New JT Gladiator Steering Issue TSB 08-074-20 (for "Improved Steering Feel")

[Geekjeep]

I’m wondering if the notching is if the didn’t do software update? Anyone who had to go back for software update did you notice weird steering. Also. We did the bleeding again. My steering will pop up bubbles always

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[Geekjeep]

Another thing to say is the notching is consistent. Feels mechanical. It’s most noticeable at like turning left at like 10 o’clock

 

[oldhp3]

Another thing to say is the notching is consistent. Feels mechanical. It’s most noticeable at like turning left at like 10 o’clock

They did replace your steering gear box right? The notchiness sounds like they tightened up the adjuster and called it good. New steering gear box should be black and have this part number, 68507576AA on it.

 

[ShadowsPapa]

They did replace your steering gear box right? The notchiness sounds like they tightened up the adjuster and called it good. New steering gear box should be black and have this part number, 68507576AA on it.

Yeah, it should be smooth as silk, no odd feeling stop to stop, better road feel, return to center better after a turn, no noise, no jerking in the steering wheel.
It's really easy to tell by looking under the front of the truck, too - the pitman nut would have been off and put back on, the bolts through the frame should be different- new and the bolt that clamps the steering column shaft to the steering gear input should be new, too as it's the 5th bolt in the list of parts.

 

[Snoopy 2]

Just picked mines up...and like others said. Its night and day. No more wandering, correcting (and overcorrecting). Tracks straighter and here in Hawaii i can occasionally throw the “shaka” all while driving with one hand on the freeway. Hope you all get yours fixed soon.

Can i ask which dealership you went to...would like to go to one that has knowledge of the TSB? Thanks!

 

[xs2k]

Anyone here took their truck into Costa Mesa, CA dealer to get this fixed? Any trouble?

 

[Bacon]

Has anyone had the TSB service performed in NJ at Ramsey or Paramus Jeep? Those are the two closest dealerships to me and I’d like to go to one that isn’t going to give me a hassle.

 

[Geekjeep]

Yeah I’m positive it’s the new box and bolts.

 

[ShadowsPapa]

Yeah I’m positive it’s the new box and bolts.

Then frankly, I'd take it back, be factual, logical, etc. - and explain exactly when you first noticed it, exactly what it does, and under what conditions.
Explain that it started with the steering gear replacement - and didn't do it before, if that's the case, of course!
There's nothing you're going to be able to do to solve it, nor should you have to since it started with their fix.
Low fluid is one thing, but you've already covered that - although you should not have had to. That's part of their repair process - fluid, but I understand not wanting to drive miles and wait if that's all it was. Besides, having some fluid on hand is never a bad thing just in case of emergency, or as it ages.
I keep all fluids on hand for everything I own - but then, when you have a car with 100,000 miles, another with 193,000 miles, a WJ with 126,000 miles....... you expect to have to add something now and then LOL

 

[GA D90]

Hey I wanted to update the steering box on the ‘21 is the new version. My experience driving it home (500 mi) from the dealer... the steering felt almost too tight. If you even thought about turning the wheel it turned! I t was a bit of work, lots of correction on the highway. Now, it may be I’m just not used to it yet, I’ll give it couple weeks, and see how it is.

 

[Chance_P]

Hey I wanted to update the steering box on the ‘21 is the new version. My experience driving it home (500 mi) from the dealer... the steering felt almost too tight. If you even thought about turning the wheel it turned! I t was a bit of work, lots of correction on the highway. Now, it may be I’m just not used to it yet, I’ll give it couple weeks, and see how it is.

Check your air pressure in your tires, it's likely way too high if you just bought it, which makes these things very twitchy on the highway.

 

[ShadowsPapa]

Check your air pressure in your tires, it's likely way too high if you just bought it, which makes these things very twitchy on the highway.

Dealer gave mine to me with 41 psi when door sticker clearly states 38 psi.
I put on Falken A/T rubicon take-offs for the winter - a shop jacked those up to 41
When I took it to the dealer for the free wave tire rotation, they took off the Rubicon tires and put the stock Overland tires and wheels back on and jacked those up to 41 again and I had them at 38, ready to go.
What the heck's up with these people? The door sticker, the factory, the tire makers themselves clearly state 38 but no matter what I put on that truck, tire shops, dealers, who-ever, seem to think all tires should be 41 psi.

 

[Chance_P]

Dealer gave mine to me with 41 psi when door sticker clearly states 38 psi.
I put on Falken A/T rubicon take-offs for the winter - a shop jacked those up to 41
When I took it to the dealer for the free wave tire rotation, they took off the Rubicon tires and put the stock Overland tires and wheels back on and jacked those up to 41 again and I had them at 38, ready to go.
What the heck's up with these people? The door sticker, the factory, the tire makers themselves clearly state 38 but no matter what I put on that truck, tire shops, dealers, who-ever, seem to think all tires should be 41 psi.

Same experience for me. I have discount tire rotate my 35s since it's free and Everytime they air them up to 40+psi from the 32 I run them at.

My Rubi JT (AT's) had 47 psi from the factory!

 

[ShadowsPapa]

Same experience for me. I have discount tire rotate my 35s since it's free and Everytime they air them up to 40+psi from the 32 I run them at.

My Rubi JT (AT's) had 47 psi from the factory!

47????

 

[Sazabi19]

Dealer gave mine to me with 41 psi when door sticker clearly states 38 psi.
I put on Falken A/T rubicon take-offs for the winter - a shop jacked those up to 41
When I took it to the dealer for the free wave tire rotation, they took off the Rubicon tires and put the stock Overland tires and wheels back on and jacked those up to 41 again and I had them at 38, ready to go.
What the heck's up with these people? The door sticker, the factory, the tire makers themselves clearly state 38 but no matter what I put on that truck, tire shops, dealers, who-ever, seem to think all tires should be 41 psi.

Ha! You're lucky. My back right was 47, 11PSI higher than recommended. The others were all around 42-45. That was white knuckle from the dealership home (about 1 hr on highway) with strong winds (40 sustained, gusts 60+).

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