ShadowsPapa
Well-Known Member
- First Name
- Bill
- Joined
- Oct 12, 2019
- Threads
- 180
- Messages
- 29,491
- Reaction score
- 35,082
- Location
- Runnells, Iowa
- Vehicle(s)
- '22 JTO, '23 JLU, '82 SX4, '73 P. Cardin Javelin
- Occupation
- Retired auto mechanic, frmr gov't ntwrk security admin
- Vehicle Showcase
- 3
My dealer shop keeps it only long enough to get the job done. If it needs parts, they ASK me if they can keep it. I have so many vehicles I usually say yes. Oil change and tire rotation? Sit and have coffee and free donuts or cookies, out in an hour. Relax and breathe and watch their TV and enjoy their food and drink.Anyone else do this?
Small stuff like adjusting the driver’s door striker at delivery.
Saved fuel, time & aggravation.
Yesterday the tailgate lock quit working.
Removed access panels & fished out the plastic lock pivot & reinstalled it fully seating it on the lock tangs.
So far I have not even used any of my free Jeep Wave oil changes.
Who knows how long they would keep it to do gravy jobs that only take a few minutes.
I have so many other things to do - warranty stuff is their baby, not mine. And if I did it all, they'd also have NO record and it would be no financial load on them. How would they know that 30% of all JTs leave with xxx problem if you fix it yourself? Ever look over all the "dealer communications" online? Some of those are discovered only because of people taking it in and complaining. The trim coming loose inside? Sure, I COULD fix it, but make them do it, make them record the problem, make FCA track hey, all of the trim is falling off, we have a problem!
I can make money doing other stuff, why do their work for free for them?
There may be some minor things, adjustments or snap something back in place if I have no other reason to be in their area, but often, I save things up and give them a list.
And frankly, I've not had all that many issues come up. The fitment of everything on mine is fine, the rear trim by the back glass has come loose - and I put it back once, but I'd rather spend my time doing the mods and changes I WANT to make, and let them have record of the stuff that breaks or is a problem.
They take good care of us and I have worked up a decent relationship with a couple of the service writers there.
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