Hootbro
Well-Known Member
At the end of the day, it is an insurance claim damage. Just because it happened at the dealer, do not expect to win the "I get new everything" lotto. Do not expect FCA to get involved with this either.
If the dealership decided to replace with new, great. If they want to treat it like an insurance claim and do a repair and you do not like that, well not much you can do other than just be pissed.
Sucks but mistakes happen. It happening at the dealership is probably the best outcome as the dealer has more resources and can self absorb their labor cost and wholesale cost for any replacement or repairs they do vs. had this happen at a independent shop.
Your dealership is going to do what they can to not have this on their shop insurance as a claim, but if you want to stick to your guns of demanding new everything and it becomes cost prohibitive for the dealer, then they will just start to handle it like an insurance claim and what started as a somewhat amicable resolution to the problem, them becomes pure business and they can push back of excessive demands.
If the dealership decided to replace with new, great. If they want to treat it like an insurance claim and do a repair and you do not like that, well not much you can do other than just be pissed.
Sucks but mistakes happen. It happening at the dealership is probably the best outcome as the dealer has more resources and can self absorb their labor cost and wholesale cost for any replacement or repairs they do vs. had this happen at a independent shop.
Your dealership is going to do what they can to not have this on their shop insurance as a claim, but if you want to stick to your guns of demanding new everything and it becomes cost prohibitive for the dealer, then they will just start to handle it like an insurance claim and what started as a somewhat amicable resolution to the problem, them becomes pure business and they can push back of excessive demands.
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