Rahkmalla
Well-Known Member
- Thread starter
- #1
The wobbs have arrived. Full blown "need to pull over on the highway" wobbles. not always... but some is too much. Not a great feeling having to leave your house earlier than usual just in case you need to pull over.
I'm out of the original 3/36 (4 years old, 51k miles) but have a maxcare for many more years. I called around to a few dealerships before landing on one to take my truck to. Specifically asking if they viewed a steering stabilized alone as a sufficient fix for death wobbles. I took it to the dealership who assured me they'd look at everything, and not just see a blown out steering stabilizer, replace it, and move on. Was told they look at tie rods, tie rod ends, they DO replace steering stabilizers as well, but they said they look for more, including checking torque on the suspension. I specifically told the person i spoke with on the phone that I have aftermarket sway bar links, they agreed that would not contribute to a wobble issue.
Take truck in yesterday... today they tell me they replaced the steering stabilizer under extended warranty and nothing else (well, nothing else relevant, they measured my brake pads and tire tread). I asked them if they could check the torque on my suspension components like we talked about and even said if they can't cram that into a warranty charge i'd pay out of pocket to get my torques checked. Service writer tells me he'll get me a number, but instead just sends me a message complaining about my "aftermarket sway bar" (i have Apex AutoLYNX... my sway bar is factory). I pointed out my sway bar was factory and the tech should know that.
Has anyone here had luck trying to convince a dealership who doesn't give a shit to actually give a shit? Or is this just a "find a better dealership" situation? And if the general consensus is the latter... how does one ever going about finding a "good" dealership? I thought calling around to interview service departments was going to yield some kind of results, and considering I've worked for 3 dealerships myself in the past (service, sales, and internet department) i really SHOULDN'T be surprised I was lied to... and yet here I am.
So is the only path to fixing death wobble either doing it myself or finding a good local jeep specialist? I'd like to try to use my warranty first before giving up.
If anyone has had any success with this, how did you talk your dealership into actually fixing death wobble?
I'm out of the original 3/36 (4 years old, 51k miles) but have a maxcare for many more years. I called around to a few dealerships before landing on one to take my truck to. Specifically asking if they viewed a steering stabilized alone as a sufficient fix for death wobbles. I took it to the dealership who assured me they'd look at everything, and not just see a blown out steering stabilizer, replace it, and move on. Was told they look at tie rods, tie rod ends, they DO replace steering stabilizers as well, but they said they look for more, including checking torque on the suspension. I specifically told the person i spoke with on the phone that I have aftermarket sway bar links, they agreed that would not contribute to a wobble issue.
Take truck in yesterday... today they tell me they replaced the steering stabilizer under extended warranty and nothing else (well, nothing else relevant, they measured my brake pads and tire tread). I asked them if they could check the torque on my suspension components like we talked about and even said if they can't cram that into a warranty charge i'd pay out of pocket to get my torques checked. Service writer tells me he'll get me a number, but instead just sends me a message complaining about my "aftermarket sway bar" (i have Apex AutoLYNX... my sway bar is factory). I pointed out my sway bar was factory and the tech should know that.
Has anyone here had luck trying to convince a dealership who doesn't give a shit to actually give a shit? Or is this just a "find a better dealership" situation? And if the general consensus is the latter... how does one ever going about finding a "good" dealership? I thought calling around to interview service departments was going to yield some kind of results, and considering I've worked for 3 dealerships myself in the past (service, sales, and internet department) i really SHOULDN'T be surprised I was lied to... and yet here I am.
So is the only path to fixing death wobble either doing it myself or finding a good local jeep specialist? I'd like to try to use my warranty first before giving up.
If anyone has had any success with this, how did you talk your dealership into actually fixing death wobble?
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