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Anyone ever successfully told Sirius to f--- off?

Sweetums

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I bought my truck used and it still had the Sirius trial going. I tried it for a bit, but never really had a use for it; there's nothing it does my phone doesn't do better. When it expired I started getting the sales calls (thanks, Jeep, for giving them my contact details); I finally convinced them to take me off their call list in accordance with federal law. So the mail started arriving like snowflakes in a blizzard, but that's easy enough to ignore with the other junkmail.

If you don't respond to this tactic, you starting getting junk mail with a generic return address and no company logo - but it's still bulk rate presorted on the postmark, so it goes straight in the bin without being opened.

That brings me to today; I get in the truck for a short trip, so I don't plug in my phone. I get a message on screen immediately that my Sirius has been reactivated for another trial with an "Okay" or "Make Call" button, presumably to call and reactivate the paid service. Hit "Okay" and move on -- but wait, now another nagging window pops up telling me how important it is to call and activate for this super-duper ultra-special because-I've-been-a-good-boy-all-year-offer.

I admittedly have a very low tolerance for advertising in general, but this is too much. I didn't sign up for Sirius to use my screen in my truck to serve me their ads. I signed no EULA or purchase agreement with that language, thanks to buying my truck used from a GM dealer. So, has anyone managed to get Sirius to go play hide and go f*ck themselves for good? Teach me your ways.
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MPMB

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Check your inbox.
Sirius and mortgage-related vultures. That s**t is 90%-95% of our mail.

Like Elon said. GFY.

Related - we get door knockers for solar and bug companies. They never introduce themselves, and don't identify what company they're with.

A bug guy came up to me while I was working in the garage this weekend and started to bend my ear. I shoot "what do you do?" a couple times before he realizes that someone is talking to him during his opening monologue. "Oh, we do bug and pest service. Are you - "

I cut him off.

"Do you have a permit?"
"A what"
"You need a permit to solicit in the city."
"A permit?"
"Yes, this city requires a permit to solicit."

Walks off without a word. Drives around the neighborhood.
 

Jefe1018

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Yeah they’ve been hounding my unconnect for the last week or two, a “call to activate” message. It reminds me of Norton Antivirus back in the day of Windows XP, if you didn’t renew, it became the virus.
 
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HooliganActual

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2020 Gladiator here. Have no use for Sirius and have never even turned it on/opened the app/whatever you do since the day I bought the JTR. Right after the original subscription ended and the flurry of extension emails and such started coming, I unsubscribed from them. Haven't heard a peep from them since. I've not had any pop ups on the Uconnect and sure hope that doesn't start for me now.
 

Undecided

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I've only gotten 2 free "re-activations" over my 3 years and it never came back from the first pop up. So it's odd you are seeing it more than once.

For calls, you did it right to get off their call list. Also make sure your number is added to the national Do Not Call List.

For emails, mine does a 99.9% job of kicking them to spam, you can try blocking them too. If they are not going to spam, take the extra click to report it or move it to the spam/junk folder. This helps their AI learn to move future ones.

For mail - it is kind of counter intuitive but I have had luck by going into my account, registering if you haven't, and then changing all of the contact information.

For example, your name is now Spam Junk and you live at 111 No Street Drive, Imagine City and then put in a real zip code and accept whatever "valid" address they give you. Make sure it's not a valid looking address. For example the one I put in accepted it with no street numbers. If that isn't working, put their own HQ address in.

I am sure if they investigate they can see the old address, but it will cause all of the automated mail to get sent to a bad address and just return to them.
 

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Sweetums

Sweetums

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I've only gotten 2 free "re-activations" over my 3 years and it never came back from the first pop up. So it's odd you are seeing it more than once.

For calls, you did it right to get off their call list. Also make sure your number is added to the national Do Not Call List.

For emails, mine does a 99.9% job of kicking them to spam, you can try blocking them too. If they are not going to spam, take the extra click to report it or move it to the spam/junk folder. This helps their AI learn to move future ones.

For mail - it is kind of counter intuitive but I have had luck by going into my account, registering if you haven't, and then changing all of the contact information.

For example, your name is now Spam Junk and you live at 111 No Street Drive, Imagine City and then put in a real zip code and accept whatever "valid" address they give you. Make sure it's not a valid looking address. For example the one I put in accepted it with no street numbers. If that isn't working, put their own HQ address in.

I am sure if they investigate they can see the old address, but it will cause all of the automated mail to get sent to a bad address and just return to them.
I'm on the Do Not Call list, but Sirius thinks that if you own a vehicle with a Sirius-enabled headunit, that constitutes a "prior business relationship" that overrides the Do Not Call list.

I can easily filter out the junk mail and I long since sorted their emails to go straight to the trash. My issue is the pop-up ads on my truck's screen. I tried searching and this is a common complaint, there are hundreds of threads across all Stellantis brands, as well as a Infiniti and a few others with the same complaint about Sirius pop up ads on the infotainment screen.

One thing I did learn is that I can replace the default Sirus XM source on the radio screen by opening the "Select Source" and long-pressing one of those options, then dragging it onto the Sirius XM button to replace it.
 

punk'n

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No idea if this is possible or will even work. But, is there a separate Sirius antenna that can be disconnected that will stop their message?
 

Erievon

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I honestly don't know how I did it. The 20 JT had a one year free trial, and I had six months credit on the vehicle I traded in on it, which I convinced Sirius to add to the end of the 1 year trial, so I was a bit sketchy on what day it was supposed to end. One day, the service in my truck just turned off. No auto renewal, no calls, no screen messages, nothing. I took it as a get out of jail free card. The only possible thing I can think of is my wife bought her JL a year after my JT, and the dealer added her to my account, so maybe they thought the JL replaced the JT (same dealer and account and all). She likes the Sirius and has retained it, so maybe they thought they have me already and didn't bother me. <shrug>

But...now I'm on another trial in the 23, we'll see what happens.
 

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Yeah I get more than $6/mo worth of utility out of it. No one should pay book rate

Anyway there is an antenna you can unplug, but it’s a bit of an ordeal to get to the plug (I relocated mine after a camper install)
 
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Sweetums

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Yeah I get more than $6/mo worth of utility out of it. No one should pay book rate

Anyway there is an antenna you can unplug, but it’s a bit of an ordeal to get to the plug (I relocated mine after a camper install)
Is that antenna used for anything else and does unplugging it cause any problems? If you could post where you found it and how to disconnect it, I'd love to see the instructions.
 

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There is two different services. Sirius XM for the radio channel stuff and Sirius Guardian for the remote app and the emergency SOS service call button on the overhead. So you may be getting double whammied for both.

All I can say is give it a few months and the on screen prompt stuff should settle down either completely or once in a blue moon you may get a pop up message.
 
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Sweetums

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I don't need either, I have a Garmin inReach for satellite rescue services that comes with insurance to pay for SAR costs and even helicopter rescue or medivac. I'm fine disconnecting the Sirius antenna entirely if it won't cause other problems.
 
 







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