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Roof leak in back

jbehrn

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NGNERD

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2020
 

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anduff

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When the dealer had the plastic off inspecting he indicated that there where hairline cracks all along the outside edge where the sealant is? He also said he has seen this several times. Now I wait until mid April for new rear glass.
 

peteawalk

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So no one has answered the question, are these all 2020s? Anyone here have a 2021?
Mine is a 2020 as well. I think late 2020 build.
 

bgenlvtex

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I get containers of parts shipped from China in less time. I don't buy into the covid excuse.
Covid is a bullshit excuse.

It's been a year, people are just using covid as an excuse to suck, nothing more nothing less.
 

Pmeserkhani

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2020 launch edition purchased Father’s Day of 2019.
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Vin number 1C6JJTBG6LL111711
 

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Wkyfiregladdy

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Guess I get to join the club as well, mines leaking on the right side( passenger side ) where the glass meets the hardtop have some rain getting down on the inside the last few times it’s rained mine is a 2020
 

Liftr

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It’s my turn in the (wet) barrel.
I called to make an appointment, and the Service Rep acted like he had never heard of the problem.
Here’s hoping the actual visit is productive...
No pushback at all from the Service Dept:
Here is the summary.

Concern: Customer states rear window leaks.

Cause: Water tested and saw leak. Removed trim and saw a crack in window casing.

Correction: Digital image, Okayed by Chrysler. Ordered glass.


No estimate on glass arrival date, however.
 

mattylmbr

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Happy to have you open a case as I sit and watch the water pouring into my vehicle.

Will be contacting dealer this week.
 
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Tortoise788

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Spoke with my dealer yesterday, they are going to replace the window. Going through the Warranty process with FCA. Said the window is on backorder and they arent sure how long it will take to come in. Luckily i still have 5weeks before i can drive while recovering from ankle surgery.
 

Hootbro

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So is the Toledo plant still running at full beans? Given all the talk of chip shortages and plant shutdowns or throttling, one would think it would give the rear window supplier time to back fill warranty claim orders.
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