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Gladiator Diesel Bottoming Out Poll - Let’s get some numbers here.

If your Gladiator bottoms out on pothole/bumps, what model do you have?


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PackMule

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Jeep cares is NOT currently working on this issue!!!!! They have CLOSED the case as there was no simple fix and the Mopar lift was considered a performance modification. It has been "rumored " about a service bulletin but nothing and no time frames have been released.

Additionally most lifts are on back order, or they have not developed the springs for the diesel yet.

Yes I am pissed....I love my JTRD .... but I am starting to hate slowing down to 5mph every time I cross railroad tracks or speed bumps.
I am still in contact with Kate from @JeepCares, as of today, and are opening a case when I go in for an appt. with my dealer. So they are still trying to work the issue within their process constraints.
Correct, we do not have a confirmation of a TSB, but I'm still hopeful they will address it.
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am1978

am1978

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I am still in contact with Kate from @JeepCares, as of today, and are opening a case when I go in for an appt. with my dealer. So they are still trying to work the issue within their process constraints.
Correct, we do not have a confirmation of a TSB, but I'm still hopeful they will address it.
Today, for my appointment, we couldn’t find any road conditions to replicate it, but they did document it in the service record, stating the issue and researching a TSB. I know, that means very little, but it got documented. @JeepCares should follow up. We have about 100 with the issue.
 

PackMule

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My thoughts EXACTLY!
The Rubicon out of the box IS a lifted super off roader AS IS!
I'm NOT lifting it! NO WAY. That would NOT be the vehicle I purchased.
What about the warranty?
And if somehow FCA goes with installing a lift kit what about the reduced MPG - this is REAL problem. The more air under the chassis the more drag.
What about getting in and out of this thing with a lift? Will FCA pay for power steps too?!
This is unacceptable and ridiculous!
( IMO the Toyota is crap - 99% STILL have rear drum brakes )
A good point here...
If an individual was planning on running 37's, and thus lifting the JT anyway, this is a non-issue. Just lift the thing and your done with it.

Its really an issue for those running stock tires or 35's, and don't want to lift it for various valid reasons... towing, bed accessibility, etc.

And yes, COVID supply chains are exacerbating this with respect to after market parts availability.

If no TSB comes out in the next month or so, I'll probably do the Rock Crawler 1.5" Diesel Specific front leveling springs (possibly available in February), paired with Falcon adjustable shocks 0-1.5" lift...either 3.1 or 3.3's. (they are making JT diesel specific versions, but I'm getting conflicting info on their availability). Put in spacers in the back to maintain the rake I want. Maybe throw in a hydraulic jounce in the front as well for a Mojave-ish performance!

As I said, I'll give FCA about another month, but then I'll start pulling the trigger on this... cause I've had this JTRD for a year now, and want it running top notch for next summer.
 

james2021dieselglad

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A good point here...
If an individual was planning on running 37's, and thus lifting the JT anyway, this is a non-issue. Just lift the thing and your done with it.

Its really an issue for those running stock tires or 35's, and don't want to lift it for various valid reasons... towing, bed accessibility, etc.

And yes, COVID supply chains are exacerbating this with respect to after market parts availability.

If no TSB comes out in the next month or so, I'll probably do the Rock Crawler 1.5" Diesel Specific front leveling springs (possibly available in February), paired with Falcon adjustable shocks 0-1.5" lift...either 3.1 or 3.3's. (they are making JT diesel specific versions, but I'm getting conflicting info on their availability). Put in spacers in the back to maintain the rake I want. Maybe throw in a hydraulic jounce in the front as well for a Mojave-ish performance!

As I said, I'll give FCA about another month, but then I'll start pulling the trigger on this... cause I've had this JTRD for a year now, and want it running top notch for next summer.
I do not care if the mopar lift is considered a performance upgrade. A fix is a fix. Sometimes you need to pay for your mistakes @JeepCares. This is one of the times. So your out some lift kit costs on current vehicles. Those who haven't been sold, put them on and add that price onto the vehicle to recoup some of the loss.

I am having an issue with a factory stock vehicle that makes it almost undrivable. This is NOT acceptable. I did NOT agree to this manufacturers defect when I purchased the vehicle. No papers were given to me at signing stating this defect was there and that I was made aware of it. I did not agree to live with it. It was given to me without my knowledge and thus, breaks the law if jeep is refusing to fix a defect such as this.

I'm going to every diesel gladiator video on youtube, every facebook gladiator group, and anywhere else the gladiator diesel community is to let this issue be not only known, but persuade any future purchases from being made if this manufacturer defect is not given a fix and right quick.

It is wrong that jeep is not issuing a remedy. I normally hate the spotlit and keep to myself in my own life. However, this issue, will be known if jeep is just not going to address this issue. Maybe if it starts to hurt their sales then they will listen. Who knows, maybe the Media will listen too.

I hope for jeeps sake you guys are wrong and @JeepCares is indeed working diligently on fixing this for us. I did not spend almost $60,000 on a vehicle meant for offroad in STOCK FORM, to not be able to go over a bump without bottoming out at 7-10 MPH.
 
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bentrod

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I do not care if the mopar lift is considered a performance upgrade. A fix is a fix. Sometimes you need to pay for your mistakes @JeepCares. This is one of the times. So your out some lift kit costs on current vehicles. Those who haven't been sold, put them on and add that price onto the vehicle to recoup some of the loss.

I am having an issue with a factory stock vehicle that makes it almost undrivable. This is NOT acceptable. I did NOT agree to this manufacturers defect when I purchased the vehicle. No papers were given to me at signing stating this defect was there and that I was made aware of it. I did not agree to live with it. It was given to me without my knowledge and thus, breaks the law if jeep is refusing to fix a defect such as this.

