Challenger85
Well-Known Member
I used Vroom, they offered me more than anyone. They’re okay, but they’re also a pain in the ass to deal with. It took them nearly 2 weeks to send me a title form to transfer, they had only my name and not my wife. I called them and after a 20 minute wait they tell me to just have my wife sign next to me and they’ll fill it in. 4 days goes by and I get some email saying it’s wrong and they’ll send another one. They tossed this in at the end…
“Please drop it at your nearest FedEx by the end of day, or we will have to close out your deal.”
So I call and one rep says it’s not valid because it took too long for them to receive it. It took 4 days for them to send it to me and get it back. I told him there’s no way, he puts me on hold forever and says that’s the issue. I called back, the next rep says it has nothing to do with how long it took to get back, just the way it was signed.
I’m reading this like wtf? I haven’t done anything wrong here, don’t be telling me to hurry up or you’ll cancel on me. So they send me another form, I send it back, all good. 3-4 goes by for pickup, I called the company and told them I would not be home on a weekend. They scheduled me anyways for that weekend, I had to reschedule. The guy calls me a few days later and says he will call me later for pickup. Then he doesn’t call me at all and I had to call him to which he told me, “the other order isn’t ready for pickup so we’ll do it another day,” after I sat at home all morning. Finally they pick it up and I get paid, perfect.
2 months go by and they send me ANOTHER TITLE FORM! The exact same one I’ve now signed and sent back 2 times before this. I couldn’t believe it, I’m glad I took they money but they’re disorganized.
“Please drop it at your nearest FedEx by the end of day, or we will have to close out your deal.”
So I call and one rep says it’s not valid because it took too long for them to receive it. It took 4 days for them to send it to me and get it back. I told him there’s no way, he puts me on hold forever and says that’s the issue. I called back, the next rep says it has nothing to do with how long it took to get back, just the way it was signed.
I’m reading this like wtf? I haven’t done anything wrong here, don’t be telling me to hurry up or you’ll cancel on me. So they send me another form, I send it back, all good. 3-4 goes by for pickup, I called the company and told them I would not be home on a weekend. They scheduled me anyways for that weekend, I had to reschedule. The guy calls me a few days later and says he will call me later for pickup. Then he doesn’t call me at all and I had to call him to which he told me, “the other order isn’t ready for pickup so we’ll do it another day,” after I sat at home all morning. Finally they pick it up and I get paid, perfect.
2 months go by and they send me ANOTHER TITLE FORM! The exact same one I’ve now signed and sent back 2 times before this. I couldn’t believe it, I’m glad I took they money but they’re disorganized.
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its sell it or storage it i guess.
