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Burghardphotography

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I guessing you have a defective solenoid on the noisy shock? I'm sure they will get it handled for you, but We all understand the downtme/shipping is a drag.

The electronics is my biggest concern since it seems electronic bits have such a high failure rate these days. What happens when the ECU overheats? Full shut down and shocks go full firm?
As far as I understand, yes, the system displays an error screen and the shocks set to firm (which I actually kind of like how firm feels personally).

When I spoke with SDI on the phone earlier, they had me swap sides with the small metal cylinder on top of the reservoir (which I’m guessing is the solenoid) that the wires plug into. The sound did not follow the piece that was swapped over, so the sound is definitely internal to the reservoir. They mentioned possibly low oil or air in the system.

Found out from my buddy at the local outfitter today that the warranty procedure I mentioned earlier is pretty standard, which relieved my worries a bit. I’m hopefully going to get the shock in the mail tomorrow.
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rharr

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you should see about getting a pair of cheapy shocks to keep you on the road while the good ones get fixed
 

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As far as I understand, yes, the system displays an error screen and the shocks set to firm (which I actually kind of like how firm feels personally).

When I spoke with SDI on the phone earlier, they had me swap sides with the small metal cylinder on top of the reservoir (which I’m guessing is the solenoid) that the wires plug into. The sound did not follow the piece that was swapped over, so the sound is definitely internal to the reservoir. They mentioned possibly low oil or air in the system.

Found out from my buddy at the local outfitter today that the warranty procedure I mentioned earlier is pretty standard, which relieved my worries a bit. I’m hopefully going to get the shock in the mail tomorrow.
I'll be interested in what they find. Yes, that is pretty much normal warranty procedure. We've been spoiled by how Walmart handles a product defect 0-90 days from purchase.....direct swap out.

The overheating ECU does concern me a bit since we operate in super high temps. For the retail cost of this system, I'd like for it to be bug free.
 

ajkaz

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I just throw any shock that fits on that side while you have that one in the mail. Should be fine as a daily driver on pavement, you could even adjust the other side to match whatever shock you throw in.… I drove about three hours today in 115° heat some super slow, some fast, no heat issues yet but I’m still under 1k miles.

how do you know it’s overheating? Will the screen tell us?
 

Burghardphotography

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I'll be interested in what they find. Yes, that is pretty much normal warranty procedure. We've been spoiled by how Walmart handles a product defect 0-90 days from purchase.....direct swap out.

The overheating ECU does concern me a bit since we operate in super high temps. For the retail cost of this system, I'd like for it to be bug free.
Damn Wal-mart... haha. As long as its industry standard for warranty, then it is good by me.

The overheating ECU definitely is a big worry for me as well. The customizability of the dampening levels does no good for me if it's constantly erroring out when crawling along. Never once overheated outside of a trail, even when driving through Phoenix, AZ, on freeways and surface streets, when it was 108. I have been thinking of opening the hood vents, depending on how the new ECU responds at the higher temp threshold, it may push me that way. To be fair, that ECU was too hot to touch when i checked on it, so it was indeed hot. It is rather exposed in its metal casing on top of the fuse box in the front there (I have the diesel). It could probably be insulated better. I think these diesels are known for their hotter under hood temps compared to the gasser.

Overall, I'll be curious to see if the reflash sets a high enough threshold to solve the issue.
 

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Burghardphotography

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I just throw any shock that fits on that side while you have that one in the mail. Should be fine as a daily driver on pavement, you could even adjust the other side to match whatever shock you throw in.… I drove about three hours today in 115° heat some super slow, some fast, no heat issues yet but I’m still under 1k miles.

how do you know it’s overheating? Will the screen tell us?
Removed the shock and ECU today and have it parked for now, I am going to get the parts boxed up today. I worked yesterday on piecing my '72 F-250 back together and had it running by the evening, so I think I will just let the Jeep rest for now.

I may have missed where you said above, do you have these on as well? Like I briefly mentioned in the other comment I just posted, we spent two days driving around in Phoenix in 108 degree heat, doing all sorts of driving from crawling along in bumper to bumper traffic to flying down the freeway, and it didn't error out once. Only errored on this one Colorado pass at 12,500 ft, around 70 degrees, going between 1-5 mph. As soon as we would pick up speed past that, the system would pretty much instantly turn back on, which leads me to believe its mostly a heat soak issue, not necessarily just high temps around it. This happened around 4k miles into our 5.5k long trip.

Other thing I will note specifically about this locale is the steepness of roads in the Rockies. Knowing the diesel's issues with overheating, I was watching my oil temps the whole time and let me tell you, boy, this diesel motor DID NOT like the mountain passes at all. Driving the mountain byways up to the trail, I was seeing oil temps sometimes 240+.