I'm going to every diesel gladiator video on youtube, every facebook gladiator group, and anywhere else the gladiator diesel community is to let this issue be not only known, but persuade any future purchases from being made if this manufacturer defect is not given a fix and right quick.

It is wrong that jeep is not issuing a remedy. I normally hate the spotlit and keep to myself in my own life. However, this issue, will be known if jeep is just not going to address this issue. Maybe if it starts to hurt their sales then they will listen. Who knows, maybe the Media will listen too.

I hope for jeeps sake you guys are wrong and @JeepCares is indeed working diligently on fixing this for us. I did not spend almost $60,000 on a vehicle meant for offroad in STOCK FORM, to not be able to go over a bump without bottoming out at 7-10 MPH.
Excellent post and agree 100%
Some form of either the repair or cut a check to compensate for individuals going rogue with lifts to BaindAid a dangerous defect.
 

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WXman

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94 out of 109 people who have voted say their truck bottoms out at low speed when they hit a speed bump.

I continue to say we need to figure what the other 15 of us have that you guys don't that allows our trucks to drive perfectly fine. It's either the coils, or the shocks, or both that are different.

Everybody needs to post their front suspension coil part numbers and shock part numbers, and the OP needs to start a running list on page 1 so we can track this down and isolate the issue.
 
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am1978

am1978

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94 out of 109 people who have voted say their truck bottoms out at low speed when they hit a speed bump.

I continue to say we need to figure what the other 15 of us have that you guys don't that allows our trucks to drive perfectly fine. It's either the coils, or the shocks, or both that are different.

Everybody needs to post their front suspension coil part numbers and shock part numbers, and the OP needs to start a running list on page 1 so we can track this down and isolate the issue.
I’ll start a new poll page for the spring part numbers. This poll here is maxed out for options.
 
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WXman

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I start a new poll page for the spring part numbers. This poll here is maxed out for options.
Ok post up a link once you've created the thread. I'll check my coils and shocks later today and add to that one, but I know my front coils are 377s.
 
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am1978

am1978

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Ericshere03

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Here is a little data point for you guys… my Ecodiesel Gladiator has 2-5/8” of Uptravel, and my wife’s JL has 4-1/8 Uptravel. Both stock.

That only tells part of the story, but important we start with less Uptravel and I am sure the rate is insufficient as well, while my jeep feels floaty and “giggly” my wife’s JL is more taught and “sporty” I prefer driving hers. I’m sure weight and shocks play a part but I am willing to guess are springs are too short at static ride height and too soft …
 

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Here is a little data point for you guys… my Ecodiesel Gladiator has 2-5/8” of Uptravel, and my wife’s JL has 4-1/8 Uptravel. Both stock.

That only tells part of the story, but important we start with less Uptravel and I am sure the rate is insufficient as well, while my jeep feels floaty and “giggly” my wife’s JL is more taught and “sporty” I prefer driving hers. I’m sure weight and shocks play a part but I am willing to guess are springs are too short at static ride height and too soft …
That's says a lot. Curious how much up travel gas rubicon gladiators have?
 

PackMule

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That's says a lot. Curious how much up travel gas rubicon gladiators have?
I was at the dealer with mine on this issue, and I looked at a gas Rubicon gladiator, and while I didn't have a tape measure with me, it had at least 1"+ or more up travel.

I was in to the dealer because JeepCares said I needed to have the dealer look at the issue for them to keep going with an open case. A couple of issues for you all to keep in mind as you deal with your dealers:

1) To duplicate the issue with a service tech, I had to do ~15mph over a speed bump in an apt. complex near the dealer. The tech said "well that seems about "normal" for 15mph. I said, yeah, for a Prius. So I had an issue convincing the Tech that this was not right for a Jeep Rubicon.
2) The Tech then attached to the report a listing he pulled up on line with Jeep stating that the 33" Wildpeak ATs that are stock are "soft", so since I had 34" Cooper ATZ XLTs on there, the issue 'might' be because the Coopers don't absorb as much of the shock.
3) Since they were in essence hinting it might be the tires, they wanted to charge me for the diagnosis. Now... granted it was a new Service Agent, and once I escalated it to the Service Manager, they wrote it off to "Warrantee Service".

But If any of you have added any new tires, ... FCA might want to blame the tires. There already is an on-line writeup for this they are referring to.
 
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am1978

am1978

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I was at the dealer with mine on this issue, and I looked at a gas Rubicon gladiator, and while I didn't have a tape measure with me, it had at least 1"+ or more up travel.

I was in to the dealer because JeepCares said I needed to have the dealer look at the issue for them to keep going with an open case. A couple of issues for you all to keep in mind as you deal with your dealers:

1) To duplicate the issue with a service tech, I had to do ~15mph over a speed bump in an apt. complex near the dealer. The tech said "well that seems about "normal" for 15mph. I said, yeah, for a Prius. So I had an issue convincing the Tech that this was not right for a Jeep Rubicon.
2) The Tech then attached to the report a listing he pulled up on line with Jeep stating that the 33" Wildpeak ATs that are stock are "soft", so since I had 34" Cooper ATZ XLTs on there, the issue 'might' be because the Coopers don't absorb as much of the shock.
3) Since they were in essence hinting it might be the tires, they wanted to charge me for the diagnosis. Now... granted it was a new Service Agent, and once I escalated it to the Service Manager, they wrote it off to "Warrantee Service".

But If any of you have added any new tires, ... FCA might want to blame the tires. There already is an on-line writeup for this they are referring to.
I’m still running stock on my rubicon. It happens on the “soft” 33 Wildpeaks. Where is that write-up you are referring to?
 
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If Falkens are "soft" with the cinder block sidewalls those have, I'd hate to see what they call the stock tires on a Sport EcoDiesel.
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