Delhux
Well-Known Member
- Joined
- Aug 23, 2019
- Threads
- 43
- Messages
- 569
- Reaction score
- 876
- Location
- Boston, MA
- Vehicle(s)
- 2020 Gladiator - Overland - Gator
Oh boy, I’m not sure what kind of time you have to spend on the silly little ESS feature not working.Yeah i'm going to be annoyed when they tell me its still doing it after spending 2 days on that damn reset procedure.
For me, it all started about 5-months ago, and they haven’t even suggested swapping a single battery.
October: Let’s address the battery issue at the same time as your steering gear TSB.
December: Hey, JeepCares, any update on my TSB?
January: JeepCares got the steering gear to the dealer within a couple of weeks, let’s do this.
January: TSB replaced, general insanity at the dealer regarding ESS issue.
January: Hey, JeepCares, can I work with a different dealer?
January-March: New dealer visit 1, we charged the batteries on a tender. Visit 2, that didn’t work? Ok, we unplugged your batteries for a couple of minutes, let’s see if the system can “relearn”. Visit 3, that didn’t work? Ok, let’s have you visit so we can order a “battery sensor” and have you come back again. Visit 4, ok, the sensor is installed, we think it should work.
Today: I reached back out to @JeepCares to arrange my next visit. To their credit, JeepCares has been great to deal with. I’d rather just not have spent so much time dealing with the “silly little ESS feature”...
It seems others have had simpler experiences with the dealers—sometimes only one or two repeat visits. I hope your experience is shorter than mine.
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