Oracle Flush Mount Tail Lights Issues

[JRobes]

My right rear oracle tail light recently started giving me bulb out warnings on my dash whenever I hold the brake pedal for a few seconds, but as far as I can tell the light is staying on. My jeep is configured for halogen settings still, and I used the supplied resistors to allow for an install without using a programmer. I'm thinking the resistor on that light may be starting to fail and the vehicle computer is seeing a lower than normal resistance... anyone want to confirm my thoughts?

Note that I've been running these on my 2020 JT Sport S since they came out, and was one of the first to preorder.

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[ORACLE Terry]

My right rear oracle tail light recently started giving me bulb out warnings on my dash whenever I hold the brake pedal for a few seconds, but as far as I can tell the light is staying on. My jeep is configured for halogen settings still, and I used the supplied resistors to allow for an install without using a programmer. I'm thinking the resistor on that light may be starting to fail and the vehicle computer is seeing a lower than normal resistance... anyone want to confirm my thoughts?

Note that I've been running these on my 2020 JT Sport S since they came out, and was one of the first to preorder.

Please take a moment to fill out our online tech support request here: https://www.oraclelights.com/pages/tech-support-form and someone from our technical department will be in contact with you shortly. Or at https://www.oraclelights.com/RMA Thank you!

 

[five0.4tluv]

I’m having issues with my passenger side again after replacement back in Sept 2023. Brake, running and turn signal are very dim. Replacement driver side still good.
What is going on with these?

 

[CompanyMan]

They replaced the light for the cost of shipping, so I guess I'm ok. Their opening bid was that the lights were out of waranty, and they would sell me one light for $200. I get being out of waranty if they had worked for the waranty period, but seeing as two had failed Within that period I disagree. The lights are really good when they work, and I think they are worth the money if they work. I don't think they are worth $200-$300 per year. Anyway, I am back to two functional lights, so it's ok now, we shall see how long they last.

 

[ORACLE Terry]

I’m having issues with my passenger side again after replacement back in Sept 2023. Brake, running and turn signal are very dim. Replacement driver side still good.
What is going on with these?

Please take a moment to fill out our online warranty request here: https://www.oraclelights.com/RMA and someone from our customer service department will be in contact with you shortly. Thank you!

 

[five0.4tluv]

Please take a moment to fill out our online warranty request here: https://www.oraclelights.com/RMA and someone from our customer service department will be in contact with you shortly. Thank you!

Will do. I also replied to my email thread from the last RMA.

 

[five0.4tluv]

Will do. I also replied to my email thread from the last RMA.

fwiw
I went to take pics and video of my newly replaced passenger side (4/2023 date code ) and after I unplugged and plugged back in it started working. I doubt it is permanently fixed.
Driver date code is 6/2023 and was also replaced last September.

 

[Silver77]

Well, I've lost my passenger side light for the 3rd time, this is getting to be tedious.

To give Oracle credit, they are replacing the light again - but I'd be ok just getting product that worked without needing to be replaced. The latest message assured me that the problem had been fixed and the next one will last but I also heard that with the last replacement.

Unfortunately they won't be able to ship another until July so I've had to put the stock halogens back on

I'm not as much of a fan of the rugged ridge or combat ones but I may pick up a pair and see if those last at least.

 

[Rockabillyroy]

I've not read about this issue yet, but has anyone else notice that the LED strip has fallen off. You can see in this photo that it is no longer attached. You can tell by how the lower horizontal section is uneven.
Hopefully it has still been functioning.

Nobody else with crooked led strip?
Must have been made on friday. LoL

 

[JohnQ]

Love the look of my Oracles. This morning my passenger side turn and brake light is completely out. Sucks!

One year later and my Driver side taillight is doing the same thing!

 

[ORACLElights]

One year later and my Driver side taillight is doing the same thing!

Hi John!
Our team will get this taken care of for you right away! I will be sending you a DM shortly to get your driver side tail light back in working order and handled for you. Thank you so much for your patience!

 

[JohnQ]

Hi John!
Our team will get this taken care of for you right away! I will be sending you a DM shortly to get your driver side tail light back in working order and handled for you. Thank you so much for your patience!

Thank you ORACLE!

 

[rconkin]

I installed these on mine in February of 2023. My passenger side quit working except for reverse light on August 5, 2024. I filled out the online forms and after getting them the info and a video, Oracle quickly sent me replacements for both even though they are technically out of the 12 month warranty. Just wanted to say thanks for being a quality company that cares. Looking forward to doing more business with you in the future.

 

[ORACLElights]

I installed these on mine in February of 2023. My passenger side quit working except for reverse light on August 5, 2024. I filled out the online forms and after getting them the info and a video, Oracle quickly sent me replacements for both even though they are technically out of the 12 month warranty. Just wanted to say thanks for being a quality company that cares. Looking forward to doing more business with you in the future.

We know you love them lights, and we want to keep it that way.

 

[Angry]

I installed a set of these in August of 2022 and the left side has gone super dim, just like all these others. Exactly 2 years later? Problem is I can’t show a receipt because while they were new in the box, I bought them from a member here. Anyone know how to fix the issue, or are these just trash now?

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