3.0L Diesel High Pressure Fuel Pump Recall Z96

[Osteodoc08]

It wouldn’t surprise me if the fuel pump mess is just like the steering gear fiasco. Some people lucked out and got the newer, good one, and for others, Jeep just kept right on using the bad part to keep sales moving.

I got burned on my 2020 Mojave. Open recall, but everyone at the dealership swore up and down they knew nothing about it.

Same here. I printed out the darn TSB and they said “working as designed” and handed it back.

Sponsored

 

[portalgun]

emailed my service guy and he said he parts not available yet but it is showing up in their systems. I have a 21 JTRD. Zero fuel pump issues for me so far thankfully, but I know they are out there and I'm looking forward to a peace of mind type of fix with this.

 

[@californiajeeping]

Currently from mopar parts:


2019 ram 1500 classic ecodiesel fuel pump part # 68501449AA

2021 Jeep gladiator ecodiesel fuel pump part # 68501449AA

2022 Jeep Gladiator ecodiesel fuel pump part # 68501449AA

All listed the same. replaces part # 68148206AA, 68211262AA, 68211268AA, 68211269AA

Cant tell what they originally came with as it all only lists the new part number.

@JeepCares We all know there are defective injection pumps from Bosch and we know parts are not available to fix this recalled pump. Our options are to park our jeeps for an unknown amount of time or drive with risk of being stranded. At the very least you need to get engineering involved to tell us what part is replacing the faulty pumps. Make a TSB for the techs regarding it with details on the new part number.

Is it another injection pump with improvements made? What improvements? We are not your typical consumer with the ecodiesel jeeps. We are a specific high end niche owner that picks these out. We want to be informed not babied.

The lack of transparency on this recall repair is not just frustrating but it is outright dishonest.

 

[CrazyCooter]

I looked the labor time of for the pump replacement and Mitchell1 calls out for 3.2 hours skill level B

 

[Wolf Island Diver]

OCD got the better of me, so I went by a local dealer this morning while out and about, to ask them about this issue. The service writers were frustrated. There are a lot of issues with a lot of vehicles and supply chain problems mean pissed off customers and they’re in the middle. They didn’t say this but it’s clear that’s their daily lives now. They provided me with the attached document from FCA.

Side note: someone on one of these threads “corrected” someone else who referred to it as FCA and said it’s Stellantis now. It’s still FCA as indicated by the letterhead. Stellantis is the parent.

This is what they told me and my thoughts:

1. NHTSA has started pushing manufacturers to reach out to consumers early. (My editorial here: this is because historically they’ve been bad at informing their customers about safety issues. It’s a good thing imo.) This has resulted in customers coming in for recall work when the recall hasn’t been released by corporate for dealerships to act on.
Z96 is not yet actionable because the parts aren’t available and possibly the procedures/guidance are not ready. I said it will 2023, one of the service writers joked “more like 2033.”

2. They stated that we will be notified by FCA when parts are available for this recall to actually be actionable. There’s not a lot of point sweating it until then.

3. I made the point that this isn’t the first recall on this and I’m in no rush. I just wanted to know what they are replacing this pump with. One of the service writers stated that on the recall work for Rams they replaced the CP4 with CP3s. I have not confirmed that independently nor do I know if that will necessarily be true for Jeeps.

4. They agreed that replacing a CP4 with another CP4 makes no sense, but it’s not their understanding that that is the plan. Beyond that, they need to see more guidance from FCA.

5. Overall, they weren’t that spun up about this. This dealership hasn’t seen any Jeep JT/JL failures. Obviously, it’s easy when it’s not their truck but some perspective is important here. We now have a federal regulator pushing for a recall that’s deemed a safety issue. If the pump fails it costs Stellantis massive amounts of money to replace the entire fuel system and pay dealerships to do it. A Stop Sale on vehicles on the lot or in the pipeline is a huge deal. It’s bad publicity to boot. All the incentives are aligned for FCA to get this taken care of as fast as possible and they can’t hide things at this point.

6. The service folks don’t recommend fuel additives. I personally have mixed feelings about them. Years ago a massive study was done on gasoline additives and basically found them to be a big scam. That being said I know that 44K used to be really affective on old vehicles with early fuel injected engines or carburetors but that’s not done with fill ups or even routinely.

