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sexist.. ageist.. sales dude :(

12BNNT

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Funny story to lighten the mood. Although I don’t have anywhere near the income of my brother in law with his Ferrari, plane , helicopter and Harley’s, I did get to have some fun with him one day... my sister had her heart set on a Jaguar at a local dealer and went to look at it but when the salesman finally came over to her, she asked a few questions, but the conversation ended when he advised her to bring her husband up there when she was ready to buy. When she told my brother in law he was pissed that this dude treated my sis like that so he had me go with him wearing old jeans and T-shirt’s. Sis had told us the salesman’s name. So we went. B-i-L walked car to car like a kid drooling over all the cars and I went straight to the one my Sis wanted. Her salesman asked me politely not to sit in the car so as planned I walked over to another salesman that had just finished with another customer and asked him to help me. We negotiated price and extended warranty and such and started the paperwork with the numbers in writing. Meanwhile Keith texted my sis to tell her to meet us there. She came in walked over and wrote out the check for her car and as they pulled her car off the showroom floor she couldn’t help but walk over and tell the other salesman it could’ve been his commission if he hadn’t been such a sexist douchebag. The look on his face was priceless and the guy that had no problem helping a 20 something kid in torn jeans and a T-shirt is the only salesman to get their business there since. :LOL:
 

JeepDreams

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Funny story to lighten the mood. Although I don’t have anywhere near the income of my brother in law with his Ferrari, plane , helicopter and Harley’s, I did get to have some fun with him one day... my sister had her heart set on a Jaguar at a local dealer and went to look at it but when the salesman finally came over to her, she asked a few questions, but the conversation ended when he advised her to bring her husband up there when she was ready to buy. When she told my brother in law he was pissed that this dude treated my sis like that so he had me go with him wearing old jeans and T-shirt’s. Sis had told us the salesman’s name. So we went. B-i-L walked car to car like a kid drooling over all the cars and I went straight to the one my Sis wanted. Her salesman asked me politely not to sit in the car so as planned I walked over to another salesman that had just finished with another customer and asked him to help me. We negotiated price and extended warranty and such and started the paperwork with the numbers in writing. Meanwhile Keith texted my sis to tell her to meet us there. She came in walked over and wrote out the check for her car and as they pulled her car off the showroom floor she couldn’t help but walk over and tell the other salesman it could’ve been his commission if he hadn’t been such a sexist douchebag. The look on his face was priceless and the guy that had no problem helping a 20 something kid in torn jeans and a T-shirt is the only salesman to get their business there since. :LOL:
Great story!
 

12BNNT

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Ever since then I’ve employed the same logic to every car purchase. Don’t dress scrubby on purpose but don’t dress up either. Just wear casual clothes and the salesmen that are quick to judge or dismiss me by my attire at not the ones I want to talk to anyway. Almost always there is at least one that doesn’t judge and will come ask if they can help me. Ask for a test drive and they just ask for a copy of my license. When it comes time to talk numbers, I finance so they usually ask to run my credit so they can figure out finance rates and give hard payment numbers and I leave happy not dealing with some jerk that thinks I’m wasting his time not knowing my income and credit score.
In the 30 years since, doing as listed above, I’ve had one salesman tell me I probably couldn’t afford the car I was looking at to which I told him “yes I can” and walked over to a different salesman and asked him to help me as the other guy was being an ass. That salesman laughed and sold me a car. The first salesman looked grumpy when I walked out of the finance office with the keys in my hand. Hopefully they learn from people like me not to judge a book by its cover.
 

beelzebot

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It's crazy that a salesperson would ever assume one can't afford a car. Why the hell would we go there then? Joyrides aren't that fun, especially with sales in the passenger seat. The Internet exists. We know what to expect in terms of price.
 

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ZEN357

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I once had a salesman tell me he wasn't making anything off the deal. My response was "Then why the hell are you doing this? You work for free? How do you pay your bills?" He got mad at me and walked away. I went to another dealership.
 

