3.6 Engine Tick

[Stan H]

Guess that would work if out of warranty. In warranty, not so much.

Yes I am way way way way way out .

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[Hootbro]

I would bet any salvage engine that is not being sold as a complete pull, those cams are probably the first thing to be picked. Almost have to hang out at a yard looking for anything coming in.

 

[Charles 236]

If the Diesel fuel pump recall was any indication of high demand and low supply, they do not do first come, first serve at a national level but spread out available supply that comes on line and allocate across the different parts distribution regions somewhat evenly. Will depend how each parts distribution region allocates what they are given to dealerships within their coverage area.

Basically, it may or may not pan out going to a larger dealership and getting on "their" waiting list.

There are several factors involved in how Mopar distributes repair parts. At my dealership, the tech beside me ordered an intake cam in late December, it has yet to arrive. I ordered a right intake cam for a Jeep about a month ago, I installed it last Monday. They were both the same cam, but the difference was that he ordered one for a Jeep sent in by a used car lot that was out of warranty, I ordered one for a Jeep that was not only under warranty, but the customer was driving a rental car. A month of paying for a rental did wonders to speed up the parts delivery. I don't know if it was the dealership or Jeep paying for the rental, but I just wanted to fix it. I refused the service advisor's "request" to put it together and let the owner drive it until the cam came in, knowing that paying for rental would make parts move a bit faster , and save an engine swap to boot.

 

[JTdeer_hauler]

There are several factors involved in how Mopar distributes repair parts. At my dealership, the tech beside me ordered an intake cam in late December, it has yet to arrive. I ordered a right intake cam for a Jeep about a month ago, I installed it last Monday. They were both the same cam, but the difference was that he ordered one for a Jeep sent in by a used car lot that was out of warranty, I ordered one for a Jeep that was not only under warranty, but the customer was driving a rental car. A month of paying for a rental did wonders to speed up the parts delivery. I don't know if it was the dealership or Jeep paying for the rental, but I just wanted to fix it. I refused the service advisor's "request" to put it together and let the owner drive it until the cam came in, knowing that paying for rental would make parts move a bit faster , and save an engine swap to boot.

Thanks for the insight. I’m under the powertrain warranty, but so far they haven’t said a word about a loaner or a rental. Heck, they haven’t even pulled the valve cover and I have asked them to do so. All they say is that they suspect I am right but when the tech gets done with training this week, he will contact tech support. I am afraid they haven’t even put in an order for the camshaft kit.

 

[Charles 236]

Thanks for the insight. I’m under the powertrain warranty, but so far they haven’t said a word about a loaner or a rental. Heck, they haven’t even pulled the valve cover and I have asked them to do so. All they say is that they suspect I am right but when the tech gets done with training this week, he will contact tech support. I am afraid they haven’t even put in an order for the camshaft kit.

I can't speak for the tech at your dealership, but I don't have to pull the valve cover to know when a cam is worn out. I have mostly specialized in the various Pentastar and Pentastar Upgrade engines since they came out, so I know all the sounds of these engines. Most dealerships have at least one tech who can listen to the Pentastar Upgrade and know exactly what it needs. I do think that your dealership may want to leave your Jeep running instead of VOR (Vehicle Off Road, awaiting repairs), since they may not know how long it will take to get a cam kit. For what it's worth, it may be better for them to wait to tear it down, less chance of lost parts or damage while it sits.

 

[Stan H]

Yeah , Mine on a cold morning will some times have a ticking sound which to my untrained ear at first scared me until a more familiar ear made me realize it was an injector. They can get sorta prominent on a 20degree morning on a cold start. Thing that really set it apart was after it warmed up it would start to lessen and go away. And thats been 20thousand miles ago . I dont pay it no mind now. And add some seafoam to the fuel from time to time which seems to have helped that immensely. Truck runs great and no misfire soooo.. Giddy Up !!

 

[JTdeer_hauler]

I can't speak for the tech at your dealership, but I don't have to pull the valve cover to know when a cam is worn out. I have mostly specialized in the various Pentastar and Pentastar Upgrade engines since they came out, so I know all the sounds of these engines. Most dealerships have at least one tech who can listen to the Pentastar Upgrade and know exactly what it needs. I do think that your dealership may want to leave your Jeep running instead of VOR (Vehicle Off Road, awaiting repairs), since they may not know how long it will take to get a cam kit. For what it's worth, it may be better for them to wait to tear it down, less chance of lost parts or damage while it sits.

I have seen some reports that by having it as VOR they get their camshaft kits in faster. Have you noticed a difference?

 

[JTGuy]

A good friend of mine is a distributor for BG oil products and has used it on many things with great results. He said it will eliminate the cam / rocker issue as it actually goes into the metal. I am skeptic about that. Could it be worth a try?

 

[Stan H]

As someone once told me.. remain skeptic.

 

[Discmaniac]

To add to the anecdotal evidence. 2020 Sport S. Mine started audibly ticking just past 60k in the middle of a cross country drive. By the time I got it to the dealer I was at 62k. No lights yet, but the dealer wants to replace both right side cams. It is devastating that it happened right out of powertrain. I’ve reached out regarding any good will coverage from FCA via @JeepCares.

 

[ShadowsPapa]

A good friend of mine is a distributor for BG oil products and has used it on many things with great results. He said it will eliminate the cam / rocker issue as it actually goes into the metal. I am skeptic about that. Could it be worth a try?

That's funny....... as if their oil is vastly superior because "it goes into the metal". Check the formulation of many of the other oils out there, dig deep into the chemistry - really deep - read about what ZDDP, Boron and other materials do or don't do and so on. There's nothing really special about their products other than maybe marketing, like so many other oils.
They don't hold any secrets others don't do.
To get technical, all oils "go into the metal" to some extent. And there are chemistries that form layers of protection (one way ZDDP works), bonding into the surface of the steel/iron.

I plate steel parts, I've even plated engine parts from antique engines - I have to soak the parts in a hot caustic solution for several minutes. For some, I even have to use electrolysis to force the oils out of the surface of the steel. (180 degrees, pH of about 11)

 

[Charles 236]

I have seen some reports that by having it as VOR they get their camshaft kits in faster. Have you noticed a difference?

I don't know for certain that VOR status speeds up the parts delivery, but I am sure that when the dealership or Jeep is paying for a rental, that parts sure seem to get expedited. If the customer is stuck paying for a rental, there is less monetary motivation for expediting the parts delivery.

 

[JeepCares]

To add to the anecdotal evidence. 2020 Sport S. Mine started audibly ticking just past 60k in the middle of a cross country drive. By the time I got it to the dealer I was at 62k. No lights yet, but the dealer wants to replace both right side cams. It is devastating that it happened right out of powertrain. I’ve reached out regarding any good will coverage from FCA via @JeepCares.

Hi Aaron,

Thank you for the tag. We are sorry to learn about your vehicle concerns. We have also responded to your private message.

Blair
Jeep Cares

 

[JTdeer_hauler]

Well the service department reached out today and have finally confirmed I need the camshaft kit. They have had the truck for 2 weeks and who knows how long it will be down for. They said the service manager just put in the order last Friday. Between my post chemo appointments, our newborn’s doctor appointments and work, I need the truck back on the road asap. Going to reach out to @JeepCares and see if there is a preferred way to put in the order to hopefully get it in faster. Otherwise I will have no choice but to beg the dealership for a somewhat fair trade on a new truck.

 

[JTGuy]

That cam repair can take a few months. It's just wrong that you have to continue payments, registration, insurance, and watch the value of it go down while it just sits waiting for a part. Let us all know what Jeep Cares does for you on this.

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