I buy the low sulfur lubricity issue. Back in the 80s auto manufacturers saw that the low detergent levels in gasoline were resulting in issues with their fuel injected vehicles. This affected their bottom line. The EPA detergent standards, focused on emissions only, were actually too low. They created the Top Tier consortium. Most people don’t even know about this. It has nothing to do with premium vs regular gas. It’s a quality and detergent standard. In 2017 they added Top Tier diesel to the mix which also addressed lubricity. At this point only Costco meets the standard in the U.S. for diesel. Again, this is a vehicle manufacture thing, not an oil company marketing ploy.

https://en.m.wikipedia.org/wiki/Top_Tier_Detergent_Gasoline

Agents to increase lubricity are supposed to be added at some point in the supply chain. I thought it was at the station. I’m not sure if it’s inconsistent or if measure of lubricity are occurring earlier in the supply chain. Results showing that U.S. diesel doesn’t meet the standards aren’t necessarily clear on where this is tested, at least in my research. But the higher pump failure rates in the U.S. indicates a problem regardless. It would be great if manufacturers forced the issue of lubricity in U.S. diesel fuel, like they did with detergents but with electrification, maybe that ship has sailed.

Where I start to take issue with some of these consumer additives is that in addition to increasing lubricity they all make wild claims about engine life, power, mileage. Does anyone really think that if you could increase mileage and power with a high flow muffler, K&N air filter or oil and fuel additives manufacturers would be spending billions on R&D to squeeze every little bit of MPGs out of their fleets to meet CAFE standards? Watch the video where Jim from Dynatrac explains all the little tweaks they made to the D44 to increase mileage. I know some diesel engine specialists I’m going to consult before I start spending $60 a month on Opti-lube. Maybe it’s great stuff but some of their claims strike me as a little specious.

Here’s the letter they gave me.

 

[Cracked_Windshield]

Hopefully, we’ll get one of those expensive fuel filters out of this mess. I think they’re on the 20k service interval.

At the dealership now getting my first service. A good catch by Rusty that in the dirty diesel states a fuel filter change is required alongside the oil changes / normal service, not to exceed 10k miles.

Interestingly enough, the service writers had never heard of this added requirement and admitted that customers aren’t getting it done.

Price of the fuel filter is $79, but there’s currently a 15% Mopar coupon available for parts. Unsure what they’re going to charge for replacing it.

 

[Cracked_Windshield]

Final bill for my first “free” service (dealership perk for buyers of new vehicles, not part of my Jeep Wave freebies) was $136.35.

It’s a hard receipt to decipher, but that’s supposedly the fuel filter and labor to install it.

Oil change, tire rotation, and the fuel filter. Rotation was free, too.

Without the freebie discount it would have been $430.61.

Diesel maintenance is anything but cheap!

 

[Rusty PW]

Final bill for my first “free” service (dealership perk for buyers of new vehicles, not part of my Jeep Wave freebies) was $136.35.

It’s a hard receipt to decipher, but that’s supposedly the fuel filter and labor to install it.

Oil change, tire rotation, and the fuel filter. Rotation was free, too.

Without the freebie discount it would have been $430.61.

Diesel maintenance is anything but cheap!

Last time in for my Jeep Wave oil change. I had the fuel filter changed to. Think my bill came out to $170. $68 for the fuel filter and the rest was labor and tax.

I have 2 oil filters and 2 fuel filters sitting in the garage for when I'm done with the Jeep Wave program.

 

[rchandler341]

Here is some information to share:

Stellantis (FCA US, LLC) has announced a safety recall on certain 2020 to 2022 model year Ram 1500 (DT), Jeep® Wrangler (JL), and Jeep Gladiator (JT) vehicles equipped with the 3.0-liter EcoDiesel V6 engine for possible fuel pump failures.

Some of those vehicles listed may have been built with a high-pressure fuel pump (HPFP) that could fail prematurely. An HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning.

The recall affects the following vehicles…

• 21,244 units of the Jeep Wrangler built from August 20th, 2019 to November 2nd, 2021.
• 7,375 units of the Jeep Gladiator built from June 4th, 2020 to May 13th, 2022.
• 31,794 units of the Ram 1500 built from May 29th, 2019 to January 21st, 2022.

