2021 Ecodiesel Big Issues beaware

[Chance575]

Document codes dates etc, sounds like it has been in each dealership three times for same problem…….lemon law it


it would work this way in Illinois, don’t know about your state, you could also seek help form the attorney generals office

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[jeepin48]

No I don't and I have had it looked at by 3 dealers. The same from all of them after they had it for 2 days without a loaner, the 3.0 TD JTs have issues that there no information on and there are no codes to investigate. We'll I do get codes for Throttle position sensor and charging system all the time but they clear when I get to dealer in the next few days

I had "service throttle control" and something "charging system" when mine was going into some type of limp mode with reduced power. Check engine lights would clear after 5 or so key cycles. After the dealer re-flashed and updated the ECU with the most recent updates, I am 2500 miles without an issue.

 

[ShadowsPapa]

Illinois -



In order to be covered by the Illinois Lemon Law, a vehicle must:

• have a nonconformity that both substantially impairs the use , market value or safety of the vehicle and is not repairable by the dealer or manufacturer in at least four attempts for the same repair, or
• be out of service for a total of 30 or more business days.

The Lemon Law DOES Cover: New Cars (purchased or leased)
Light Trucks and vans under 8,000 pounds
Recreational vehicles (excluding trailers)
Vehicles in their first 12 months or 12,000 miles, whichever occurs first
Vehicles purchased in Illinois

The Lemon Law DOES NOT Cover: Used Cars
Altered or modified vehicles
Motorcycles and boats

How Does the Lemon Law Work?
Manufacturers establish an Industry Third Party Dispute Resolution Program to evaluate your claim. You can find information about this program in your vehicle ownership manual. To initiate action under the Lemon Law, contact the designated manufacturer representative for your vehicle. This representative will forward the required information and forms to you.

Preserving Your Claim
Lemon Law claims cannot be initiated directly through the dealer. Many consumers have lost their Lemon Law remedy because they waited longer than 12 months from the purchase date, the time period in which Lemon Law complaints must be filed, all the while believing they were proceeding under the Lemon Law through their dealer.

Keep in mind - it is extremely important that you file with your designated representative before your right to do so has expired!

Winning Your Claim

If the Dispute Board rules in your favor, you can expect one of the following compensations:

• you will receive a replacement vehicle of like or similar value.
• the manufacturer will buy your vehicle back from you, less the value for miles driven.

If you are dissatisfied with the decision of the Dispute Board, you may bring a civil action to enforce your rights under this Act. The manufacturer, however, may not dispute the board's decision.

Other Options
There are also other Federal and Illinois laws that deal with contracts and warranties for new products. Before deciding on a particular course of action, you are strongly urged to consult with a private attorney to discuss the various alternatives and determine the best course of action for your situation.

Remember- Keep Good Records!
Keep all receipts and records concerning repairs to your vehicle. Note the purpose and date of all repairs along with the length of time your vehicle is in the shop. The records you keep will be important in winning your claim!

 

[ShadowsPapa]

TEXAS -



The Texas Lemon Law is a state law administered by the Texas Department of Motor Vehicles that helps consumers who buy or lease new motor vehicles and have repeated problems getting their vehicles properly repaired under the manufacturer’s original warranty. The Lemon Law can help a consumer get the vehicle repurchased, replaced or repaired. It can be less complicated and less expensive than going to court.

What does it cover?
New vehicles, including cars, trucks, vans, motorcycles, all-terrain vehicles, motor homes, towable recreational vehicles (TRVs), and neighborhood electric vehicles that develop a defect(s) covered by a manufacturer’s written warranty. Demonstrator vehicles that have not been previously titled are considered new vehicles.

The law does not cover repossessed vehicles, non-travel trailers, boats, or farm equipment. Nor does it cover defects that do not substantially impair the use or market value of the vehicle such as minor rattles, radio static, etc.

Are used motor vehicles covered?
Your used vehicle may be covered under current state laws. Texas law related to warranty performance may cover your used vehicle if it is still covered by the manufacturer’s original warranty (not an extended service contract), or if the defect started and was reported to the dealer while under the manufacturer’s original warranty and the defect continues to exist, repair assistance for that problem may be available to you.