As far as the error itself, the little control screen will turn bright red with the message "Error #1017" which you can refer to the error code chart in the user guide.
 

CrazyCooter

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Damn Wal-mart... haha. As long as its industry standard for warranty, then it is good by me.

The overheating ECU definitely is a big worry for me as well. The customizability of the dampening levels does no good for me if it's constantly erroring out when crawling along. Never once overheated outside of a trail, even when driving through Phoenix, AZ, on freeways and surface streets, when it was 108. I have been thinking of opening the hood vents, depending on how the new ECU responds at the higher temp threshold, it may push me that way. To be fair, that ECU was too hot to touch when i checked on it, so it was indeed hot. It is rather exposed in its metal casing on top of the fuse box in the front there (I have the diesel). It could probably be insulated better. I think these diesels are known for their hotter under hood temps compared to the gasser.

Overall, I'll be curious to see if the reflash sets a high enough threshold to solve the issue.
SDI is operating in SoCal so I would think they would have found the overheating in their testing over the past few years if it was an issue. I would lean toward the reflash fixing it.
 

Burghardphotography

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SDI is operating in SoCal so I would think they would have found the overheating in their testing over the past few years if it was an issue. I would lean toward the reflash fixing it.
I agree completely, I used to live about a half hour down the road from where they are located! I couldn't take that heat anymore, so I ran north to Oregon. It was 117 degrees there yesterday, I was told.
 

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I'm really interested in the details here of how this whole thing shakes out. Last thing I want to do is introduce more issues into an already tech heavy vehicle.

I spoke with the guys at SDI for a couple more hours this week and I'm ready to pull the trigger on potentially 3 "Pro" kits for myself and 2 other clients and now a universal kit for my YJ.........
 

Burghardphotography

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I'm really interested in the details here of how this whole thing shakes out. Last thing I want to do is introduce more issues into an already tech heavy vehicle.

I spoke with the guys at SDI for a couple more hours this week and I'm ready to pull the trigger on potentially 3 "Pro" kits for myself and 2 other clients and now a universal kit for my YJ.........
I’ll make sure to keep everyone updated as I learn more!
 

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Eazye

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I'm really interested in the details here of how this whole thing shakes out. Last thing I want to do is introduce more issues into an already tech heavy vehicle.

I spoke with the guys at SDI for a couple more hours this week and I'm ready to pull the trigger on potentially 3 "Pro" kits for myself and 2 other clients and now a universal kit for my YJ.........
i really have no complaints and no over heating issues. I live in Ohio so very moderate temps with us barely hitting 90 only a few times a year. My system has been flawless to this point, both on and off road, but I’m also running a 3.6 and not diesel so heat is not nearly as bad. I can’t complain other than I left my rear bump extensions on and realized I was hitting them. I removed them yesterday so now it can fully stretch its legs. That was my own fault though but interested to see how it feels now that I’m not hitting solid bump stops on the rear!
 

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i really have no complaints and no over heating issues. I live in Ohio so very moderate temps with us barely hitting 90 only a few times a year. My system has been flawless to this point, both on and off road, but I’m also running a 3.6 and not diesel so heat is not nearly as bad. I can’t complain other than I left my rear bump extensions on and realized I was hitting them. I removed them yesterday so now it can fully stretch its legs. That was my own fault though but interested to see how it feels now that I’m not hitting solid bump stops on the rear!
You Eclik shocks have bumps also build onto the shafts too? WOuld be good to get your bump spacing all dialed in so that you can utilize the "Bump Zone" in the shock.
 
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Eazye

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You Eclik shocks have bumps also build onto the shafts too? WOuld be good to get your bump spacing all dialed in so that you can utilize the "Bump Zone" in the shock.
Right, I still had the stock bumps in place and added 3” extensions that were only in place until I added longer brake lines, the stock lines were stretched on droop with travel stil left! I added the lines and forgot to remove the extensions. My extensions have marks on them from the factory foam stops hitting so I know I was killing my travel and comfort!
 

CrazyCooter

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Right, I still had the stock bumps in place and added 3” extensions that were only in place until I added longer brake lines, the stock lines were stretched on droop with travel stil left! I added the lines and forgot to remove the extensions. My extensions have marks on them from the factory foam stops hitting so I know I was killing my travel and comfort!
IDK what your coil bind or shock travel situations are, but I only needed .75" bump spacing to keep a 37 out of the rear fenders. 35 should require nothing?
 
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I’m on 37s too with a 3” Rock Krawler lift, have not tried to figure out what it would take to be honest…. I dont think these shocks have the longest of stroke so they may limit before the coils themselves. If max flex is your goal, these may not be the first choice but for all around performance and comfort, they are awesome!
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