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OM Jeep

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Pretty disappointed with Gupton. Emailed them with detailed questions, received a generic reply, followed up 3x asking for more details, and have heard nothing back. Emailed both Daniel and Renee. :facepalm:
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BajaTym

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Hoping to order a black Gladiator Rubicon Diesel. Just started the process of contacting Daniel three days ago but have not had a response yet. Im sure they are super busy. What is the average time before they respond? How long are people waiting between order and delivery now? I did do the Tread Lightly membership and im waiting on my number as well. Im guessing most people fly in and uber the night before. Thanks!
Sounds odd to me. I started an email chain with Daniel back on July 28, he responded later that evening. We exchanged several emails until I decided to place an order. It took about 6 days to get a VIN. From my perspective, Daniel stays on top of things.

I recommend that youeither try using another email server or call the dealership. I wish you luck. 👍
 

Darkspeed

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Thanks! Renee did call me today and asked me to forward her all of the info i had sent Daniel. Im not expecting a big discount and fast service. im happy to wait my turn in line as long as i know they received my info.
 

Darkspeed

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Has anyone who ordered from Gupton had them install a mopar lift before pickup? If so any idea what they charge? Im assuming the mopar lift is fairly complete.
 

duke594

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Has anyone who ordered from Gupton had them install a mopar lift before pickup? If so any idea what they charge? Im assuming the mopar lift is fairly complete.
I picked up my Sarge Green Gladiator Rubicon on 8/8 from Gupton. I had them install the 2 inch Mopar lift before delivery. It was around $2,700 installed (At least when I orded in May).

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RMFSJT

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Pretty disappointed with Gupton. Emailed them with detailed questions, received a generic reply, followed up 3x asking for more details, and have heard nothing back. Emailed both Daniel and Renee. :facepalm:
Man that’s been completely the opposite of my experience emailed them about a 23 sent them a pdf of my build on a 22 exchanged a few emails to sort out the details ( only because I could end build a 23 on Jeeps build and price) and I put my order in it took maybe two days. That is because one of those days Daniel was off But still replied to emails.
 

Jefe1018

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at81

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How long should I wait for a response from gupton ? I sent them an email 3 days ago and I've heard nothing.
 

BajaTJ

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How long should I wait for a response from gupton ? I sent them an email 3 days ago and I've heard nothing.
I‘d try again. They always responded to me same day, with maybe one or two exceptions….and sometimes even on their day off. (Wednesdays)
 

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Darkspeed

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I contacted them , then again the next day, then again the next day, then Renee responded to each email like it was a separate request. Then her quote went to my spam so I midssed it for two days, then I responded I wanted to order based on the quote. Renee responded the next day saying Daniel would send me a link to pay the deposit and I have been waiting for the link for two days. All of this is ok with me. The discount inspired me to chillaxe and ride out the process.
 

at81

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He got back with me. Thanks. He was off yesterday and yes it does sound like they are swamped. He's trying to get through the backlog of emails.
 

chadinsc

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they had one with a mopar lift and 37s waiting on someone when i picked mine up. first one i have for sure seen with that lift and tire. to me it looked like a monster! it was awesome
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