How do I know if my vehicle is a Lemon?
The vehicle must meet all of the following conditions:

1. It has a substantial manufacturing defect
2. The defect is covered by a manufacturer’s written warranty
3. The owner reports the defect to the dealer or manufacturer within the warranty term
4. The owner gives the dealer a reasonable number of attempts to repair the defect or condition
5. The owner gives the manufacturer written notice (preferably by certified mail) of the defect and at least one opportunity to cure the defect; (Sample letter)
6. The defect persists and substantially impairs the vehicle’s use or market value, or creates a serious safety hazard.

How many chances does the dealer get to fix the problem?
The law presumes you have given the manufacturer or authorized dealer a reasonable number of attempts to fix the defect if you pass one of the tests listed below. Determining if the dealer has had a reasonable number of repairs is easy. Simply see if you pass the four-times test, the serious safety-hazard test, or the 30-day test. The mileage requirements generally do not apply to TRVs or other vehicles that do not have an odometer.

Four-times test
You pass the four-times test if you have taken the vehicle to a dealership for repairs:

• Four times for the same defect within the first 24 months or 24,000 miles, whichever comes first, and the defect is still not repaired.

Serious safety-hazard test
A serious safety hazard is a life-threatening malfunction that substantially impedes your ability to control or operate the vehicle normally or that creates a substantial risk of fire/explosion.

You pass the serious safety-hazard test if you have taken the vehicle for repair of a serious safety-hazard:

• Twice during the first 24 months or 24,000 miles, whichever comes first, and the defect is still not repaired.

30-day test
You pass the 30-day test if your vehicle has been out of service for repair because of a defect covered by the original factory warranty:

• For a total of 30 days or more - not necessarily all at one time - during the first 24 months or 24,000 miles (if a comparable loaner vehicle was provided while the vehicle was being repaired, that time does not count toward the 30 days) a substantial defect still exists.

How long do I have to file a Lemon Law complaint?
A Lemon Law complaint must be filed within six (6) months following the earlier of:

1. Expiration of the express warranty term;
2. 24 months after purchase; or
3. 24,000 miles following the date of delivery of the vehicle (except TRVs).

The filing period is determined by which of the above events comes first. To be safe, the complaint should be filed as soon as the consumer realizes the dealer is having problems repairing the vehicle.

What happens if I win?
The law provides basic guidelines for what type of relief you may get if you prove your case. Every situation is different. The department reviews the facts of each particular case when making a decision.

If you win your case, the department can order one of the following (Please Note: only new vehicles can qualify for a refund or replacement):

Refund
The manufacturer must buy back the vehicle for the purchase price (including taxes, title and license fee) minus an amount charged for vehicle use. The amount deducted is decided according to a formula, (see spreadsheet links below) that takes into account the number of miles on the vehicle at the time of the hearing and other factors. This does not include any interest paid on the vehicle.

• Lease Repurchase Calculations
• Lemon Law Repurchase Calculations
• Towable Recreational Vehicle Repurchase Calculations

Replacement
The manufacturer must replace the defective vehicle with one that is comparable to the original vehicle (usually same make, model and accessories) and acceptable to the consumer, minus the mileage used. The consumer is responsible for any vehicle upgrades.

Repair
The manufacturer must fix the vehicle’s defects. Out-of-pocket expenses for repairs that should have been covered by the warranty may also be reimbursed.

 

[Brig1987]

I had "service throttle control" and something "charging system" when mine was going into some type of limp mode with reduced power. Check engine lights would clear after 5 or so key cycles. After the dealer re-flashed and updated the ECU with the most recent updates, I am 2500 miles without an issue.

I have had the same "service electronic throttle control" and limp mode while towing. Exact same thing tows strong comes on dereates can reset etc etc then after few starts stops even cel goes away. Have you towed since ecu update/flash and still good?

 

[jeepin48]

I have had the same "service electronic throttle control" and limp mode while towing. Exact same thing tows strong comes on dereates can reset etc etc then after few starts stops even cel goes away. Have you towed since ecu update/flash and still good?

I have towed about 1000 miles after the ECU update with no derating issue.

I do occasionally get a "charging" system error which I don't think is related and has not cause any issues.

