Gladiatrix
Well-Known Member
- Joined
- Jul 28, 2020
- Threads
- 7
- Messages
- 52
- Reaction score
- 41
- Location
- Los Angeles, CA
- Vehicle(s)
- 2020 JT Rubicon
- Occupation
- TV/Film Sound Utility Technician
- Thread starter
- #1
7/24/2020 - Purchased 2020 Jeep Gladiator Rubicon with upgraded Mud Tires I didn't even want.
7/26 - Hit the trail. Plowed it through the mud a bunch of times. It was covered in mud for sure and killed the alternator. Had it towed to the closest Jeep dealership. Russell Westbrook of Van Nuys.
@7/28 - Dealership told me that it was going to cost (starting at) $3K to fix my truck. Nothing was going to be covered under warranty. They wanted to start at replacing the alternator, radiator and both batteries. I wasn’t happy with this so I called the dealership I bought it from and they told me to have it towed to them.
7/30 - had it towed to the dealership I bought it from. They replaced the alternator and I was only charged a small deductible and told me that everything was all good with my warranty still. They didn't see the need to replace the radiator of the batteries.
8/6 - Picked my truck up from the dealership
10/31 - I notice my rear center brake light is out
11/5 - I notice that the Auto Stop/Start isn’t working which means that there is a battery issue
11/7 - my rear axles appear to be engaging in 2H while driving on the freeway at 70MPH. Once I slow down I realize that they are in fact locking up. I can’t unlock them if I try. I ended up fishtailing on two separate occasions while getting onto the freeway on dry California pavement.
11/9 - dropped it off at my dealership and pick up a rental car
11/12 - They tell me that they need to replace the entire rear axle, both batteries and fix the short that is in the taillight but there is a restriction that was put on my factory warranty that says that no repairs can be made and the extended warranty that I had purchased also won’t cover it since they say that the factory warranty should be covering it.
11/13 -FCA tells me that there was a restriction put on my truck by a dealership (the first dealership that I took it to) I call the dealership and they assure me that they don’t have the power to do that.
11/14-12/1 - I am being bounced around from FCA to both of the dealerships that Ive been to to talked to General Managers of stores and on 12/1 FCA calls me and says that there is nothing that they can do about removing the restriction on the factory warranty because I "submerged" it in mud (it was less than a foot deep)
I have 4500 miles on it and the restriction on my warranty was placed on day 5 of ownership.
I think it’s time to get a lawyer. Any suggestions?
7/26 - Hit the trail. Plowed it through the mud a bunch of times. It was covered in mud for sure and killed the alternator. Had it towed to the closest Jeep dealership. Russell Westbrook of Van Nuys.
@7/28 - Dealership told me that it was going to cost (starting at) $3K to fix my truck. Nothing was going to be covered under warranty. They wanted to start at replacing the alternator, radiator and both batteries. I wasn’t happy with this so I called the dealership I bought it from and they told me to have it towed to them.
7/30 - had it towed to the dealership I bought it from. They replaced the alternator and I was only charged a small deductible and told me that everything was all good with my warranty still. They didn't see the need to replace the radiator of the batteries.
8/6 - Picked my truck up from the dealership
10/31 - I notice my rear center brake light is out
11/5 - I notice that the Auto Stop/Start isn’t working which means that there is a battery issue
11/7 - my rear axles appear to be engaging in 2H while driving on the freeway at 70MPH. Once I slow down I realize that they are in fact locking up. I can’t unlock them if I try. I ended up fishtailing on two separate occasions while getting onto the freeway on dry California pavement.
11/9 - dropped it off at my dealership and pick up a rental car
11/12 - They tell me that they need to replace the entire rear axle, both batteries and fix the short that is in the taillight but there is a restriction that was put on my factory warranty that says that no repairs can be made and the extended warranty that I had purchased also won’t cover it since they say that the factory warranty should be covering it.
11/13 -FCA tells me that there was a restriction put on my truck by a dealership (the first dealership that I took it to) I call the dealership and they assure me that they don’t have the power to do that.
11/14-12/1 - I am being bounced around from FCA to both of the dealerships that Ive been to to talked to General Managers of stores and on 12/1 FCA calls me and says that there is nothing that they can do about removing the restriction on the factory warranty because I "submerged" it in mud (it was less than a foot deep)
I have 4500 miles on it and the restriction on my warranty was placed on day 5 of ownership.
I think it’s time to get a lawyer. Any suggestions?
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