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Software Update Today, Do I Need to Keep The Gladiator in “Run?”

Haley

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The "one off" guy I mentioned on the RAM forum is a unicorn in getting the 8.4 sales code added to his RAM. He was the first person in the RAM community to mod from the 5.0 radio to the 8.4 radio in the RAM and developed the harnesses and ran a side business selling them.

Him being the first got him under the radar with his local dealer and RAM/FCA corporate telling the dealership to flash the 8.4 sales code for him without understanding what that would open up with them shutting down subsequent requests after the fact.

That is why I hesitated from upgrading to the 8.4 on my Gladiator and feel bad for those that have done it either by themselves or through companies like Infotainment because OTA updates and OEM support is not there and probably will never be there for those people.
I imagine something like this is still out of reach for eg Jscan?
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JeepCares

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Hello everyone,

We're sorry to hear about the various concerns you have been experiencing with your Uconnect systems and connected services. If anyone is still experiencing these concerns and would like our team to help get them resolved, please don't hesitate to reach out via private message.

We'll do the best we can to get things back in working order!

Courtney
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Hootbro

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I imagine something like this is still out of reach for eg Jscan?
I have and use Jscan and it will enable features of a radio like turning on front camera inputs but as to making a vehicle see the sales code of a 8.4 system when it did not come with it, that is not there to my knowledge.

Jscan is always tinkering and updating the app so it could possibly be a down the road thing.
 

awraynor

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Just got back from vacation and haven't had time to mess with it, but my favorites under phone no longer display the way they did.
 

Haley

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I have and use Jscan and it will enable features of a radio like turning on front camera inputs but as to making a vehicle see the sales code of a 8.4 system when it did not come with it, that is not there to my knowledge.

Jscan is always tinkering and updating the app so it could possibly be a down the road thing.
Not that I know what to look for, but I'm going in to add a forward cam next Monday (not ZAutomative, but a similar approach). I'll see if I can find something.
 

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Jimmy07

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I have and use Jscan and it will enable features of a radio like turning on front camera inputs but as to making a vehicle see the sales code of a 8.4 system when it did not come with it, that is not there to my knowledge.

Jscan is always tinkering and updating the app so it could possibly be a down the road thing.
Having the sales code for the 8.4 added doesn’t change anything in the BCM, or anything that an OTA would be “looking for”. The only thing having the sales code for the 8.4 added does is note on the build sheet that the 8.4 was added as a dealer installed option, which you would also be able to see on the Jeep app.
The actual reason a transplanted radio won’t receive an OTA update is because the update has to verify the current VIN that the radio holds. Once you install a radio from another vehicle in yours, as soon as you do a drive cycle, the radio will automatically pull your truck’s VIN from the BCM, and store it as it’s current VIN.
I actually received an an OTA update on the 12” radio that I transplanted into my 2017 Ram, but this was because it was a perfect storm:
The radio module I bought was from a junkyard shared profit truck (a brand new truck that junk yards go in on specifically to part out). At some point before they pulled the radio, it must have been pinged for the OTA update, but not performed yet, THEN the radio was pulled. When I installed it on my truck, put the ignition in run, it immediately prompted the update to be installed, because this was before the radio module had a chance to pull my VIN.
 

JeepRage

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Anyone with an update on Favorite contacts disappearing? This has happened at least 5X over the last few months.
 

JeepCares

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Anyone with an update on Favorite contacts disappearing? This has happened at least 5X over the last few months.
Hi JeepRage,
We just followed up on the PM you sent us!

Sarah
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GWIZZ

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I had taken my Gladiator in for the first oil change and to add a hitch receiver. Jerry Ulm Jeep in Tampa said that had a recall to perform. I had seen the recall on the Jeep app before going. They performed the recall and fried the PCM in the process. Now my Gladiator is sitting in Tampa on the lot and will not run with no ETA on a PCM as they are backordered. How can Jeep Cares help?
 

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Mr._Bill

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I had taken my Gladiator in for the first oil change and to add a hitch receiver. Jerry Ulm Jeep in Tampa said that had a recall to perform. I had seen the recall on the Jeep app before going. They performed the recall and fried the PCM in the process. Now my Gladiator is sitting in Tampa on the lot and will not run with no ETA on a PCM as they are backordered. How can Jeep Cares help?
Send @JeepCares a private message and ask. They do not post anything publicly. They were able to locate a steering box and get it shipped to my dealer, but that was a couple years ago.
 

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JeepCares

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I had taken my Gladiator in for the first oil change and to add a hitch receiver. Jerry Ulm Jeep in Tampa said that had a recall to perform. I had seen the recall on the Jeep app before going. They performed the recall and fried the PCM in the process. Now my Gladiator is sitting in Tampa on the lot and will not run with no ETA on a PCM as they are backordered. How can Jeep Cares help?
Sorry to hear about this, GWIZZ! Feel free to send us a PM with your VIN. We'd be happy to assist further.

Sarah
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w4jvc

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Sorry to hear about this, GWIZZ! Feel free to send us a PM with your VIN. We'd be happy to assist further.

Sarah
Jeep Cares
Same thing happened to my Gladiator on 6/30. The dealer got Jeep Wave involved and I now have an ETA of 7/18 for the PCM to arrive at the dealership.
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