Maximus Gladius
Well-Known Member
- First Name
- Kevin
- Joined
- Jan 30, 2021
- Threads
- 74
- Messages
- 2,901
- Reaction score
- 3,692
- Location
- Calgary, AB, Canada
- Vehicle(s)
- 2021 JTR, 2023 JTR
Thank you Kate. The number you provided is FCA Corporate line whom I have two case numbers already and have explained what’s happing with 3 agents. After hearing me, I get a lot of apologies and their explanation that they don’t have the power to “make dealerships do anything”. They have to leave it with the service personnel to decide best course of action for my repairs.Hi, Maximus Gladius, I am reading this.
We recommend contacting the team in your region for assistance with your concerns. The Jeep Canada Team can be reached by phone at 1-800-465-2001.
Kate
Jeep Cares
The best course of action are from the ones ignoring my lab results and say coolant in the engine oil is normal and disregarding my results. These are the ones I’ve been trying to explain my internal coolant leak and how to diagnose it (without lab results) but have chosen instead a repair course of action that’s been done for everyone else, except in those cases, no one looked to see if they had coolant leaks but that doesn’t matter because it’s normal to see that stuff in the oil.
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