JeepCares
Well-Known Member
- First Name
- JeepCares
- Joined
- Nov 29, 2018
- Threads
- 15
- Messages
- 1,541
- Reaction score
- 902
- Location
- Auburn Hills, MI
- Vehicle(s)
- Jeep Family
- Occupation
- Customer Care
Hi FL Handle Guy,Ordered 4/27/19
D Status 5/13/19
Escalated 7/10/19
1st Expected Build Date 8/26/19
2nd Expected Build Date 9/9/2019
Days since order 121
Days till 2nd expected build date 136 (probably more B.S.)
White Rubi, saddle leather, bed liner, white top and fenders, premium audio, steel bumper, front camera, cold weather group, passive entry, remote start
Hey @JeepCares what the heck? How about you guys tell me what the issue is and let me edit my order. This is absolutely insane. By the time I get my jeep I could have had a kid.
We are sorry to hear about your experience. Unfortunately, our team is given limited resources when it comes to the ordering process. We are able to give you a description of where your vehicle is at in the build process and an estimated build date if one is provided, but we are unable to see any possible delays in your build. It sounds as if you are already working with the team we would normally escalate to.
Alex
Jeep Social Care Specialist
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