WARNING! Gen 3. Oil change not possible.

[WILDHOBO]

Yes. Its called humor. That's what the "ha" at the end of the statement was meant to indicate.

My bad. Genuinely thought you were being critical.

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[Deadeye]

It is not jeep. I up until very recently, was delivery parts for O'reileys. We told all our commercial accounts to call before they drained oil on customer cars to make sure oil and filters were available. The diesel oil is very hard to come by as well as def fluid. These items are all stuck in the supply chain fiasco. Brake rotors are getting hard to find for certain vehicles as well. I heard that dealers are telling customers to either run over mileage or quit driving the vehicles as they can not get the parts. A sad sign of the times.

Incidentally, Chrysler/Jeep/Ram is also leading the industry in voiding warranty for non-compliance with recommended service schedules. There have been a few articles on it in the last month…

 

[WILDHOBO]

When a business, sells a product to a customer, and makes a reasonable profit, which they are entitled to, that business is responsible to support that product, at least through the warranty period. So if a part that is needed, is not available to the Dealer, then yes the Dealer did not cause this. But he needs to look for alternative ways to take care of his Customer. In this case, different brands of oil, and filter options. If that is not possible, then a Loaner vehicle needs to be offered. I am not going to debate this with you any further. You are entitled to your opinion, and I am entitled to mine.

And yet you’re just wrong. As a business owner who sells, installs, manages, and supports very expensive products with warranties, I consider your opinion to be seriously off base. The items I sell are many times so expensive they make a gladiator look cheap. Because of current supply chain issues, it’s not uncommon for the manufacturer to be short on replacement parts for warranty issues, and it often takes months to get parts in. It’s not the individual manufacturer’s fault either. This is a global problem with many layers and causes. If a part fails under warranty, say something that costs well over $100,000, your statement implies that I as the reseller should have a spare six figure item on hand to lend the customer. What about the fact that I have multiple customers, more than one of which could have a part fail. That’s not my responsibility, and no customer in their right mind would think it is. I don’t sell poor quality products, quite the opposite actually. But the current environment where materials are in short supply, creates higher percentages of part failures. Back to car dealerships, everyone wants a loaner when their vehicle is in for service. But with far less inventory, where are those loaners coming from, thin air perhaps?
If people want to avoid parts quality problems in this environment, a better decision would be a slightly older late model that doesn’t need brand new parts that aren’t available.
And car dealerships are under no obligation to service what they sell, warranty on not. Many choose to sell and service to make more money, but many also just sell and recommend a different servicer.

 

[Deleted member 22728]

That was humor Chris.

There was a guy I knew that had a handle "christ"....Chris T, lol.

 

[Deleted member 22728]

Incidentally, Chrysler/Jeep/Ram is also leading the industry in voiding warranty for non-compliance with recommended service schedules. There have been a few articles on it in the last month…

Chris....T

 

[Rusty PW]

I don’t know anything about this reseller, but maybe worth a shot.

https://klmperformance.com/products/mopar-68507598aa-3-0l-ecodiesel-oil-filter

They good. I've bought stainless brake lines from them for 2 different Dodge trucks. And I'm going to buy a set for my JT.

 

[MrZappo]

When a business, sells a product to a customer, and makes a reasonable profit, which they are entitled to, that business is responsible to support that product, at least through the warranty period. So if a part that is needed, is not available to the Dealer, then yes the Dealer did not cause this. But he needs to look for alternative ways to take care of his Customer. In this case, different brands of oil, and filter options. If that is not possible, then a Loaner vehicle needs to be offered. I am not going to debate this with you any further. You are entitled to your opinion, and I am entitled to mine.

I wasn't debating. I was just pointing out that your statement is short sighted, unrealistic, foolish, and does not take "the reality of the once in a lifetime situation" into account.

However if you wish to remain in Dreamland where service managers can conjure up oil filters, loaner cars, and specific oils that comply with a certain spec out of thin air, by all means, stay there. It sounds like a wonderful place to be.

 

[WILDHOBO]

They good. I've bought stainless brake lines from them for 2 different Dodge trucks. And I'm going to buy a set for my JT.

Good to know. On my new list. Thanks.

 

[TheSolarWizard]

Can someone post a link for a fuel filter?

 

[Free2roam]

https://www.factorymopardirect.com/oem-parts/mopar-engine-oil-filter-68507598aa
Didn't say it was out of stock

 

[Hootbro]

When a business, sells a product to a customer, and makes a reasonable profit, which they are entitled to, that business is responsible to support that product, at least through the warranty period. So if a part that is needed, is not available to the Dealer, then yes the Dealer did not cause this. But he needs to look for alternative ways to take care of his Customer. In this case, different brands of oil, and filter options. If that is not possible, then a Loaner vehicle needs to be offered. I am not going to debate this with you any further. You are entitled to your opinion, and I am entitled to mine.

You, dealership, corporate/warranty and whomever you have financing through are all sperate entities in a legal sense. You cannot leverage one against the other to get a outcome you demand.

Dealership does not care if you drove in, parked it and threw the keys at somebody and walked away saying it is their problem. Plus you still are on the hook for your bank note payment in the mean time.

Have your old man yells at clouds rant but it is detached from reality.

 

[Deleted member 22728]

Back to the point of oil and filter availability.....

https://www.rockauto.com/en/parts/mopar,68498720AA,oil+filter,5340

https://www.idparts.com/total-quartz-9000-energy-5w40-quart-219982-p-1908.html

 

[ShadowsPapa]

It’s not like my garage wall is lined with auto parts for years of use.

Mine is.

 

[Free2roam]

Can someone post a link for a fuel filter?

https://www.factorymopardirect.com/oem-parts/mopar-fuel-filter-68382328ab
Guessing yours is a diesel?

 

[ShadowsPapa]

Ending pipelines doesn't help.

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