Ole Cowboy

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So I want to test drive a rubicon gladiator (like many of you), so I went to one dealership and he was really cool. Said I couldn't test drive it because it already has 76 miles and they don't like to get them over 100. He then sat down with me and we built one out in the system (for fun). He also said if I get him a quote for 6% under invoice, he would see if he could match it. Super chill, nice, salesman.

Now... the next dealership I went too... not so much. I'm not naming names, because I happen to live .5 miles from them and they service my current vehicle. Just need to vent :(

So... I get a text that the Rubicon arrived!! I asked if I could come test drive it, they said what time works for me. I get there and the guy takes me out to see it. We didn't really talk at all, so I look around a little bit and then I ask "can I test drive it?". "No, we only let people test drive it if they are going to buy it", then proceeded to tell me about the cheaper options. Well, I don't know if we are allowed to curse in this forum.. so ******************** you can fill in the blanks. I am a young woman, but I make enough that I have 3k left over after bills every month.. so I could buy one right now if I wanted. Just makes me so angry that he just assumed I wasn't going to buy it (wouldn't after that comment) and that I couldn't afford it. **** him!

This happened to me when I was getting my renegade 4.5 years ago. Had a sales guy basically tell me that because I was a woman I didn't need the trailhawk. The owner of the dealership called and I'm pretty sure that guy got fired.

For reference, I'm in Maryland and could easily take a trip out to Tri-City, but if I can get a good deal locally, I would rather do that. I'm also in no hurry to get my gladiator, I want orange anyway and it's not available yet. I LOVE my renegade (my dad and I put a lift kit on it a couple of years ago) (Offroading video (pre-lift-kit): ), but I am excited for a gladiator. It's been my dream truck ever since I was a kid (I know it didn't exist yet.. but I had an orange toy truck that looked super similar). :)

Thanks for listening!! :)
Sorry for your experience, that said you mostly got what they are trained to do. You got to remember you are talking to a person who has to ask permission to go P or even sell you are car...talk about emasculation, then he goes home at night to some woman who prob brow beats his...life is tough, whole lot tougher if you are stupid or a car salesman.

TIPS

NEVER ask if you can drive a car you are looking at a man who cannot give permission, so his only answer is NO! In addition, when you ask permission, you shift the authority to someone else.

When you walk onto the car lot, YOU are in charge, NOT them, you are the one with the money and THEIR paycheck is signed by you.

Yea, its a nice car, never drove one, go get the keys I want to drive it!!! Did I hear you say NO? Whether or not I intend to buy is will be decided upon your attitudes and ability to make a deal, now go get your boss and we are going to have a discussion about your attitude and driving this car and tell him to bring the keys. Any huma huma or BS from you are him or no keys and I drive off this lot to never return, you are NOT the only Jeep dealer in this area and right now you are dead last on my list and I stopped here first!!!

Sometimes you need to bring them back to REALITY. Look your sales guy in the eye and ask" . Who signs your paycheck here? There is only ONE possible answer! Sir, Mam, YOU DO! If you don't hear that let them know, the Owner, CEO, VP Finance, Sales Mgr, GM etc they DON'T, YOU DO! With you buying a car they don't get a check!

Yesterday I stopped off at a car dealer, I am looking for a new truck, Ford F 450 for my company. There on the windshield was a sticker with the adjusted price. It had a list of things and at the top of the list was "Lifetime WINDOW TINT", Nitrogen filled tires, chrome muffler bearings, wax job, xxx job etc. "$1295"!!! Sales jerk walks up and I look at him: See THAT, I will NOT pay that if I buy here! Well you have, we have already installed it. SO you have installed something on a truck I want to buy that I don't want, did I give you permission to do that, maybe you should UNinstall it. AND I walked away and I gave my business card to SalesJerk and told him to call me when he decided to sell a $90,000 truck!

