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DailyMoparGuy

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@JeepCares get this guy a loaner
Yea seriously. That bugs the hell out of me. Jeep screws up a vehicle during design/manufacturing but they can’t even get the guy an alternative mode of transportation. That’s a joke of customer service in my opinion.
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CMac

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......I won’t mention any names.
This apathy...I will never understand. The dealership is a jerkoff outfit, they treat you like dogcrap on their shoes, yet you--and others on here as well--are somewhat nervous about pointing out these scumbag dealerships and their less-than-honest business practices. I just do not get it.

If it were a pizza you ordered and it showed up with rodent feces in it, you'd probably point that out on yelp, right? How is this degree of buttfcukery any less?
 

kevman65

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This apathy...I will never understand. The dealership is a jerkoff outfit, they treat you like dogcrap on their shoes, yet you--and others on here as well--are somewhat nervous about pointing out these scumbag dealerships and their less-than-honest business practices. I just do not get it.

If it were a pizza you ordered and it showed up with rodent feces in it, you'd probably point that out on yelp, right? How is this degree of buttfcukery any less?
Read back through the thread. He says what town and part of town. I provided what street it is on and what major streets it is between.

They are not affiliated with this board. Anybody in this area knows to avoid all the dealer groups on the street mentioned.

Since I don't know the entire story from the dealer side, I am not going to name them.
Not going to open myself to any lawsuit from them. You are not anonymous online, your info can and will be gotten if a court so orders.
 

CMac

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Read back through the thread. He says what town and part of town. I provided what street it is on and what major streets it is between.

They are not affiliated with this board. Anybody in this area knows to avoid all the dealer groups on the street mentioned.

Since I don't know the entire story from the dealer side, I am not going to name them.
Not going to open myself to any lawsuit from them. You are not anonymous online, your info can and will be gotten if a court so orders.
Omg...what lawsuit? You're simply telling the TRUTH to others, regarding the transaction made with this "dealership" and their lousy customer service.

Some people have all the leverage in the world to fix a crappy situation-- telling other consumers about their poor experience--and they stop short. This is the basis of a capitalist economy.
 

kevman65

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Omg...what lawsuit? You're simply telling the TRUTH to others, regarding the transaction made with this "dealership" and their lousy customer service.

Some people have all the leverage in the world to fix a crappy situation-- telling other consumers about their poor experience--and they stop short. This is the basis of a capitalist economy.

Since you've never been involved, it can and does happen. You have all the info you need to find the dealer, have at it.
 

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Fortus

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You're simply telling the TRUTH to others
"TRUTH". This is where it gets iffy. You and I have no idea who the OP is. He may very well be a Jeep customer who got a raw deal, or he may be a competitor across town with an agenda. Especially when you factor in the OP joining this forum 2 days ago. Who knows...
 
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OP

Elapid

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I must confess that I wasn’t being nagged by my wife, I agreed with her. We own a cabin 250 miles away in the hill country and getting stranded on a back road there is a very big deal. There I was on a deserted gravel road, you could lay down and take a nap and never get run over. I had parked by the side of the road and suddenly everything was flashing strange fault messages and when I took my foot off the brake the engine quit. In drive, reverse, neutral, park, the engine quit if I wasn’t holding the brake down. All the letters were flashing. Fooled around with things for quite awhile and thought of calling a tow truck, if I could find one and he could find me. The nearest dealer was 60 miles away. I had 2 muddy smelly hunting dogs in the back set who were getting hot and thirsty. So if I got a tow truck would he let me and the muddy dogs ride in his cab to the dealer? Would the dealer let me and 2 smelly dogs wait in the waiting room? Sounded Nightmarish to me.
Then I discovered I could clear some of the faults like this, and some of you may really need this someday so remember- left foot hard on the brake, start engine in any gear, put it in drive or reverse, keep left foot on brake and rev engine to about 4000 several times, then as the rpm drop past 2500 take foot off brake and go. If drive has stopped flashing engine may keep running and you will go. Faults will have cleared except for park. Truck will run until you put it in park and then you’re back to square one. Don’t ask me how I finally figured this out but it allowed me to get to the hardware store and buy a 10mm wrench. When I finally understood there are 2 batteries I disconnected both ground wires and that helped for awhile, until I had to shut it off in a rest area to take a leak. But I still had the 10mm wrench. They should make these standard equipment on these trucks.
 

CMac

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"TRUTH". This is where it gets iffy. You and I have no idea who the OP is. He may very well be a Jeep customer who got a raw deal, or he may be a competitor across town with an agenda. Especially when you factor in the OP joining this forum 2 days ago. Who knows...
That's fair...I should qualify better: if the post is factual, then....

