unsocbl
Well-Known Member
- First Name
- James
- Joined
- Aug 8, 2020
- Threads
- 14
- Messages
- 439
- Reaction score
- 861
- Location
- Charlotte TN
- Vehicle(s)
- 2021 Gladiator Willys Eco-diesel
Mine worked fine with the adapter harness..non-LED/non-tow
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Updated the poll optionsThe survey did not have an option factory LED with no Max tow. So I guess cannot take the survey. Anyway, mine worked on my Sport S with factory LED. As same problem with most, mine was short and I received the extension but have not connected it yet.
Its hooked to aux 4 button and i selected battery hot in settings. Just reach in and hit the button.Wait, what?
SO after calling Oracle it was recommended to swap the halogen bulbs to LED, as they believed the added lights were drawing too much power.Has anyone had the issue I’m having? Non LED, Factory tow. Originally when I installed everything worked as should. Used the plug and play harness off the driver side. NOW after initial testing, the Oracle’s don’t work, and the driver factory reverse light does not work… I checked plugs and even removed the plug and play harness, and still no factory light on the driver side???
SO after calling Oracle it was recommended to swap the halogen bulbs to LED, as they believed the added lights were drawing too much power.
Swapped the Halogens out for LED bulbs and got the same result. Called Oracle again and spoke with a rep. Rep advised taking the harness out and using T-taps into the respective lights to see if the harness was the issue, or if there was an issue with the lights drawing too much power. I wasn’t going to tap into the wiring, as that was the whole purpose of PAYING for the plug and play harness. Rep suggested calling back when they had a tech available to talk too, as they have been effected by the crazy weather back east.
I got to thinking and decided to at least test the “drawing too much power” theory by unplugging the passenger side aux light. Both factory bulbs and the driver side aux light worked.
I plugged the passenger side aux light back in to the harness, and all lights worked as they should??? I cycled things through gears as well as turning the Jeep on and off multiple times and everything works as it should. Idk what caused it to work, but I’m happy it did.
I will say one thing about @OracleLighing:
GREAT customer service! I really appreciated talking to someone in person, and in America none the less! Reps were helpful, and honest with me about issues that have been seen with this new product. Your customer service has me very likely to be a return customer.
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