SCAM ALERT: Nitrogen filled tires. Ask SalesJerk how much Nitrogen is in the air we breathe. (not likely to know)...78.09% and it's FREE! FYI, non-medical grade Nitrogen generators and be bought for well under $3k, small units for small shops around $850 or less.
 

lucky7t

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It's crazy that a salesperson would ever assume one can't afford a car. Why the hell would we go there then? Joyrides aren't that fun, especially with sales in the passenger seat. The Internet exists. We know what to expect in terms of price.
You would be amazed at the amount of tire kickers . It sucks but everyone needs to be treated the same . I never had issues selling to women . Treat everyone the same and it works out, you start judging and bam your out
 

Tire Guy

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SCAM ALERT: Nitrogen filled tires. Ask SalesJerk how much Nitrogen is in the air we breathe. (not likely to know)...78.09% and it's FREE! FYI, non-medical grade Nitrogen generators and be bought for well under $3k, small units for small shops around $850 or less.
Yes it is a scam!. Years ago when I worked for Bridgestone/Firestone we did a complete analysis of benefits, cost and profit. We determined not to install the program in our stores because the benefits to the customer were so insignificant to be almost non-existent.
 

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Ole Cowboy

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Thanks! That's a great way to look at it!! My background: senior software engineer, community leader, 29, look young, dress kinda like a tomboy hiker person. :)
LOL, why did I think that? Remember their goal is to intimidate you be you man or woman and if you let them then they know they have a mark and they will try to exploit it!

almost every car I have ordered has come from another city or state. I often look for someplace I want to vacation in and do a fly 'n drive. Also makes for a good date...would you like to take off for the weekend, I have something planned...like this Corvette Museum Delivery

DonVette3..jpg
 

TennesseePA

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We all have had the experience one way or another. Like I said yesterday an ass is an ass no matter how they choose to utilize their assness depends on where we meet them. I've had bad experiences at restaurants, from real estate agents, doctor's offices and yes car dealerships. Vote with your wallet and the business cycle will weed out the non performers. One thing that I have noticed is that, for the most part, the sales force in my area is on some sort of a salary. This was done specifically because the sales force was prejudging every customer who walked on the lot and many people who could and were prepared to buy had a bad experience. You will be amazed and how much change can be affected by a few bad reviews to a business.
 

beelzebot

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We all have had the experience one way or another. Like I said yesterday an ass is an ass no matter how they choose to utilize their assness depends on where we meet them. I've had bad experiences at restaurants, from real estate agents, doctor's offices and yes car dealerships. Vote with your wallet and the business cycle will weed out the non performers. One thing that I have noticed is that, for the most part, the sales force in my area is on some sort of a salary. This was done specifically because the sales force was prejudging every customer who walked on the lot and many people who could and were prepared to buy had a bad experience. You will be amazed and how much change can be affected by a few bad reviews to a business.
Assness! Great word!
 

ClawSS

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I was kicked off a local Chevy lot once (escorted off by security) for asking for $29 over invoice after showing the buyer's order from the dealer out of state and requesting to be able to do this business in my city. There is really no "other side" to this story. I was standing at a comparable Tahoe. Saleslady comes out in her golf cart. My friend and I are talking up the vehicle with her. Without a test drive, we begin a price discussion. I show the paperwork that I received via email from the other dealer one state away (3hr drive). She tells me it is fake. Then tells me that I know she can't beat that price. My friend and I respectfully wish her a good day, and at that point she calls Security over and tells us to not come back. My friend and I laugh about it to this day

That dealership is now closed..bull dozed...with other things in its place.

@WXman may even know that long gone dealership on Richmond Road in Lex.
 
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WXman

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I wish I had a $5 bill for every time I've heard somebody say that the dealership told them "we can't let you test drive it unless you're serious about buying it."

What are they smoking? This isn't a limited edition Challenger Demon. It's a frickin' pickup truck. 60 days from now these things are going to be littering the roadways and dealership lots. Do dealerships really think people are stupid?
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