Terry
Well-Known Member
- First Name
- Terry
- Joined
- Aug 18, 2020
- Threads
- 10
- Messages
- 709
- Reaction score
- 1,356
- Location
- Rialto, California
- Vehicle(s)
- 2020 Gladiator Rubicon
- Occupation
- Private Investigator
- Vehicle Showcase
- 2
You and the Service Manager need to chatSo I just joined the Gladiator club a little over two weeks ago and I've been pretty happy with it, except for one issue. The first time I took it on the highway, I noticed some pretty loud whistling/wind noise on the driver side once I hit 60kmh (about 40mph). Not a big deal, I though I'll take it in and they'll cover it under warranty. So I had it in last week and they replaced the seal along the top of the windshield. They called me after and said that the whistling is still present, but that I could come pick it up as they are waiting on parts for the next fix. After picking up my JT I quickly noticed a scratch on the windshield. It's fairly small and faint, but doesn't feel great to have a new vehicle get a scratch from what should be a small warranty fix. But then when I was looking over it today, I noticed scratches on the driver door where they pried open the door panel. Since it's the weekend I haven't had a chance to speak to service dept. yet, but I was wondering what do you guys think is reasonable for me to expect in this scenario? I really like my new JT and I'm coming from owning 2 JKU's in the past, but this whole scenario just has me a little pissed off.
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