npgeorgeuw
Well-Known Member
- First Name
- Nicholas
- Joined
- Jan 28, 2021
- Threads
- 18
- Messages
- 199
- Reaction score
- 103
- Location
- Issaquah, WA
- Vehicle(s)
- 2017 Subaru Outback 3.6R and 2017 Chevrolet Bolt
- Occupation
- Business Owner
Bummer and sorry to see you go. The one thing that I do think is important is to keep your experience with the dealership and Jeep separate and also realize that Jeep Cares attempts to help were most likely complicated by non-responsiveness and stupidity with a bad dealer. My ex-dealership was abysmal and had I relied on just them to get things fixed I would have quit the brand altogether and without hesitation. That dealership ripped me off, is shady as shit (the pure worst, pretty much I saw and experienced and other friends of mine have experienced every horror story that I have seen posted on here yet) and is the antithesis of everything Jeep should be. I drove twenty more miles and my experience has been completely different and my view of the brand would be very different had I stayed or not been able to compartmentalize. EVERYTHING gets affected when you have a bad dealer including your confidence in a given vehicle. Even the process of finding out what is wrong, getting things fixed (or getting a rental) all of these things routinely get complicated and drawn-out through non-responsive and ignorant dealers. I'm not saying Jeep is perfect as a brand or corporate entity but dealers can be total and utter trash. Then others can be upstanding businesses.
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