Recall Chronology:

On February 9th, 2022, the FCA US, LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into the 2020 to 2022 Jeep Wrangler (JL), 2021 to 2022 Jeep Gladiator (JT), and 2020 to 2022 Ram 1500 vehicles for potential premature high-pressure fuel pump failures in vehicles equipped with the 3.0-liter EcoDiesel V6 engine which may result in a stall.

• From February 2022 to August 2022, FCA US TSRC conducted an analysis of stall patterns and vehicle history, to determine the affected vehicles that were equipped with Bosch CP4.2 high-pressure fuel pumps and determined that the high-pressure fuel pump was the origin of the stalls.
• As of September 29th, 2022, FCA US is aware of 22 customer assistance records, 205 warranty claims, and 33 field reports potentially related to this issue for all markets with dates of receipt ranging from June 18th, 2020 to September 26th, 2022.
• As of September 29th, 2022, FCA US is aware of zero accidents and zero injuries potentially released to this issue for all markets.
• On October 6th, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters are expected to be mailed out on Friday, December 2nd, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US, LLC has issued a recall of Z96 for this issue.

Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to NHTSA.gov

I have changed my fuel filter at 10k intervals. I just changed mine for the 3rd time at 34k. I found shiny metal shavings at the bottom of the filter housing. I went down to the dealership where I purchased the JTRD and told him I found metal and the HPFP is failing. The service manager said "There is nothing we can do until it fails, just drive it." I got on the phone with Jeep customer service and started documenting what is being said. I now have a Case# for documentation. I also contacted Jeep Wave and spoke to them about my case# and issues. My Jeep is under recall and could cause an accident.

Then I called another dealership where I took the jeep to have the right rear axle seal repaired under warranty and made an appointment for Dec 12. My appointment is to have the other recall: Emissions Recall Y81 Diesel Exhaust Fluid Inducement completed. I did not want to do this one but decided to have it done for maintenance and future emissions warranty issues.

At the same time the service manager said that he would have the the CP4 metering valve removed, from the top of the CP4 HPFP, and look at the micron screen for metal. This would confirm that the CP4 is in the beginning stages of failing if metal was found.

I am trying to be proactive and keep the HPF system from being completely plugged with metal. It should be a warranty issue at this time. Right now it still runs perfectly. I understand that I do have metal contamination in the fuel system but if a new HPFP gets installed it will no longer be making metal and the fuel filter should start cleaning up the system. This should keep the complete CP4 failure from happening. (An HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation).

The service manager said that getting a new replacement CP4 would be difficult. I got online a purchased one directly from Mopar. It is in stock #68501449AA and was $678.37 with shipping. So at my appointment I will have a new CP4 to replace the failing one in hand. I will ask for the HPFP to be replaced and reimburse me for the cost. I don't mind spending a couple hundred dollars now to keep from being stranded.

The entire fuel system should get replaced in the recall later. So I am one of 7,375 JTRD's in the recall and with a 1% failure rate, that makes me one of the lucky 73.75 owners!

 

[Wolf Island Diver]

I just got a second updated notice from FCA on this recall which says in bold print:
The remedy for this condition is not currently available.
The previous letter stated that this was waiting on part availability.

In talking to my dealership we agreed that replacing a CP4 with another CP4 makes no sense, since it’s a not a faulty pump. My dealership stated that on Rams, they replaced the CP4 with the CP3. Since the regulator is now involved and it’s costing Jeep a ton of money, I assume they are currently working out the engineering solution (CP3 packaging and fitment) or supply chain issues. At least that’s what we hope. I don’t want to throw CP4s at this and I assume neither does FCA.

 

[Free2roam]

Here is some information to share:

Stellantis (FCA US, LLC) has announced a safety recall on certain 2020 to 2022 model year Ram 1500 (DT), Jeep® Wrangler (JL), and Jeep Gladiator (JT) vehicles equipped with the 3.0-liter EcoDiesel V6 engine for possible fuel pump failures.

Some of those vehicles listed may have been built with a high-pressure fuel pump (HPFP) that could fail prematurely. An HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning.

The recall affects the following vehicles…

• 21,244 units of the Jeep Wrangler built from August 20th, 2019 to November 2nd, 2021.
• 7,375 units of the Jeep Gladiator built from June 4th, 2020 to May 13th, 2022.
• 31,794 units of the Ram 1500 built from May 29th, 2019 to January 21st, 2022.

