ptenereillo
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I have a 2021 Gladiator EcoDiesel that experienced the high pressure fuel pump (HPFP) failure.
Only saw (and sadly still "see") the issue going over the Interstate 8 grade from San Diego out to Glamis etc. (which is why I have a Jeep).
Check engine light, service electronic throttle control warning, vehicle immediately slowed from freeway speed (70MPH speed limit) down to a max of ~45MPH. I limped home by pulling over, restarting, driving for 5 minutes, happens again, repeat, until I got off the grade.
It was in the AutoNation Carlsbad Jeep Service for 22 days, and they said it was fixed.
Jeep wanted me to sign a release in exchange for $3000, so I decided I had better test it. Up the grade, and guess what - check engine light, service electronic throttle control, vehicle immediately slowed down. Exact same symptoms I saw before the HPFP "fix".
Brought it back to the shop (for another 13 days now and counting), and now both AutoNation Jeep Carlsbad Service and Jeep Customer Service are telling me that it's a different issue that is NOT covered under warranty! Turbo temp gets too high because of oil temp. They say they are "unable to reproduce the issue" even though the have the ODB codes (of course they are not, I've only seen it on that grade but it is infinitely reproducible - we live by the beach where there are no big hills), but the service manager (Todd) says he's seen it with multiple Gladiators at his previous Jeep dealership in San Diego.
"Todd's" recommended fix is that I install an aftermarket oil cooler. And Jeep Customer Service passed on that recommendation! I've owned a lot of new cars in my life - never heard of a manufacturer saying that an aftermarket part is required to drive a vehicle on a regular Interstate without throwing a check engine light and emergency stopping!
The Gladiator has 37s (Mopar lift and wheels and shocks, all from the same dealer where I bought the vehicle new).
I'm not towing anything, no excessive speed.
In the past I've driven the vehicle to Mammoth and many other places with much longer steeper grades than Interstate 8. (but all of those places are hours away). I'm quite sure the issue will surface on any of those grades. So I guess I can't drive it to Mammoth this year, or go to Glamis, or do much other than putter around town until this is fixed.
Questions:
- I did a forum search but did not find anything - have others experienced this turbo overheating issue? If so did you install another cooler?
- Wouldn't installing an aftermarket cooler itself void the cooling system warranty?
- I need it either fixed or for Jeep to buy it back. Time to get a lemon law lawyer? Or is there some other way to escalate this?
Very disappointed and shocked.
Thank you,
Pete
Only saw (and sadly still "see") the issue going over the Interstate 8 grade from San Diego out to Glamis etc. (which is why I have a Jeep).
Check engine light, service electronic throttle control warning, vehicle immediately slowed from freeway speed (70MPH speed limit) down to a max of ~45MPH. I limped home by pulling over, restarting, driving for 5 minutes, happens again, repeat, until I got off the grade.
It was in the AutoNation Carlsbad Jeep Service for 22 days, and they said it was fixed.
Jeep wanted me to sign a release in exchange for $3000, so I decided I had better test it. Up the grade, and guess what - check engine light, service electronic throttle control, vehicle immediately slowed down. Exact same symptoms I saw before the HPFP "fix".
Brought it back to the shop (for another 13 days now and counting), and now both AutoNation Jeep Carlsbad Service and Jeep Customer Service are telling me that it's a different issue that is NOT covered under warranty! Turbo temp gets too high because of oil temp. They say they are "unable to reproduce the issue" even though the have the ODB codes (of course they are not, I've only seen it on that grade but it is infinitely reproducible - we live by the beach where there are no big hills), but the service manager (Todd) says he's seen it with multiple Gladiators at his previous Jeep dealership in San Diego.
"Todd's" recommended fix is that I install an aftermarket oil cooler. And Jeep Customer Service passed on that recommendation! I've owned a lot of new cars in my life - never heard of a manufacturer saying that an aftermarket part is required to drive a vehicle on a regular Interstate without throwing a check engine light and emergency stopping!
The Gladiator has 37s (Mopar lift and wheels and shocks, all from the same dealer where I bought the vehicle new).
I'm not towing anything, no excessive speed.
In the past I've driven the vehicle to Mammoth and many other places with much longer steeper grades than Interstate 8. (but all of those places are hours away). I'm quite sure the issue will surface on any of those grades. So I guess I can't drive it to Mammoth this year, or go to Glamis, or do much other than putter around town until this is fixed.
Questions:
- I did a forum search but did not find anything - have others experienced this turbo overheating issue? If so did you install another cooler?
- Wouldn't installing an aftermarket cooler itself void the cooling system warranty?
- I need it either fixed or for Jeep to buy it back. Time to get a lemon law lawyer? Or is there some other way to escalate this?
Very disappointed and shocked.
Thank you,
Pete
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