Flush Mount Tail Lights

[Renegade]

I’m thinking that the new reverse LEDs might be too much of a draw for a few of the Jeeps’ canbus system sensors (I really don’t know how that works). Maybe it’s seeing it as too much amperage being drawn and shutting the circuit down? There was a guy who tried to install Baja Designs Sport lights in place of his factory fogs, and it was doing the same thing with one light. If the canbus expects a circuit to pull 14 amps, but there is a 20 amp usage on that circuit, could it see that as a short and shut power down to it? Someone better than me will have to analyze this possibly further.
Bubba

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[Rockabillyroy]

Did lights work? If yes, great. If no, goto options.

A) return for full refund
B) get jscan/ tazer
C) see option A

Move on with life. Find real happiness.

Haha

Best of luck to everyone.

 

[Mac Attack]

1. My name is not Bubba
2. Thanks for your valuable advice. If you had only been there when this happened, you could have prevented it I’m sure.
3. You’re wrong, thanks. You don’t know anything about me.

Not the first time I've been wrong and I'm sure it won't be the last time...you are correct, I was not there.

 

[Username_Not_Found]

As of the last month I'm a Bronco6G castoff who's now waiting on a '22 Gladiator. I'm very happy to find this thread and see things are contentious here as they were with the Bronco forum. It'd feel stale to not have every thread devolve into petty arguments.

 

[JTBurns]

Okay let's recap:

The lights may or may not be plug n play depending on any number of circumstances. There are a few workarounds for this, but if they do not appeal to you, Oracle promises to be a PM away to setup a hassle free return or be part of r&d on why they are not plug n play. There's no need to insult someone's driving skills because they bashed a protruding taillight and started a thread asking the aftermarket to come up with a product that may have escaped unscathed. @Renegade, I thank you for that. It spurred the innovation if a new product and we all got included in the project, which is pretty cool access if you ask me.

When I get mine in the next few weeks, if they don't plug n play with the halogen swap, I've decided I'll either sell them at cost on the marketplace to someone who wants them sooner and doesn't care about using a programmer, or I'll use it as an excuse to get a jscan for Christmas.

 

[cecaa850]

I have factory halogen back up lights
If mine don't work ill figure out a work around and report back. I may not need one as I currently have another small led bar wired to my reverse lights and that may give me enough draw to fool the monitor. Stay tuned.

 

[ORACLElights]

Good morning, everyone. You all do a great job at filling our notifications overnight ha, but we are happy to address these. If I missed anyone's pertinent message, please tag us or PM us.

I’m pretty sure the only ones that have not had an issue are people that already had a tazer or Jscan

we’re talking a hundred units have been received by customers and not all just to peeps on here. And therefor by @JP_Oracle ’s math only 1 or 2 people have had a problem which is patently false.

I understand this is a new product launch and there are bound to be some issue but come on…. Why not work directly with those having problems. You can see who they are, why do they have to reach out when your team is actively in this thread?

Hi Mike, you are correct. Not everyone who has received the tail lights is on the forum. This forum is a vacuum in which issues are compounded when in reality, we can see internally how many users have reported this to us. It is a very small percentage, and it is an issue that we are actively working on. However, there are multiple people jumping on the issue experienced by only a few users -- people jumping on that haven't had the issue, haven't received theirs yet, or haven't even purchased them yet.

I understand that it's frustrating to see reports, but the fact of the matter is -- a solution won't be immediate. Again, we are actively working on it. We did not have the issue in any of our testing and cannot replicate it. Until we can figure out what is causing it, the programmer is the best solution we can offer. I understand that's not the answer you want, but we have offered an easy return if someone doesn't want to wait.

We are already doing exactly what you said -- working with some of those users directly. It's difficult to even sift through who exactly has the issue with the dozens of comments from other members. We WANT to work with those who are having the issue. See our previous post.

We want to help! If anyone is willing to work patiently with our R&D team to provide detailed information of the concerns they are having plus further vehicle details, we can try to isolate why this is happening for some Jeeps and not all.

With all due respect, we need everyone's patience and understanding that we couldn't have fixed an issue that we didn't know existed before. Now that we know, we are actively working on another solution if one is possible. This won't happen overnight, but we are always willing to openly communicate the absolute best we can.

Bubba. I dont know that is correct and you're digging your hole deeper with your customer base here imo.

I have your tails and your headlights and they're fine with the programmer. But this isn't 1-2% failure rate. It looks like anyone with halogens is going to need a tuner and that's not 1-2% failure.

You can't count people with a tuner as a success when you advertised plug and play. I wasn't plug and play and I got it to work because of JScan, but that isn't your success with plug and play, that is JScan saving your ass.

That isn't what you told everyone.

