2021's with a build date after september 2020 I believe had the new box. Just look at it, if its black its the steel box. It will still wander a bit, its a solid axle and low on caster, but it shouldnt have giant dead spots in the steering.
Had this done on mine and no issues. Works great. I would take it back to the dealer and have them re-align and check it out.My 2020 has 21k miles on it and is just hitting it's 3 year anniversary. While the steering wasn't horrible, I thought I should take it in and try to get the steering box TSB done under warranty. I was planning on keeping this for a long time as I really like it. I put the stock wheels and tires back on so I wouldn't have to deal with the dealership blaming the 33x12.50 tires for the wander. TSB completed and new box installed. Immediately when picking it up I noticed the steering was significantly heavier. I only drove it home and thought maybe it would loosen up after some miles. FF to today for my first opportunity to put some more miles on it. There's now a huge dead spot in the steering. On the interstate if I'm in the right lane, the wheel is turned to left with noticeable pressure to hold it on the road. Move to the left lane and the wheel is turned right equal pressure to keep on the road. Center lane it's like I'm bouncing back and forth in the dead spot zone to keep it in the lane.
The steering is much heavier than before the TSB. Even with the stock tires on it, parking lot maneuvers take much more effort (2 hands instead of 1) than pre-TSB with the 33x12.50's. It's completely taken away the "nimbleness and maneuverability" that I loved about the truck.
Next up for me will be to see if I can identify the play in the system causing the dead spot. Who knows, maybe it was there before but I didn't notice as the steering was so light. Then call the dealer to take it back in. I'm not optimistic about the results at the dealer.
Wondering if anyone else noticed this major increase in steering resistance after the TSB. It would seem this might be do to the software upgrade that goes along with the box replacement. If that's the case, it would seem that it could tuned back out of it. I did some searching and was unable to locate anyone saying they did that with JScan or another tuner.
Moral of the story; if you're ok with your vehicle the way it is, don't try and fix it. I'm a bit sick to my stomach now.
You're referring to the steel gearbox. But even after the gearbox replacement, the pitman arm nut, steering box bolts, and balljoints, etc. still have to be checked for proper torque. There have been issues with them coming from the factory not properly torqued.
I had the tsb done in my 2020 a while back. I have no issues and it feels pretty much like when I brought it in except a little tighter steering. Not as much slop.
I'd take it back have them recheck the alignment and pitman arm something doesn't sound righgMy 2020 has 21k miles on it and is just hitting it's 3 year anniversary. While the steering wasn't horrible, I thought I should take it in and try to get the steering box TSB done under warranty. I was planning on keeping this for a long time as I really like it. I put the stock wheels and tires back on so I wouldn't have to deal with the dealership blaming the 33x12.50 tires for the wander. TSB completed and new box installed. Immediately when picking it up I noticed the steering was significantly heavier. I only drove it home and thought maybe it would loosen up after some miles. FF to today for my first opportunity to put some more miles on it. There's now a huge dead spot in the steering. On the interstate if I'm in the right lane, the wheel is turned to left with noticeable pressure to hold it on the road. Move to the left lane and the wheel is turned right equal pressure to keep on the road. Center lane it's like I'm bouncing back and forth in the dead spot zone to keep it in the lane.
The steering is much heavier than before the TSB. Even with the stock tires on it, parking lot maneuvers take much more effort (2 hands instead of 1) than pre-TSB with the 33x12.50's. It's completely taken away the "nimbleness and maneuverability" that I loved about the truck.
Next up for me will be to see if I can identify the play in the system causing the dead spot. Who knows, maybe it was there before but I didn't notice as the steering was so light. Then call the dealer to take it back in. I'm not optimistic about the results at the dealer.
Wondering if anyone else noticed this major increase in steering resistance after the TSB. It would seem this might be do to the software upgrade that goes along with the box replacement. If that's the case, it would seem that it could tuned back out of it. I did some searching and was unable to locate anyone saying they did that with JScan or another tuner.
Moral of the story; if you're ok with your vehicle the way it is, don't try and fix it. I'm a bit sick to my stomach now.
I think I saw that video before. Thanks for sharing it. It's not the pitman arm nut though. There is play in the box itself from my inspection last night.
Yes, misread something. Work completed July 27th. Truck sat in my garage until August 10th. 3 year Anniversary (warranty expiration) is August 8th.
I don't know that I have a way to confirm that other than ask. The paperwork just says, "Completed the TSB work". The labor is not itemized.
Well I'll be darned. It's the wrong box. 680507569AB is what's listed on the invoice. HTF do they make a mistake like that?
I was going to say that another issue I had was the the four bolts for the box were not torqued either. Did a a video on that as well. Supposed to be 99 ft/lbs and one bolt was around 35.
Inattention to detail. We have a world full of it.I was going to say that another issue I had was the the four bolts for the box were not torqued either. Did a a video on that as well. Supposed to be 99 ft/lbs and one bolt was around 35.
But I just saw that they gave you the wrong box!!! Ummmm........ What the hell????? How does that happen??
Did they do the software update? Is it the correct steering gear for the JT? (there's a later TSB making sure they use the correct parts). Did they center the steering wheel perfectly after the steering gear replacement?My 2020 has 21k miles on it and is just hitting it's 3 year anniversary. While the steering wasn't horrible, I thought I should take it in and try to get the steering box TSB done under warranty. I was planning on keeping this for a long time as I really like it. I put the stock wheels and tires back on so I wouldn't have to deal with the dealership blaming the 33x12.50 tires for the wander. TSB completed and new box installed. Immediately when picking it up I noticed the steering was significantly heavier. I only drove it home and thought maybe it would loosen up after some miles. FF to today for my first opportunity to put some more miles on it. There's now a huge dead spot in the steering. On the interstate if I'm in the right lane, the wheel is turned to left with noticeable pressure to hold it on the road. Move to the left lane and the wheel is turned right equal pressure to keep on the road. Center lane it's like I'm bouncing back and forth in the dead spot zone to keep it in the lane.
The steering is much heavier than before the TSB. Even with the stock tires on it, parking lot maneuvers take much more effort (2 hands instead of 1) than pre-TSB with the 33x12.50's. It's completely taken away the "nimbleness and maneuverability" that I loved about the truck.
Next up for me will be to see if I can identify the play in the system causing the dead spot. Who knows, maybe it was there before but I didn't notice as the steering was so light. Then call the dealer to take it back in. I'm not optimistic about the results at the dealer.
Wondering if anyone else noticed this major increase in steering resistance after the TSB. It would seem this might be do to the software upgrade that goes along with the box replacement. If that's the case, it would seem that it could tuned back out of it. I did some searching and was unable to locate anyone saying they did that with JScan or another tuner.
Moral of the story; if you're ok with your vehicle the way it is, don't try and fix it. I'm a bit sick to my stomach now.
And make SURE they used a NEW pitman nut. They are not supposed to re-use any bolts or nuts - all new hardware, period.
How is your tire pressure? They generally ship from the factory with 42 PSI and many time the dealerships when they do the PDI, do not lower it to the door label spec of 37 PSI. Even then, many to include myself will run a daily in the 30-32 PSI. There is also a chalk test method you can google if wanting to gain best contact vs. actual used PSI.
No kidding. It was such a problem that Jeep had to color code things and point it out to make SURE it's the correct steering gear. Thus at least 3 revs of the TSB - I bet if I dug there could be a 4th.