 

[steelponycowboy]

Lemon law won't help me. Approaching 20K miles now and too many mods like lift kit and 35s to name a few

 

[ShadowsPapa]

I have towed about 1000 miles after the ECU update with no derating issue.

I do occasionally get a "charging" system error which I don't think is related and has not cause any issues.

Another member had some connection issues causing him charging system issues on his gasser - so apparently these have some funky connectors in places (duh, door connectors?) The dealer took care of it for him.

 

[Livin4Today]

Yes they do. My 2016 JKURs transmission went south at 50K miles. They first tried to fix by replacing the valve body and some other things (10 days for part to arrive) but the issue was still there. They put a request in for a new crate tranny with Jeep, over a week later it was still not approved and I called customer care. The very next day they got the approval to replace the transmission under warranty.

Then it got interesting, there were no transmissions available in the country and they were told it could be 60 days. I called Jeep again, the dealer had a new transmission in two weeks. The sad part is there were two other JKs at the dealership that had been there for weeks before mine that were waiting for transmissions. I was told a few weeks later than a couple of weeks after I got mine that the other two got their transmissions.

The moral of the story here is instead of 60 days I had my parts and was on the road in about 2 weeks after contacting Jeep. The other two owners never called Jeep and their Jeeps sat there for a few more weeks.

Having said all that, parts availability for the diesel is non existent. When my DPF got clogged they told me that there were no replacement parts for diesels in the country. I still can't get an air filter because dealers don't have them. The problems you have when your motor is made in Italy and they are using available parts to make new ones and none are available to fix existing motors.

I took my JTRD to Bullet Proof Diesel in Mesa, AZ today. The engineers went over it for about an hour taking pictures and measurements. The first words out of their mouths was that the eco diesel in the JT is an engineering nightmare. Not so with the same motor in the Ram truck.

My issues, besides the DPF getting clogged after 7K miles is the derating of the engine when the oil temps start exceeding 240 degrees to a total lack of power over 260 degrees. They are looking to see how they can upgrade the oil cooling capacity and decrease the temps overall. It looks like they will be making a prototype solution and have it ready in about 30 days to try out on my Gladiator. Hopefully this will get rid of the problems I've been having and at the same time help those who are having the same issues.

Any updates on the cooling prototype?

 

[Phishs]

I thought you got a free loaner with the Jeep Wave program.

 

[ShadowsPapa]

I thought you got a free loaner with the Jeep Wave program.

$35 credit for first day loaner. Dealers may provide a loaner but the Wave program is "if the dealer has one" and it's a 35 buck one day thing. If the dealer doesn't have any you have that 35 to go to a rental place and rent one. The fine print posted elsewhere here tells the details.
Free loaner with an * at the end......

 

[NC_Overland]

Does anyone have one of these diesels and doesn’t have problems with it? It seems like I’ve read nothing but cooling problems and also issues like this.

 

[F1REICE]

Does anyone have one of these diesels and doesn’t have problems with it? It seems like I’ve read nothing but cooling problems and also issues like this.

I have a 2021 JTRD other than the bottoming out issue that has been noted and discussed on here. I love it !!! No cooling issues no other known issues to report. I have taken it off road a few times and been to Oak Ridge for the Va 4WD fall event. It performed great !!!! I would still highly recommend with the torque this motor produces stock it has no problems in stock form. Yes as with any Jeep bigger tires equals bigger trails, but as a daily driver and weekend trails you won't find anything better. Again my 0.002 cents.

 

[Free2roam]

Does anyone have one of these diesels and doesn’t have problems with it? It seems like I’ve read nothing but cooling problems and also issues like this.

I have no issues with overheating. Not towing anything either. Although my fuel pump shit on me at 4581 miles. Leaking right rear axle seal. All has been fixed. Nothing further to report. Love the torque off-road! Mostly stock except Falken Wildpeak AT's 33s. Bed rack that's about it for now. Soon I hope will be the Rock Hard 4X4 full width patriot bumper for my Warn Evo S 10k winch.

 

[trailless]

Does anyone have one of these diesels and doesn’t have problems with it? It seems like I’ve read nothing but cooling problems and also issues like this.

I'm at 4500 miles and no issues at all. I live in the city and make short trips all the time. However my main commute is on the interstate for about 15 miles one way.

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