Eco diesel Suspension bottoming out on normal roads

[james2021dieselglad]

It doesn't need a lift. If it sits at the correct height and the spring rates are correct along with correct compression damping on the shocks, it should take a bump exactly like a stock gas truck.

A lift is a band aid. Of course if it gives you an excuse to buy and install a lift, great. But its not necessary if the spring rates and compression damping rates are correct.

But like you said, it definitelyneeds a spring with a higher rate.

Can someone please explain why they don't just REPLACE the stupid bump stops if they are indeed the problem?

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[trailless]

Can someone please explain why they don't just REPLACE the stupid bump stops if they are indeed the problem?

The problem isn't the bump stops. In my opinion there are 2 factors:

1. The spring rates are too low.
2. The area between the bumpstops is too short.

The fix that Mopar is about to announce is more than likely going to be springs with either a higher spring rate or longer springs, possibly even a combo of both.

 

[Trickster]

The problem isn't the bump stops. In my opinion there are 2 factors:

1. The spring rates are too low.
2. The area between the bumpstops is too short.

The fix that Mopar is about to announce is more than likely going to be springs with either a higher spring rate or longer springs, possibly even a combo of both.

How do all of you diesel owners feel about being beta testers for Jeep?
I mean really, did they not put the diesels through any real life testing before releasing them?
Pathetic, I would demand full shock and spring replacement upgrade.
And this has been happening for how long now?
Feel bad for you JTD owners having to tolerate this…JEEP needs to make this right NOW, with some sort of compensation for your time lost due to their oversight/incompetence.

 

[am1978]

2021 Diesel Gladiator Rubicon with ZERO modifications: Suspension has bottomed out terribly on normal road conditions since the day I got it. It is going back to the dealership with 6K on the clock. Not sure they will come up with anything, but it sucks.

Check in for the poll count here if you haven’t done so.

https://www.jeepgladiatorforum.com/...g-out-poll-let’s-get-some-numbers-here.49496/

 

[james2021dieselglad]

How do all of you diesel owners feel about being beta testers for Jeep?
I mean really, did they not put the diesels through any real life testing before releasing them?
Pathetic, I would demand full shock and spring replacement upgrade.
And this has been happening for how long now?
Feel bad for you JTD owners having to tolerate this…JEEP needs to make this right NOW, with some sort of compensation for your time lost due to their oversight/incompetence.

Exactly. I say they should give us the Mopar lift for free. Thats my solution.

 

[Dougstdig]

Can someone please explain why they don't just REPLACE the stupid bump stops if they are indeed the problem?

I can’t say that the bump stops are “THE” problem, but they do look very suspicious. Visually, there’s maybe 1 inch of possible compression before the bump stop tower makes impact with the axle pad. It looks like…we’ll… a nubbin. Pathetic.

 

[Dougstdig]

How do all of you diesel owners feel about being beta testers for Jeep?
I mean really, did they not put the diesels through any real life testing before releasing them?
Pathetic, I would demand full shock and spring replacement upgrade.
And this has been happening for how long now?
Feel bad for you JTD owners having to tolerate this…JEEP needs to make this right NOW, with some sort of compensation for your time lost due to their oversight/incompetence.

Unfortunately, I find what I’m about to write would make me sound like my father if he were still around…

The commentary you left above sounds like it’s coming from an adolescent liberal. …I acknowledge this sounds a little more harsh than intended. Is it an issue? Yep…no doubt it is. Will there be a remedy? Yes, I feel there will be. Do I feel violated to my core as your post would suggest? Nope. Do I think or feel for one moment that I should start making demands for reparations? No that’s stupid I’m not a . I think the way this has played out so far is amicable. An issue was brought up to @JeepCares and things went in motion. It’s obvious to me Jeep didn’t intend for this to happen. I want to believe (time will tell) the issue will be corrected.

What I do know; is if you work “with” someone or an entity to correct an issue, all parties end up the better for it. If you go through life from a position of a victim, stomping your foot with your arms crossed demanding you be compensated because things didn’t go your way….A bit theatrical…sorry… but that’s how you’re post came off.

