know patience is a virtue and i know its a long road from order to receiving it but was hoping for good news today and maybe a little clarification.

Oh well, rant over, time for a beer and a dip in the pool and maybe ill get it by Christmas...

 

[steveale]

Went to dealer. Still KZ S in the system. No update since that was entered on Tuesday 6/4. He showed me the screen. There was no other information. He seemed to think KZ S means it is at the secondary (destination) rail yard ramp. Either Atlanta or Savannah are typical in this area. Fingers crossed.

 

[steveale]

Oh. I also went to the parts dept and did some serious looking at tires. It’s going to be difficult finding the type of tread I’m looking for on a 17” rim 37 x 11.50. So I may go 35 on the stock LE wheel.

 

[Tortooga Custom Works]

Went to dealer. Still KZ S in the system. No update since that was entered on Tuesday 6/4. He showed me the screen. There was no other information. He seemed to think KZ S means it is at the secondary (destination) rail yard ramp. Either Atlanta or Savannah are typical in this area. Fingers crossed.

I’m in KZS today also!

 

[MBoss48]

Woohoo just got the email got my sticker!!!! Woohoo now let’s see how long it will take to get to Texas!

 

[Pat2Alaska]

Mine showed up today . Lift installed along with wheels and tires on Tuesday or Wednesday and I fly in Friday .

Congratulations! Mine is the red one next to yours! Picking up Monday afternoon!

 

[steveale]

Went to dealer. Still KZ S in the system. No update since that was entered on Tuesday 6/4. He showed me the screen. There was no other information. He seemed to think KZ S means it is at the secondary (destination) rail yard ramp. Either Atlanta or Savannah are typical in this area. Fingers crossed.

So the odyssey continues...

Sitting here thinking at 6pm why my dealer wouldn’t see any update in his system since Tuesday if I got notification of a sticker at 4am. So I call Jeep customer service. Nice lady. Reads through info. Says it was updated at 7:15am this morning that it is at the plant and “shippable”. I can only assume the update means it was window sticker the tracker emailed me about at 4am.

She said KZS means it is it ready to ship. .

I’ve come to the conclusion that FCA’s IT systems must be a flaming pile of dog dung. Their visibility to a customers order is horrible.

She said call back in a couple of days because when it is in transit they can provide better specifics of where it located.

 

[kayakmike]

So the odyssey continues...

Sitting here thinking at 6pm why my dealer wouldn’t see any update in his system since Tuesday if I got notification of a sticker at 4am. So I call Jeep customer service. Nice lady. Reads through info. Says it was updated at 7:15am this morning that it is at the plant and “shippable”. I can only assume the update means it was window sticker the tracker emailed me about at 4am.

She said KZS means it is it ready to ship. .

I’ve come to the conclusion that FCA’s IT systems must be a flaming pile of dog dung. Their visibility to a customers order is horrible.

She said call back in a couple of days because when it is in transit they can provide better specifics of where it located.

They can provide better specifics of where it's located AFTER it leaves the Jeep plant rather than WHILE it's at the Jeep plant? I'm calling BS (on Jeep, not you).

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