I think customers understand going from factory halogen headlights to LED headlights will require more work and a tuner, but you didn't tell anyone that on these. You added the circuit to make the brake and turns work plug n play but you forgot about balancing the LED reverse.

That isn't anyone's fault but Oracle's. Don't blame your customers.

Keyword here: Bubba.

We're sorry if you feel blamed; that's not our intention. It is not user error, but an issue with individual Jeep computers. Like we said above, it is a very small percentage overall, and it is an issue that we are actively working on. More people than not have installed with no issues. But we understand the frustration from those that do have issues and we are trying to find a more satisfactory solution if there is one. It would be nice to inform those ahead, but we couldn't tell people what we didn't know. Like we said before, we will make necessary notes on the product page and communicate those notes as soon as we know more. We are trying to find commonalities that may point to a specific model, package, or option that these aren't playing well with, which in turn, we can offer up some info before the sale.

We'd really like to try to keep this thread as civil as possible, and we aren't trying to offend anyone. We are trying to be as clear and explain as transparently as we can for everyone. I understand frustrations are high. We are addressing this now and will communicate more as we know more.

Did lights work? If yes, great. If no, goto options.

A) return for full refund
B) get jscan/ tazer
C) see option A

Move on with life. Find real happiness.

Haha

Best of luck to everyone.

Ha, good summation. At the moment, those are the available options, and we're happy to help with either one. If there's another option we find, we will communicate it for everyone.

Okay let's recap:

The lights may or may not be plug n play depending on any number of circumstances. There are a few workarounds for this, but if they do not appeal to you, Oracle promises to be a PM away to setup a hassle free return or be part of r&d on why they are not plug n play. There's no need to insult someone's driving skills because they bashed a protruding taillight and started a thread asking the aftermarket to come up with a product that may have escaped unscathed. @Renegade, I thank you for that. It spurred the innovation if a new product and we all got included in the project, which is pretty cool access if you ask me.

When I get mine in the next few weeks, if they don't plug n play with the halogen swap, I've decided I'll either sell them at cost on the marketplace to someone who wants them sooner and doesn't care about using a programmer, or I'll use it as an excuse to get a jscan for Christmas.

Thanks, Joe. Great perspective on this. Appreciate your comments!



I hope I caught the bulk of topics here, but please tag or PM if someone else needs addressing. Again, if you are willing to help our R+D, please PM us with your vehicle info and issue so we can find you in this big thread. Greatly appreciate it.


-Rachel

 

[ORACLElights]

So now I’m worried. Ordered on pre-order but no email yet. I have Mojave with led package. Already have the Oracle rear bumper mounted reverse lights with plug and play harness. Am I reading this right that the Oracle taillights won’t work if I have ORACLE BUMPER LIGHTS?

Absolutely not, our shop Gladiator that we did the bulk of our testing on (had on display at GSMJI and Jeep Beach) is a Rubicon with factory LED lights and has both the ORACLE LED reverse lights and the LED Tail Lights installed with zero reverse light issues with no programmer ever paired to the vehicle. There is something else that is causing the system to react that way.

 

[cecaa850]

Ill ask again. Are those with issues ones that are swapping out halogen tail lamps for these?

 

[JTBurns]

Ill ask again. Are those with issues ones that are swapping out halogen tail lamps for these?

From a few different threads, there have been people with no issues swapping halogens and others with issues.

 

[khockey02]

I also swapped from halogen but programmed to computer to LED. I remember there being the same issue when I got some led front running lights. The matrix of factory options/programmer/resistor/other factors is a pain to flush out. Luckily these tails were pretty straight forward for me and haven’t thrown any codes yet.

The fit is acceptable but could be better.
I like the look even more than I had expected.
The reverse lights are exceptionally bright and probably my favorite thing about these.
The pigtail harness should be longer. Neither of mine would fit without removing the factory mount clip.

Overall I’m very happy with these.

 

[ORACLElights]

Ill ask again. Are those with issues ones that are swapping out halogen tail lamps for these?

No reports of any issues with swapping from factory halogen.

 

[j.o.y.ride]

Ill ask again. Are those with issues ones that are swapping out halogen tail lamps for these?

I dont know if anyone has been true plug and play with no added hardware or software.

 

[j.o.y.ride]

No reports of any issues with swapping from factory halogen.

Hi!

Factory halogen here. Reverse lights go out for about 5 seconds before coming back on. Repeats. On a second or two, off for 4 or 5.

Others have reported the same behavior. Don't claim no reports from halogen that's not true.

 

[JRobes]

No reports of any issues with swapping from factory halogen.

I have factory halogen, and my reverse lights are not working. The main brake lights worked fine with the resistor though.

It's amazing, I've probably been one of the most vocal about these issues for days in these threads, and yet here we are getting claims there's no one with OEM halogens having issues...

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