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Oracle Flush Mount Tail Lights Issues

Gatorac

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Installed my flush mount lights last night. I also have the Oracle bumper lights. No issues at all. My truck was halogen that is now all LED. I had some aftermarket LED taillights in for several months that I used J-scan for. Swapped to the flush mounts without the resistor and no problems.

I remember when I originally installed the aftermarket LED taillights that I did have a tough time. If I remember right, I had to do a couple of "reset all ECU's" to get it to take.

Doesn't seem like a big deal to me. Using a resistor is a band aid. If you are going to put LED's in a late model vehicle that doesn't have them, plan on investing in a tuning solution.
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samw5

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they arent working with the supplied harness
Was able to get mine installed w/o issues. Didn't get an error either, just haven't been on the hwy to test yet.
 

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tedb

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Was able to get mine installed w/o issues. Didn't get an error either, just haven't been on the hwy to test yet.
My blind spot detection works, but I still get the Turn Signal Light Out error.
 

Casique

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Installed the Oracle rear bumper lights today. No error but the right side light is bad/dim.

Contacted Oracle for a replacement! Waiting for a reply.
Jeep Gladiator Oracle Flush Mount Tail Lights Issues Dim-Right-Side-Light 2
 

TheRealZim

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Waited 4 months for mine to arrive - no worries, I know everyone else did too. Straight out of the box, two standoffs were broken. I installed anyways to check fitment that many early adopters had and as you can see, there's major fitment issues. I've contacted Oracle and sent the same pictures to them 3 times and they claim they're not getting them. I haven't heard back from them in a week.

Jeep Gladiator Oracle Flush Mount Tail Lights Issues IMG_1235


Jeep Gladiator Oracle Flush Mount Tail Lights Issues IMG_1236


Jeep Gladiator Oracle Flush Mount Tail Lights Issues IMG_1238
 

samw5

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Considering they ship in plastic bags I'm surprised mine didn't come damaged.

Gap was also present on mine until the inside the bed bolts were tightened. I push forward on the lights while tightning the bolts. Seems to do the trick.
Still in testing process with mine. Finally got the led error corrected (weird procedure for sure), now just gotta make sure my blindspots sensors work before I offload my stock LED tails.
 

svc707

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Considering they ship in plastic bags I'm surprised mine didn't come damaged.

Gap was also present on mine until the inside the bed bolts were tightened. I push forward on the lights while tightning the bolts. Seems to do the trick.
Still in testing process with mine. Finally got the led error corrected (weird procedure for sure), now just gotta make sure my blindspots sensors work before I offload my stock LED tails.
Yeah didnt want to offload my oem leds yet either. But regardless i wont go back to the stock lenses ?
 

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Waited 4 months for mine to arrive - no worries, I know everyone else did too. Straight out of the box, two standoffs were broken. I installed anyways to check fitment that many early adopters had and as you can see, there's major fitment issues. I've contacted Oracle and sent the same pictures to them 3 times and they claim they're not getting them. I haven't heard back from them in a week.

IMG_1235.webp


IMG_1236.webp


IMG_1238.jpeg
Hi Chris, I'm sorry to hear about the trouble you're having getting photos to our team. We have a high volume of customer service requests right now, but we want to make sure we are providing help in a timely manner. I am going to PM you in a moment to get your order information and get your photos over to a specialist to assist you with your installation.

-Rachel
 

21WhiteRubi

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Installed mine today. I have the factory rear LED package. Getting the Left Turn Signal Out code. Sadly I only opted for a Tazer Lite. Looks like I will need to bump up to the mini at least to correct the issue. Everything seems to be working properly though. Turn signals, brake lights, running lights, and reverse lights all confirmed to be working properly. Is this everyone else's experience? Just the light out code? Filled out the google form as well.
 

samw5

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So far that seems to be it. Tazer did fix the issue but still a pain to go thru the process.
There is an option in JSCAN to disable the errors but I did not try it (despite having the license)...
 

21WhiteRubi

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Can confirm that the course of action JP suggested with the Taser does work. Yesterday, I cleared the BCM DTCs (for turn signal out). Then went and changed LED Tails from "Yes" to "No", then back to "Yes". Did a full reboot, and then two full sleep cycles. Cycled both signals for about 30 seconds each. No issues moving forward.

Mine fit pretty well, but I did really lean on them when snugging down the screws at the tailgate.
 

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I have had my fill of Oracle. First bought reverse lights with plug and play harness and wires were to short. Had to modify to work. Then ordered flush mounted taillights when first announced and waited 4 months with them having my money. Installed lights and light out and reverse light issues. Paid another $150 for JScan, cables, and dongle. Still have random errors if I have to stop in traffic with brakes on for a longer time. Signed up about 2 months ago for the supposed fix coming and crickets. Totally unacceptable and would advise others to stay away. Tired of reading it’s the Jeeps electrical and Covid issues. Putting blame on lack of testing and lame cheap led components. Look elsewhere consumers.
I was seriously considering the flush mount tail lights and backup lights but after combing through literally DOZENS of unsatisfied customers for issues with both products, I will steer clear of anything Oracle offers. This is completely unacceptable for this company. Looks like complete garbage. Thanks for your tip to stay away.
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