Anyone have trans leaks?

[Adriansolisito]

do u have an update might be in the same boat as you ??

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[chorky]

do u have an update might be in the same boat as you ??

I cant remember where I left off on this thread but they ordered parts a while ago I just was too busy with work and fire response and camping. They ordered both the output seal for the transmission and input seal for the transfer case. And finally agreed it was one of those leaking. Now based on my reading here the transfer case is the likely culprit however all the reading I did says that the seal cant be relaced and the whole transfer case had to be swapped out. Maybe that was due to supply issues and it was early in the production who knows. But I confirmed with parts and the shop that supposedly they can replace just the seal. Of course none of them know what theyre talking about, theyre just pencil pushers. I definitely am not thrilled about them working on my Jeep….

So it goes into the shop on Wednesday. it ‘shouldn be just a one da turnaround but honestly I am expecting them the massively screw something up. So well see. I can post up results after I get it back.

 

[chorky]

I am also still concerned they did not fill the transmission with the correct fluid. But just trying to ignor that and see if it blows up. Under warranty and its on paper they replaced the trans pan already and thus fluid

 

[ShadowsPapa]

I am also still concerned they did not fill the transmission with the correct fluid

You know they did - they won't miss a chance to collect on that item, even under warranty. I've never seen a Jeep shop that didn't use MOPAR fluids.
Why would you be concerned they didn't use the correct fluid?
If it blew later, you'd have them by the painful spot.

Our JLU goes in on the 7th and I'm going to have all sorts of ducks in a row on that one - it's going to be total transmission replacement.

My JT - perfect, no leaks anywhere of any sort.
I HATE leaks! (maybe one reason I don't have a classic Harley)

 

[chorky]

You know they did - they won't miss a chance to collect on that item, even under warranty. I've never seen a Jeep shop that didn't use MOPAR fluids.
Why would you be concerned they didn't use the correct fluid?
If it blew later, you'd have them by the painful spot.

Our JLU goes in on the 7th and I'm going to have all sorts of ducks in a row on that one - it's going to be total transmission replacement.

My JT - perfect, no leaks anywhere of any sort.
I HATE leaks! (maybe one reason I don't have a classic Harley)

Because even after the fact I still could not get a solid answer on the color and type of transmission fluid they used. Even going on my own to a parts department and asking, literally zero people had anything to say about the color and type (as discussed in the first page of this thread). So it's a little unsettling that nobody can speak about the items they sell or service..... Thats great your JT has not had any leaks. Major bummer about your wife's Jeep though. So far everything else on mine has worked well. And the current leak really isn't that bad but being brand new it shouldn't have any leaks. Hopefully all goes well with the service next week. I just dont have high hopes for quality of work from most people these days - maybe its regional but workmanship, quality, and integrity out here has been quite poor the last couple years.

 

[ShadowsPapa]

Because even after the fact I still could not get a solid answer on the color and type of transmission fluid they used. Even going on my own to a parts department and asking, literally zero people had anything to say about the color and type (as discussed in the first page of this thread). So it's a little unsettling that nobody can speak about the items they sell or service..... Thats great your JT has not had any leaks. Major bummer about your wife's Jeep though. So far everything else on mine has worked well. And the current leak really isn't that bad but being brand new it shouldn't have any leaks. Hopefully all goes well with the service next week. I just dont have high hopes for quality of work from most people these days - maybe its regional but workmanship, quality, and integrity out here has been quite poor the last couple years.

Dead-on about a new vehicle shouldn't have leaks.
I can see parts department not knowing anything about fluid colors. Generally they aren't allowed to leave the parts area. I know even years ago it was really weird to see any of the people from our parts area wander back to the shop. They usually just stood up front and shouted really loud back at us - and we had to wander up there to see what was up.
I'd also suspect that unless you hit the one or two guys with any transmission experience, they'd only know "it's brown" because they've seen the leaks after it turns brown.

Workmanship, quality, pride - I bet in the next 10 years those words won't even count in Words With Friends or Scrabble.

 

[chorky]

Updating this thread. I'm pretty unhappy, and flabbergasted. Got a call few hours ago by the service advisor confirming the appointment for tomorrow. They all but forgot ....literally everything. First thing out of their mouth was they only have 1 tech for the day - I get life happens, but this was scheduled several months ago. Then she said they will at least do the oil change, and diagnose the leak. At which point I got instantly upset. Diagnoss what I asked! They already did so which is why the seals were ordered. At that point my trust in them tanked and I proceed to recount the entire experience from telling them the first time they replaced the transmission pan that the source of the leak is the transfer case - but nope don't believe and old tech who knows what he's talking about. After which I continue to explain to her how I am fairly confident, based on accounts of other people here, that the seal cannot be replaced and the entire transfer case has to be replaced. She seemed confused. And I also am still confused why Jeep would make a transfer case input shaft seal non-serviceable - unless maybe those early leaks Jeep just wanted the transfer case sent to the factory for inspection which would make more sense. Anyway, by this time I proceeded to tell her how I am concerned about their competencies considering during the transmission pan situation I was told by a straight face by multiple people that the trans fluid is red, when this post clearly shows it a different color questioning if they even know what they're doing.

New on the left.

So, she proceeded to tell me that they will do what they can tomorrow and the available tech will advise on his capabilities, at which point I hammered home, again, the whole point that I cannot just easily get a ride back home - it is a very big deal. Fortunately my dad is visiting so he can get me a ride home and back to pick it up but short of them giving me a loaner, which I paid extra money for, cannot just simply 'get a ride'. Life in rural Montana is not that simple.