If you think about it, these vehicles are asked to be far more than most if not any other vehicle. Typical demands are Luxury, bullet proof, get us through anything anytime, ride like cloud, not vibrate, don’t be stiff or too soft, get better fuel economy…so on and so forth. There’s always a Ying and a Yang. Occasionally there will be unforeseen issues when something is produce that’s has a different purpose for so many people. Deal with them. Gracefully!

Jeep doesn’t want dissatisfied customers. This brand has some of the most passionate clientele that are repeat buyers. Give them the chance to make it right.

Now for me, this means identifying the issue, engineering a proper fix and addressing it. If a fix isn’t presented that meets my expectations I’ll weigh my next actions at that time. Odds are, I’ll fix it myself and have the satisfaction of doing it and continue to enjoy the vehicle. If you are the type of person that feels slamming there fist down, throwing a tantrum by demanding things is a solution, and being compensated because you’re butt hurt…. I’d recommend trading your unit for another make, model or brand, but feel you will have issues where ever you land. Good luck. Sorry for the rant.

 

[Dougstdig]

Sorry again for the rant above. The situation brings to memory an article I read years ago. There was a 2 scenario photo. The photo was of a large tree that had fallen blocking off a street in a neighborhood. The first scenario showed someone on a cell phone calling someone to come fix the issue that inconvenienced them and they were visibly pissed. The second scenario showed the neighbors cutting the tree up with chainsaws, stacking firewood and having a barbecue for the neighbors that helped. I’d like to think the Jeep community is of the latter. It may take a little extra work, but you end up with a sense of accomplishment and renewed camaraderie in a day and time of busy lives.

 

[Trickster]

Unfortunately, I find what I’m about to write would make me sound like my father if he were still around…

The commentary you left above sounds like it’s coming from an adolescent liberal. …I acknowledge this sounds a little more harsh than intended. Is it an issue? Yep…no doubt it is. Will there be a remedy? Yes, I feel there will be. Do I feel violated to my core as your post would suggest? Nope. Do I think or feel for one moment that I should start making demands for reparations? No that’s stupid I’m not a . I think the way this has played out so far is amicable. An issue was brought up to @JeepCares and things went in motion. It’s obvious to me Jeep didn’t intend for this to happen. I want to believe (time will tell) the issue will be corrected.

What I do know; is if you work “with” someone or an entity to correct an issue, all parties end up the better for it. If you go through life from a position of a victim, stomping your foot with your arms crossed demanding you be compensated because things didn’t go your way….A bit theatrical…sorry… but that’s how you’re post came off.

If you think about it, these vehicles are asked to be far more than most if not any other vehicle. Typical demands are Luxury, bullet proof, get us through anything anytime, ride like cloud, not vibrate, don’t be stiff or too soft, get better fuel economy…so on and so forth. There’s always a Ying and a Yang. Occasionally there will be unforeseen issues when something is produce that’s has a different purpose for so many people. Deal with them. Gracefully!

Jeep doesn’t want dissatisfied customers. This brand has some of the most passionate clientele that are repeat buyers. Give them the chance to make it right.

Now for me, this means identifying the issue, engineering a proper fix and addressing it. If a fix isn’t presented that meets my expectations I’ll weigh my next actions at that time. Odds are, I’ll fix it myself and have the satisfaction of doing it and continue to enjoy the vehicle. If you are the type of person that feels slamming there fist down, throwing a tantrum by demanding things is a solution, and being compensated because you’re butt hurt…. I’d recommend trading your unit for another make, model or brand, but feel you will have issues where ever you land. Good luck. Sorry for the rant.

