Got the bad news today

[Stan H]

Mopar warranty covers the motor.

I just like to know what warranty you have that they accepted if it isn't factory warranty

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[N6WT]

I missed the $730 cost in your post. I am betting that that fluids is rolled up in that if they did not line item it separate.

Unless you are under the factory powertrain warranty (which you are not), there is always some incidental charges that are never covered under extended warranty replacements. Still better than shouldering the whole cost 100%.

So the breakdown that I am aware of is:
$400 to remove and reinstall my aftermarket dual battery system. (I am skeptical they will put it back together correctly.)
$200+ for new spark plugs
$100 deductable
So that comes out to $700. I hope there is no more$$$
I have the printout of the warranty sitting here. I'm going to see if it mentions fluids.

 

[N6WT]

Reading the warranty:

It is Mopar Vehicle Protection "A Product of FCA US LLC".
Vehicle coveredby: 8/85 MAXIMUM CARE (Option Code WM885N Form NM515)
ESSENTIAL CARE PLATINUM SYNTHETIC - 6 YEAR/ 12 SERVICES
(Option Code ECPS612N Form Num LOF515)

I don't see anything mentioned about fluids except for the service plan for oil changes. Hopefully, fluids are covered. I had a 40k service done in October. This included a coolant change and oil change.

 

[BRMoose]

Last week I had cams and timing chain & gears changed out under my Maxcare policy. The oil change was included and I only paid the $100 plan deductible
If I had to cover all of it I’d have to pay $6070.

FYI @ 74600miles on a 21 overland

 

[Stan H]

Last week I had cams and timing chain & gears changed out under my Maxcare policy. The oil change was included and I only paid the $100 plan deductible
If I had to cover all of it I’d have to pay $6070.

FYI @ 74600miles on a 21 overland

74,600 and cam went out ..geesh

 

[BRMoose]

74,600 and cam went out ..geesh

Not to fear monger but from the very few reports posted here 78000 seems like the magic number if they are going to go

 

[Stan H]

Not to fear monger but from the very few reports posted here 78000 seems like the magic number if they are going to go

Yeah , I am one of the fortunate sons. I feel blessed and fortunate

 

[biodiesel]

Not to fear monger but from the very few reports posted here 78000 seems like the magic number if they are going to go

We always said if you can make it to 80,000 miles on the Gen 2 EcoDiesel, then you've got a good engine. Obviously, there were outliers, but it was crazy how many bottom ends would fail right around that 65,000 - 75,000 mile mark.

 

[Blade1668]

If you have the Mopar warranty, I don't understand why they would charge you to diagnose a problem as you mentioned. Depending on the time left on the warranty, I would be tempted to throw the ball back in their court and tell them that since they don't think it is a major problem, you will just keep driving it. A copy of the conversation goes to the dealership, Mopar, Jeep Cares, blah, blah, blah.

I would ask them what to do, ignore the codes and keep driving it since it may not be a warranty issue (copying all the parties on the email). Otherwise, drive it until it blows up and you have a good paper trail if they don't want to fix it.

Based upon the facts you are presenting, I would find it very unlikely that a judge would rule against you.

Oh, the service dept is good for that s### even trying to say you don't have a warranty let alone the extended warranty. When the battery failure took out the fuse on mine they started playing that B.S. with even the towing. My insurance company covered the towing.
I went with the unlimited mileage one.

 

[FLY-DOG]

Your service advisor should really keep their mouth shut and any unsubstantiate opinion out of this. They just need to document what they found and let the adjustor for the MOPAR extended warranty come to their own conclusions.

Too bad the factory original installed OEM engines do not come with overheat tabs like the replacement rebuilds do as it would put to rest any overheat question. For all we know the engine block had a casting flaw that finally propagated to being a problem in normal use.

It is easy to be pessimistic and say they will do anything to get out of honoring the extended warranty, but I am not in that camp. If you can show normal maintenance, they should honor it.

Wouldn't the engine computer log an engine overheat event and the dealer could pull that info if it existed?

 

[Hootbro]

Wouldn't the engine computer log an engine overheat event and the dealer could pull that info if it existed?

Good question. I know the PCM will store event data stream snap shot log of any code that causes the CEL to come on. To my knowledge though, I do not think that is permanently stored and can be cleared with the right level scan tool.

Only thing that stores permanent data is the Event Data Recorder but that usually needs to detect a collision event before it trips.

 

[Dilly’S Willy]

Yes, in modern vehicles they can monitor everything, especially since all modules are CANBUS linked. Great for techs and honest people, bad for liars (including service advisors).

 

[WilldWilly]

Likely lives alone, neighbors won't talk to him and believes the whole world is out to get him. I'd hate to constantly live with all of that stress. Must be exhausting.

Yeah, it must suck for that guy.

 

[WilldWilly]

It's not the engine. It’s the techs at dealerships not wanting to do warranty work because they don’t get paid the same hourly rate for warranty work. The system is broken has been for decades.

The engine definitely isn’t junk. There are tons of 2020 3.6l JTs and JLs with 100-200k miles on the engines with no work done and they’re fine.

Except techs do not make the choices. The service writer, and the service manager do. The techs do the leg work with finding the issue and reporting back to the service writer who then deals with the warranty side of things. Yes, warranty pays less, but it is still money to be made for the tech, and the dealership, and a good tech takes the good jobs with the bad. Service managers are not going to allow the tech to decide a warranty repair. It is either covered, or it is not. Misuse, or neglect would be a couple of reasons to void a warranty. Not everything is gravy. There is plenty of warranty jobs that pay 5 hours, and the techs can do them in three or two. The system is not broken; the manufactures are cheap. We had a Nissan cube come in with a knocking engine, and it stopped running in the service isle. Turned out it had 20k and never had an oil change. The repair was not covered. The tech did not make that decision. The writer, and manager did along with Nissan. A GTR had a failed transmission, and Nissan bent over backwards including sending engineers from the US, and Japan to find the issue.

 

[guardrail]

FWIW I didn’t see anything about compression testing. A head gasket leak between two adjacent cylinders means poor compression in two cylinders. One cylinder means it leaking into a coolant passage. And head gaskets don’t blow out overnight. Something else is going on.

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