So here we are - taking the Jeep in tomorrow for oil, tire rotate, and who knows what is going to happen with the transfer case. I told her point blank that they CANNOT expect me to just leave the jeep there for 5 weeks if they take the transfer case out, and realize at that point they can't replace the seal. I went so far as to tell her that I could figure it out myself if I had access to a shop manual, and asked specifically "Has a tech or somebody looked at a manual ahead of time to determine if they can even replace the seal?" For that she changed the direction of the conversation and didn't even answer which tells me no, and they probably don't give a rats butt. I hope I'm wrong, and just venting, but I have serious doubts - which makes me pretty concerned for longevity of the Jeep considering I only have one other repair option but that's an hour the other direction over 2 passes that are super bad in the winter. The more unfortunate thing is this is pretty consistent around the board with our nations current state of affairs. There are more incompetent people who just dont care and have terrible work ethic than there are those who do care about their work, and not just their work but how that work affects their customers or patients. Pretty darn frustrating.

 

[ShadowsPapa]

I was told by a straight face by multiple people that the trans fluid is red, when this post clearly shows it a different color questioning if they even know what they're doing.

Yeah, red in the past, even with some other transmissions, most likely - but not the ZF transmissions for years.
Starts out green, then turns more of a tan/brown with use.
The proof is in the pics of our JLU leaking. The first leak was a brown fluid coming right off the pan edge and bolts, the latter leaks were green because they had just put all new fluid in it and it hadn't turned color yet.

The transfer case uses ATF+4 ..... the last quart of that fluid I bought about a month ago was red.

So it seems to me if the transfer case fluid is red ATF+4 and there's red fluid, it's the transfer case. If it's green or tan/brown, it's transmission.

 

[chorky]

Yeah, red in the past, even with some other transmissions, most likely - but not the ZF transmissions for years.
Starts out green, then turns more of a tan/brown with use.
The proof is in the pics of our JLU leaking. The first leak was a brown fluid coming right off the pan edge and bolts, the latter leaks were green because they had just put all new fluid in it and it hadn't turned color yet.

The transfer case uses ATF+4 ..... the last quart of that fluid I bought about a month ago was red.

So it seems to me if the transfer case fluid is red ATF+4 and there's red fluid, it's the transfer case. If it's green or tan/brown, it's transmission.

right. And this is exactly what I told them and even showed pictures. They still stood by the fact saying it is standard atf in the trans. Thats why im concerned about what they put back in the transmission, and also why I am frustrated they replaced the pan and gasket too. It was unnecessary. Good thing for a 100K warranty and they did the work. Just hoping that the tech who did the pan actually used the correct fluid despite the convo at the front desk.

it also has me worried about what is gonna happen with my transfer case situation.

@JeepCares can you please confirm 1) what color fluid goes in the transmission and 2) If the transfer case input shaft seal is in fact serviceable or if the whole transfer case needs replacing? I cannot get a straight answer from anybody and would like to get things documented for my own records. But without a shop manual I cannot be certain.

 

[Tuna]

@chorky , I had this issue last year. The input shaft seal is serviceable, no need to replace the whole T-case. Here is a copy of the work order from my dealer.

 

[chorky]

@chorky , I had this issue last year. The input shaft seal is serviceable, no need to replace the whole T-case. Here is a copy of the work order from my dealer.

awesome! This is good news thank you. I thought it was pretty insane for ppl to say it is not.

 

[ShadowsPapa]

@chorky , I had this issue last year. The input shaft seal is serviceable, no need to replace the whole T-case. Here is a copy of the work order from my dealer.

It makes no sense at all to not have it replaceable. Just no sense. They've been like any other seal for as long as I can recall, likely longer.

You can see the seal here in this pic - then the input shaft of the transfer case slides over the output shaft of the transmission and the hub of the t-case slides into the seal in the back of the transmission. So that transfer case input runs against the transfer case seal AND the transmission seal. There should be NO fluid at all between the two.

(this is a picture of a NOS (New, Old Stock) transfer case I bought and put in my car)

Here's the transmission output seal -

 

[chorky]

It makes no sense at all to not have it replaceable. Just no sense. They've been like any other seal for as long as I can recall, likely longer.

You can see the seal here in this pic - then the input shaft of the transfer case slides over the output shaft of the transmission and the hub of the t-case slides into the seal in the back of the transmission. So that transfer case input runs against the transfer case seal AND the transmission seal. There should be NO fluid at all between the two.

(this is a picture of a NOS (New, Old Stock) transfer case I bought and put in my car)

Here's the transmission output seal -

I feel the same way, which is why I was thinking others who did experience that replacement situation must have been Jeep wanting it back to figure out what was going on.

 

[Minty JL]

Last transfer case I did a R&R on it took me about 3 hours on the driveway with the truck up on ramps.

 

[chorky]

Well now I am more mad than ever. Gave the shop a call just to check status so I can plan my day and apparently the tech who was supposed to work on it threw a massive fit and had to have a discussion by the manager. So of course, since I was a tech and know how things work, am worried that the Jeep will be mistreated, jumped, floored, or items stolen, or new scratches. So I will be talking with the manager and am no longer trusting of them. I never trusted the shop anyway since I know how dishonest people are and how the treat customer vehicles. This is insane...... To top it off they can't even give me a update on what is going on or if the work has even started.

Starting to wish I never bought a new car and just fixed my TJ up instead. In today's world I simply do not trust anyone to do good quality honest fair work because in the last 3 years I have, at least in my area, not seen good honest work. Everyone seems to half-ass everything and take advantage of customers left and right.

Not happy. @JeepCares - what do you have to say about technicians purposefully mistreating customer vehicles should this happen? I should have put a camera in it before taking it to the shop.

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