Well not knowing your father, not sure how to respond to that.
For your assumption that I am a adolescent liberal…what?
I am a 62 year old Conservative, but hey make your self an analytics specialist when reading written words.
As for being a “victim”, really? That’s your correlation to this, that when someone voices displeasure on the build quality of an expensive piece of machinery being inadequate?
So, I guess the owners should just say meh?
“I’ll just sit here nicely, twiddle my thumbs while Jeep decides to do something when they get around to it.”
You go ahead and “fix it yourself” and pay out of pocket for something that should not be happening to a new vehicle.
Manufacturers love passive non assertive people like you, while they count their profit margins.
Squeaky wheels get the grease, quiet mice crawl back in their holes.
BTW, I don’t own a diesel, I was just commenting on those that do and was stating ‘MY’ opinion what I would do as an owner of one.
I have a wonderful life and have very few minor issues “wherever I land” in my life.
I just don’t take shit from huge corporations.
Not a rant, just a fact.

 

[am1978]

@Dougstdig, great posts. This has never been about getting something for free (e.g. lift kit). It’s only been about getting a reliable fix. I tried to get us all to report on whether we were having the issue in numbers using a poll as a way to highlight to @JeepCares the size and scope of the problem—well over 130 now, and those are just the people who checked in. Thanks for refreshing the perspective with a dose of reality and honesty on this thread.

Side note: after experiencing this problem and starting threads to capture how many different spring part numbers we have out there by trim and a total count for how many people have this problem, I bought a Mopar lift kit using a promo code on a Black Friday deal and I will likely have it installed in the next 2-3 weeks. I was going to lift it anyway. I highly doubt Jeep would hand out lift kits and take it out of hide to install them. I will see how that affects my ride quality, follow these threads, and work from there. Bottoming out occasionally was never a show stopper for me. My biggest concerns were abnormal wear and tear and safety. I think the TSB was a huge step and a fix in Q1 of 2022 would be great. I think the non-Rubicon trims will have their fixes in that timeframe.

Happy New Year to all!

 

[Trickster]

Sorry again for the rant above. The situation brings to memory an article I read years ago. There was a 2 scenario photo. The photo was of a large tree that had fallen blocking off a street in a neighborhood. The first scenario showed someone on a cell phone calling someone to come fix the issue that inconvenienced them and they were visibly pissed. The second scenario showed the neighbors cutting the tree up with chainsaws, stacking firewood and having a barbecue for the neighbors that helped. I’d like to think the Jeep community is of the latter. It may take a little extra work, but you end up with a sense of accomplishment and renewed camaraderie in a day and time of busy lives.

That’s a very nice fairytale, all singing kumbaya and whistling while they worked.
Not sure how this relates to the thread of diesels bottoming out from the factory, but sure sounds nice.
Oh I get it….can’t we all just be nice and get along.

Now this was a rant……my apologies.
Anyway back to reality and have a
Happy New Year
Hoping 22 somehow becomes better than 21.
Cheers.

 

[Free2roam]

@Dougstdig, great posts. This has never been about getting something for free (e.g. lift kit). It’s only been about getting a reliable fix. I tried to get us all to report on whether we were having the issue in numbers using a poll as a way to highlight to @JeepCares the size and scope of the problem—well over 130 now, and those are just the people who checked in. Thanks for refreshing the perspective with a dose of reality and honesty on this thread.

Side note: after experiencing this problem and starting threads to capture how many different spring part numbers we have out there by trim and a total count for how many people have this problem, I bought a Mopar lift kit using a promo code on a Black Friday deal and I will likely have it installed in the next 2-3 weeks. I was going to lift it anyway. I highly doubt Jeep would hand out lift kits and take it out of hide to install them. I will see how that affects my ride quality, follow these threads, and work from there. Bottoming out occasionally was never a show stopper for me. My biggest concerns were abnormal wear and tear and safety. I think the TSB was a huge step and a fix in Q1 of 2022 would be great. I think the non-Rubicon trims will have their fixes in that timeframe.

Happy New Year to all!

Well over 130 bottoming out diesels. That isn't even taking into account for the people who aren't on the forum with the same problem. I would guess between 5-10k. If in fact there are that many diesel Gladiator's out there.

 

[trailless]

How do all of you diesel owners feel about being beta testers for Jeep?
I mean really, did they not put the diesels through any real life testing before releasing them?
Pathetic, I would demand full shock and spring replacement upgrade.
And this has been happening for how long now?
Feel bad for you JTD owners having to tolerate this…JEEP needs to make this right NOW, with some sort of compensation for your time lost due to their oversight/incompetence.