Recall Chronology:

On February 9th, 2022, the FCA US, LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into the 2020 to 2022 Jeep Wrangler (JL), 2021 to 2022 Jeep Gladiator (JT), and 2020 to 2022 Ram 1500 vehicles for potential premature high-pressure fuel pump failures in vehicles equipped with the 3.0-liter EcoDiesel V6 engine which may result in a stall.

• From February 2022 to August 2022, FCA US TSRC conducted an analysis of stall patterns and vehicle history, to determine the affected vehicles that were equipped with Bosch CP4.2 high-pressure fuel pumps and determined that the high-pressure fuel pump was the origin of the stalls.
• As of September 29th, 2022, FCA US is aware of 22 customer assistance records, 205 warranty claims, and 33 field reports potentially related to this issue for all markets with dates of receipt ranging from June 18th, 2020 to September 26th, 2022.
• As of September 29th, 2022, FCA US is aware of zero accidents and zero injuries potentially released to this issue for all markets.
• On October 6th, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters are expected to be mailed out on Friday, December 2nd, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US, LLC has issued a recall of Z96 for this issue.

Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to NHTSA.gov

I have changed my fuel filter at 10k intervals. I just changed mine for the 3rd time at 34k. I found shiny metal shavings at the bottom of the filter housing. I went down to the dealership where I purchased the JTRD and told him I found metal and the HPFP is failing. The service manager said "There is nothing we can do until it fails, just drive it." I got on the phone with Jeep customer service and started documenting what is being said. I now have a Case# for documentation. I also contacted Jeep Wave and spoke to them about my case# and issues. My Jeep is under recall and could cause an accident.

Then I called another dealership where I took the jeep to have the right rear axle seal repaired under warranty and made an appointment for Dec 12. My appointment is to have the other recall: Emissions Recall Y81 Diesel Exhaust Fluid Inducement completed. I did not want to do this one but decided to have it done for maintenance and future emissions warranty issues.

At the same time the service manager said that he would have the the CP4 metering valve removed, from the top of the CP4 HPFP, and look at the micron screen for metal. This would confirm that the CP4 in in the beginning stages of failing if metal was found.

I am trying to be proactive and keep the HPF system from being completely plugged with metal. It should be a warranty issue at this time. Right now it still runs perfectly. I understand that I do have metal contamination in the fuel system but if a new HPFP gets installed it will no longer be making metal and the fuel filter should start cleaning up the system. This should keep the complete CP4 failure from happening. (An HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation).

The service manager said that getting a new replacement CP4 would be difficult. I got online a purchased one directly from Mopar. It is in stock #68501449AA and was $678.37 with shipping. So at my appointment I will have a new CP4 to replace the failing one in hand. I will ask for the HPFP to be replaced and reimburse me for the cost. I don't mind spending a couple hundred dollars now to keep from being stranded.

The entire fuel system should get replaced in the recall later. So I am one of 7,375 JTRD's in the recall and with a 1% failure rate, that makes me one of the lucky 73.75 owners!

Nice. But the new fuel pump you bought is probably old stock. So it's the same pump and not the newer version because simply put there are no parts to be had for the new fix. Nice way to be proactive. But it will still need the new pump.

 

[Wolf Island Diver]

Nice. But the new fuel pump you bought is probably old stock. So it's the same pump and not the newer version because simply put there are no parts to be had for the new fix. Nice way to be proactive. But it will still need the new pump.

Have you actually heard that there’s a new version of the CP4? My understanding was that we already were on an updated version. An updated CP4 contradicts what I’ve been told by my dealership who’s telling my that they are expected to install a CP3. But there’s no guarantee that they have better info. They did provide me with the internal dealer correspondence (posted above) from FCA stating that there’s no fix yet and they expect this to start Q2 2023.

 

[rchandler341]

Nice. But the new fuel pump you bought is probably old stock. So it's the same pump and not the newer version because simply put there are no parts to be had for the new fix. Nice way to be proactive. But it will still need the new pump.

I agree. The recall will address installing a new Pump. But at least this new pump should not be producing metal, like this failing one, and stalling the vehicle. The design of the CP4 is terrible to say the least. Hopefully the pump I purchased is out of the range of what they believe are the bad pumps?

 

[Free2roam]

 

[Free2roam]

No parts available for the fix as of yet. Mine was replaced at 4581 miles after it blew. I still got a recall. Even though I have a newish pump. I've got 27k miles on it with no issues.

Sponsored