Fire Fire! My Gladiator burned down

[ecidiego]

It stopped working. I took it to the dealer and was told that both batteries where bad. They replaced them both and kept it overnight.

Too bad it didn't burn that dealership down overnight. No injuries and no incompetent service department.

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[DAVECS1]

I would be interested to review the jeep in its current state, if it has not been tampered with

 

[Tommyd]

My start/stop works some days and doesn't other days....now you got me scared...

Took mine to dealer and they said they fixed it. Never worked even right after I left. I said screw it and I’ll leave the error on the dash. Fingers crossed!!

 

[Waynesoffroad]

Too bad it didn't burn that dealership down overnight. No injuries and no incompetent service department.

Lol, There Fresno Jeep dealer service department did burn down last year!
https://abc30.com/fresno-auto-shop-fire/11222589/

 

[Waynesoffroad]

I would be interested to review the jeep in its current state, if it has not been tampered with

Copart has it. Should be on there site soon.

 

[Dan in Pasadena]

What I'm hearing is a lot of mistakes, which can honestly happen anywhere, but it's literally the dealer's responsibility to avoid these issues with proper training, supervision, and making it right when they f*ck it up. Even when #1 and #2 have high standards, they still have to hold up #3 (within reason) to be a reputable business. I have not seen much evidence of #3 in my experience. Same for a large majority of this thread. ...and to be fair, anger is a motivator to jump on a keyboard vs satisfaction when people typically just go on with their lives - this makes forums waaaaaaaay biased toward the complaints.

Agree. It's a very short sighted and dumb dealer management that angers its customers. They have hundreds if not thousands of customers. Just makes no sense to give them cause to complain. It never did and ESPECIALLY now in a world full of social media.

 

[cmb396]

It stopped working. I took it to the dealer and was told that both batteries where bad. They replaced them both and kept it overnight.

How far away from the dealer were you when it caught fire?
Presuming you called them immediately, what kind of response did they have? (sorry if you've already said that, I didn't read all 11 pages).

 

[dirtclubber]

I took my beloved Gladiator into the dealer to have the start-stop feature fixed. The dealer said that the issue was that both batteries tested bad. They replaced both and kept it overnight. I picked it up the next day and on the way home all hell happened!

Was this a manual. They had an issue with the clutch plate. Mine has been making some weird moaning like noises and the engine seems to rev a bit even when out of gear

 

[Akgladiator]

Thanks, I just hope I can find a replacement like it and not get ripped off.

Copart has it. Should be on there site soon.

Make sure you keep all the records. I am sure there will be a class action lawsuit in near future against Jeep

 

[Waynesoffroad]

Was this a manual. They had an issue with the clutch plate. Mine has been making some weird moaning like noises and the engine seems to rev a bit even when out of gear

Automatic

 

[Waynesoffroad]

How far away from the dealer were you when it caught fire?
Presuming you called them immediately, what kind of response did they have? (sorry if you've already said that, I didn't read all 11 pages).

About 4-5 miles. Just told me to call my insurance company.

 

[KrustyTheClown]

I would go after the dealership for everything, including the modifications and rental. Easy case if what you say is correct. Presumed negligence. Res ipsa loquitor (Latin for the thing speaks for itself).

All the talk of forcing the dealer to accept responsibility sounds logical. The thing is, I hear about dealers screwing things up all the time and I've NEVER heard of a dealer being held accountable. So, maybe the dealers force non-disclosure agreements? Or maybe they are simply positioned to avoid any and all responsibility like Cruise Lines.

I would hire a good plaintiffs attorney. Once you do, the dealership (via their insurance company, not yours), will probably settle. I would not submit a claim with my insurance company.

 

[Dqban]

There are plug in ESS eliminators that will remember your disable setting if you don't want to go full in with a Tazer. I really doubt this was an ESS issue ... unless for some reason the starter stuck and shorted out. I would first suspect some form of human error ....

It may not be the ESS system exactly but it is still the root cause of the problem....He likely would not have had to had battery work done in the first place if not for the poor ESS design. Good/appropriate size main battery but tiny, motorcycle size, ESS battery. Well known and discussed issue that when the tiny battery dies, as it frequently does, it basically puts an excessive drain on the main battery as the system tries to constantly charge the tiny battery. Everything is working as designed but someone now had to replace the double dead battery due to the design. If there was no failure, there would not have been a trip to the dealer.

 

[ecidiego]

About 4-5 miles. Just told me to call my insurance company.

Imagine being this subhuman and having such complete lack of care.

Not even ' need a ride home bud? '.

 

[obrianmcc]

It may not be the ESS system exactly but it is still the root cause of the problem....He likely would not have had to had battery work done in the first place if not for the poor ESS design. Good/appropriate size main battery but tiny, motorcycle size, ESS battery. Well known and discussed issue that when the tiny battery dies, as it frequently does, it basically puts an excessive drain on the main battery as the system tries to constantly charge the tiny battery. Everything is working as designed but someone now had to replace the double dead battery due to the design. If there was no failure, there would not have been a trip to the dealer.

I understand that ... if you roll back you'll see that I have actually deleted my AUX

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