@kevman65 I'm not trying to s#itstir, man... I'm just tired of these turds getting away with ripping people off and people sitting back and taking it.
 

kevman65

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That's fair...I should qualify better: if the post is factual, then....

@kevman65 I'm not trying to s#itstir, man... I'm just tired of these turds getting away with ripping people off and people sitting back and taking it.
Other information has come out in this thread, @Hootbro enlightened me some.
Standard warranty they don't owe you anything if it is for more than a day. I didn't know that.
There were some other tidbits I didn't know. I'm used to the warranty from another domestic manufacturer and the loaner/rental is if it's more than a day and for the duration they have the vehicle. Plus the loaner/rental section lasts for the entirety of the warranty.

Not my first Jeep, just my first NEW Jeep.

I got caught up in a lawsuit over an internet shitfest with a motorcycle dealership. It ending up costing me nothing but my time, but then again my time IS worth money when I miss work. Don't believe for a second they won't come after someone if they feel they have been slandered/libeled. They will. And this Board would have to turn over your ISP address and your email. This Board is open to anyone that comes to it, there are no "Members Only" areas. All the search engine bots park on this Board. Everything here is searchable.
 

Fortus

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That's fair...I should qualify better: if the post is factual, then....

@kevman65 I'm not trying to s#itstir, man... I'm just tired of these turds getting away with ripping people off and people sitting back and taking it.
I'm with you on that: bad dealers need to have a bad reputation and vice-versa.
 

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Fortus

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Similar to the OP, the JT is only my second American branded vehicle, out of many. I'm learning from all these stories, and hoping I never have to use that knowledge.

I also have seen issues similar to the OP's, but where eventually it turns out that the JT owner did a modification that ended up being the culprit. I read one where the owner was getting all sorts of warning lights on the dashboard. It turns out that he\she had drilled a hole someplace on the Jeep, which cut some wiring and caused all the warning lights.
 

Lateralus

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I remember when my ex and I bought a rav4 for her back in 2014. Brand new and within a year the rear differential was whining(awd model). We traded it in on a Honda.

A year ago a coworker bought a brand new 4 runner and had to get the front differential replaced within 6 months of ownership.

Owning a jeep, it definitely helps if you can work with your hands but my last 3 jeeps have been pretty reliable.
 

Papa Jawa

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If you really like the gladiator like I do mine which is problem free at this point with 18 thousand miles I would just get rid of the wife you can get another one of them maybe even a younger one just my thoughts
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Papa Jawa

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My wife has weighed in already, “I told you so!” She seemed to like my new Gladiator 11 months ago when I bought it, she really enjoyed driving the back roads with me with the tops and doors off. She was even sympathetic at first when I called to tell her the gladiator was broken down and I wasn’t sure if I could get home. But after much trial and error I found that if I disconnected BOTH batteries I could clear enough faults to limp home. So it sat in our driveway for several days with batteries disconnected until the service dept could get it in. It wasn’t until I told her that service said it will take 3 weeks to get the valve body in that she started in with “I told you so!” She remembers the only other American vehicle I ever bought, 25 years ago when we were first married. After that experience I swore I’d never buy another American vehicle. But when I saw the Gladiator last year it reminded me of my grandfather’s Willys truck and we test drove the gladiator. Now my wife tells me that when and if they get it repaired I am to sell it immediately, take my losses and buy a Tacoma or something similar. The dealer won’t even give me a loaner so I’m going to be probably a month without my truck, which usually I drive every day. I even called my salesman from dealer thinking he might value customer satisfaction and repeat customers. I told him that there must be a part available somewhere, probably in Kokomo which is only 50 miles from here, even if it needs to come out of a new transmission. I said he could make calls, tell them - Hey! This is my customer! Jeep doesn’t treat customers this way! I want that valve body ASAP!
Sorry Charlie, not gonna happen. He was peeved because I woke him up in bed at 9:30 AM.
Sounds like you respect your wife. Good call.

As for the rest of you talking garbage about somebody’s marriage over a car, you should all be ashamed.

I’m so tired of reading posts disparriaging wives and marriages.

Dump the Jeep, keep the wife.

Nothing more important than family. I also don’t want to hear “it’s just a joke.” Jokes have a way of slowly eroding our values. And nothing should erode our most cherished.

If you think I’m wrong you better be able to stand your ground to a strong Husband and Father.

Now how about some good responses to Elpaids post about his f’n Jeep.
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