Cracked top on brand new 2024 Gladiator Nighthawk

[jac04]

Is there a published torque spec for those hard top bolts? This seems like it would be easy to do when re-installing the top after removal.

The Owner's Manual has it:

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[Craig Ruskaup]

I purchased a Nighthawk on 8/1/24 from a dealer in Vero Beach, FL. Yesterday, I folded the rear seat down for the first time and noticed this crack on the hardtop. To me, it looks like it was done at the factory when it was installed. I have filed a case with Mopar. Needless to say, this does not give me confidence in the dealership that should have caught it. I will DEMAND a whole top replacement or vehicle replacement.

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Dealership gets paid very little to prep a Jeep, you can't expect them to catch something like that? Good thing you caught and I'm sure they will take care of it. Demanding is not a great word, remember the phase "you can catch more flies with honey than with vinegar"

 

[Beat Army]

That little crack will be the least of your worries once the rear glass starts leaking.

which will in turn be superseded by the pentastar tick.

 

[Sweetums]

I purchased a Nighthawk on 8/1/24 from a dealer in Vero Beach, FL. Yesterday, I folded the rear seat down for the first time and noticed this crack on the hardtop. To me, it looks like it was done at the factory when it was installed. I have filed a case with Mopar. Needless to say, this does not give me confidence in the dealership that should have caught it. I will DEMAND a whole top replacement or vehicle replacement.

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Cool your jets. You are not getting a whole new truck. That's a warranty claim and you are owed a replacement roof section, nothing more. This is why you bought a new truck with a warranty. Why would the dealer have caught that? No one, not one single person at the dealer has time to crawl through every vehicle and do an inspection of every nut and bolt.

Get a grip.

 

[TheSolarWizard]

I've hit many in my day without cracking the fiberglass hardtop.

I’m quite confident that nobody in here has been airborne more than i was a few weeks ago. I was not implying that cracks are to be expected. Fiberglass just doesn’t come out perfect every time and this particular top quite likely was misformed in that area

 

[MudderNuker]

I want to add my 2 cents. While it is certainly frustrating, you did not buy a Rolls Royce so adjust your expectations and wait for the warranty to fix the issue and enjoy your vehicle. By the way, .0001% chance they will give you a new vehicle.

 

[WILDHOBO]

The vehicle is new, so paint isn’t faded yet. They’ll replace the top. It’ll be an easy process with extremely little hassle. As others have said. It’s fiberglass. If either not formed correctly, or over tightened, things happen. But be happy it’s not a dent in a fender. It’s a part that’s removable in 10 minutes time. Best case scenario if something was damaged.

 

[RubiNewbCB]

That little crack will be the least of your worries once the rear glass starts leaking.

Or... when his windshield gets chipped or cracked. I'm on my 2nd windshield since Jan 2024 that needs replacement.

 

[RubiNewbCB]

The Owner's Manual has it:

So... one... Ugga Dugga, not two?! Or, just the Ugga without the dugga.

 

[916WI]

I purchased a Nighthawk on 8/1/24 from a dealer in Vero Beach, FL. Yesterday, I folded the rear seat down for the first time and noticed this crack on the hardtop. To me, it looks like it was done at the factory when it was installed. I have filed a case with Mopar. Needless to say, this does not give me confidence in the dealership that should have caught it. I will DEMAND a whole top replacement or vehicle replacement.

Geez--def take a xanex before you go trucking over to the dealership with your "demand" for a vehicle replacement!! With a little luck maybe they'll swap out your sport with a rubicon or Mojave--good luck

 

[Challenger85]

Yeah, sorry man but it’s not that serious. Frustrating? Yes. Scorched earth? Nah.

 

[djthumper]

They won't take one from a Jeep on the lot. It will likely get replaced by one that is shipped to replace yours. That could take some time.

 

[BourbonRunner]

Cool your jets. You are not getting a whole new truck. That's a warranty claim and you are owed a replacement roof section, nothing more. This is why you bought a new truck with a warranty. Why would the dealer have caught that? No one, not one single person at the dealer has time to crawl through every vehicle and do an inspection of every nut and bolt.

Get a grip.

No shit. An easily removable and replaceable piece is busted, so clearly and logically Stellantis needs to take a $45K bath on the whole truck to replace a $2500 part... or else!

People really need to loosen up a bit. I'd be pissed off, sure. But I wouldn't be making outrageous demands over this. It may take a few weeks to sort out but it isn't a safety or mechanical issue that prevents you from driving it.

 

[Dp7]

Plenty of things wrong with all sorts of vehicles that folks don't find out about until after they drive it home, at least this one won't limit your use of the vehicle you're waiting for the replacement part. Your top isn't gonna fly off the truck or anything... you could take all the bolts off the top and it would take some really rough riding to shake it loose; that "virgin seal" from the top never being removed is almost like 3M tape.

 

[Tsqtomnkaren]

I don't know why I am shocked considering the quality reputation of Stellantis products and dealers but I am. I am going to go to the end of the earth to make sure that I am made whole with this. I have two other vehicles that are Japanese and there were zero defects and have only required regular maintenance and wear items. One is 17 years old and one is almost 11.

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