golfman1982
Member
- Thread starter
- #1
I hope everyone's experience with their Gladiator has been better than mine. I am looking for advice:
I have a 2020 Jeep Gladiator with a 6-1/2" Lift 40" Tires and re-geared to 5:13. I had my check engine light come on at 61,500 miles. I took it in and had 3 spark plugs replaced, oil changed, and some new tires. 3 days later the light is back, this time I took it to the Jeep Dealership and low and behold I need a new engine. I have personally bought 3 consecutive Jeep / Chrysler products and my family has bought quite a few. I tried working with customer service on a warranty claim but they claim poor maintenance. I provided receipts and bank statements backing up my oil change history. I even let them know that I was willing to work on a split bill. The customer "Care Team" has been anything but that. Never once did they return a call or email. I had to initiate everything.
There are also a litany of other issues:
*Dash lights stay on when doors are off
*I have replaced the Aux Battery Twice Already
*The backup camera also quit working.
I guess being a loyal customer doesn't pay off anymore.
***Buyer Beware on the 3.6L Pentastar V6 Engine****
The internet calls it the "Sludge Brick", I am inclined to believe them.
Yours Truly
Once Loyal Jeep Owner
I have a 2020 Jeep Gladiator with a 6-1/2" Lift 40" Tires and re-geared to 5:13. I had my check engine light come on at 61,500 miles. I took it in and had 3 spark plugs replaced, oil changed, and some new tires. 3 days later the light is back, this time I took it to the Jeep Dealership and low and behold I need a new engine. I have personally bought 3 consecutive Jeep / Chrysler products and my family has bought quite a few. I tried working with customer service on a warranty claim but they claim poor maintenance. I provided receipts and bank statements backing up my oil change history. I even let them know that I was willing to work on a split bill. The customer "Care Team" has been anything but that. Never once did they return a call or email. I had to initiate everything.
There are also a litany of other issues:
*Dash lights stay on when doors are off
*I have replaced the Aux Battery Twice Already
*The backup camera also quit working.
I guess being a loyal customer doesn't pay off anymore.
***Buyer Beware on the 3.6L Pentastar V6 Engine****
The internet calls it the "Sludge Brick", I am inclined to believe them.
Yours Truly
Once Loyal Jeep Owner
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