It doesn't feel good to drop $60k on a truck that has this issue. But I was well aware of it before placing my order. My reasoning was that I'm going to lift it anyway and replace all of the stock suspension components.

Right now I'm just holding off until the TSB is announced to see what it involves.

 

[Dougstdig]

Well not knowing your father, not sure how to respond to that.
For your assumption that I am a adolescent liberal…what?
I am a 62 year old Conservative, but hey make your self an analytics specialist when reading written words.
As for being a “victim”, really? That’s your correlation to this, that when someone voices displeasure on the build quality of an expensive piece of machinery being inadequate?
So, I guess the owners should just say meh?
“I’ll just sit here nicely, twiddle my thumbs while Jeep decides to do something when they get around to it.”
You go ahead and “fix it yourself” and pay out of pocket for something that should not be happening to a new vehicle.
Manufacturers love passive non assertive people like you, while they count their profit margins.
Squeaky wheels get the grease, quiet mice crawl back in their holes.
BTW, I don’t own a diesel, I was just commenting on those that do and was stating ‘MY’ opinion what I would do as an owner of one.
I have a wonderful life and have very few minor issues “wherever I land” in my life.
I just don’t take shit from huge corporations.
Not a rant, just a fact.

Well…glad to year you’re at least a conservative.

…but regarding, “
Pathetic, I would demand full shock and spring replacement upgrade.” And “…
JEEP needs to make this right NOW, with some sort of compensation for your time lost due to their oversight/incompetence.”

…this is where your argument lost all credibility or indication it was coming from a rational viewpoint. It’s just not the way the world works. Who are you going to be the squeaky wheel to? If I were your dealer, I’d listen to it a couple of times explaining they aren’t the engineers and are waiting for causation and remedy to be identified. If this wasn’t good enough for you I’d kindly let you know you could take your attitude els ware and protect my employees. Again, it’s in your delivery.

Ami I pissed? Well I’m not thrilled. Am I going to give them a shot to correct the issue? Yep. Could I line up the attorneys to fight the fight? I work with them every day and they’d be glad to bill their time.
I want the correction just to have the correct parts so one day if I sell the vehicle and the purchaser doesn’t want to pay an up charge for my mods, I can put back to stock. In all likelihood, I’m probably going to mod it where it’s a non issue. If there’s a fix to be had, I’ll get it. Will I be told to pound sand due to my irrational chest beating. Nope. In the grand scheme of things is this really a big enough deal I’m willing to lose self respect. No.

 

[Dougstdig]

@Dougstdig, great posts. This has never been about getting something for free (e.g. lift kit). It’s only been about getting a reliable fix. I tried to get us all to report on whether we were having the issue in numbers using a poll as a way to highlight to @JeepCares the size and scope of the problem—well over 130 now, and those are just the people who checked in. Thanks for refreshing the perspective with a dose of reality and honesty on this thread.

Side note: after experiencing this problem and starting threads to capture how many different spring part numbers we have out there by trim and a total count for how many people have this problem, I bought a Mopar lift kit using a promo code on a Black Friday deal and I will likely have it installed in the next 2-3 weeks. I was going to lift it anyway. I highly doubt Jeep would hand out lift kits and take it out of hide to install them. I will see how that affects my ride quality, follow these threads, and work from there. Bottoming out occasionally was never a show stopper for me. My biggest concerns were abnormal wear and tear and safety. I think the TSB was a huge step and a fix in Q1 of 2022 would be great. I think the non-Rubicon trims will have their fixes in that timeframe.

Happy New Year to all!

…and thank you for being mindful enough to think about doing the poll threads. I can’t tell you how many times I just about set Benny free to start shipping. I work so much right now I really don’t have the time to mess with it. I’m very interested to hear specifics on your lift. If you do the lift yourself I’m anxious to hear if you’re able to find any damage from the bottoming out (broken welds around your spring porch for example). If you don’t do the install yourself, make sure you get your tech to go over the area with a fine tooth comb. Cheers!

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