Bent Frame - 2021 Gladiator Mojave

[FullDraw_Overland]

Well.. I wonder if I'm the first Mojave to have a bent frame in the U.S.
Yup, my 2021 Jeep Gladiator Mojave's frame is bent.
The best part is the Service Dept. manager's reason for denying a warranty claim at San Diego Chrysler Dodge Jeep Ram. Currently working on a YouTube video about it, but basically my hitch receiver is scratched, therefore that voids warranty... Truly bummed because the Mojave's selling point is that reinforced frame.

I'll update and upload photos soon.

Anyone out there dealt with similar?

Sponsored

 

[IanNubbit]

The best part is the Service Dept. manager's reason for denying a warranty claim at San Diego Chrysler Dodge Jeep Ram. Currently working on a YouTube video about it, but basically my hitch receiver is scratched, therefore that voids warranty...

Yeah that Dosent void warranty, in the slightest.

 

[foo.c]

Why would bending a frame be a warranty claim?

 

[TwelveGaugeSage]

Most importantly, what were you doing to bend it? I don't have a Mojave, but I would prefer to avoid doing whatever that was.

 

[sharpsicle]

Why would bending a frame be a warranty claim?

I agree with this. Is there some way you're convinced the frame bent due to a defect rather than abuse?

I hate to say it, but most situations like this where the owner comes complaining, they're usually leaving out the key piece of information, like what they were doing when they bent it.

 

[Sparty]

I agree with this. Is there some way you're convinced the frame bent due to a defect rather than abuse?

I hate to say it, but most situations like this where the owner comes complaining, they're usually leaving out the key piece of information, like what they were doing when they bent it.

Especially ones with 1 post. I always start to get a whiff of troll in these situations

 

[Gvsukids]

Then there's this, https://www.jeepgladiatorforum.com/...ng-out-pretty-impressive-no-bent-frame.33346/

 

[MikeInMo]

So will this thread reach 100 pages?

 

[Mac]

Wow and on a Mojave!! Just imagine if it had been another model, frame probably would have broken into multiple pieces.

 

[869 KPH]

So will this thread reach 100 pages?

 

[RavensEyeOffroad]

I mean does the dealer really expect the hitch to never drag on anything? lol

eta: I dont see anything on OP's instagram that would make me think he abused it. Seems very overland-y.

 

[FullDraw_Overland]

Why would bending a frame be a warranty claim?

The bend is not major. Unless I point it out, people don’t really notice it. The reason I believe it should be is simple, I didn’t do what everyone thinks. Fire roads, dirt trails and beach runs are about where I go. No rock teetering, rock crawling or jumping has been done. It is my daily driver and.. I’m fully aware its still just a midsize truck. There’s no undercarriage damage and the only difference from before was a hitch mounted tire carrier. All this was voiced to the my service director, which he agrees. This decision was made by his boss. Even though the bend is opposite to what he is blaming (hitch receiver scratches), he is denying the claim. Also, he stated the body shop denied the claim, not him. Which was the cherry on top. Anyways, I know there’s going to be people talking and expressing their opinions, but I know my kind of driving and I do not believe that was the reason why the frame bent.

Currently waiting for the service director to talk to his boss about it.. will update when I hear back.

 

[Deleted member 22728]

The frame on mine bent terribly when the payment came due. No, seriously, it was after I barely dropped it off the lift.

 

[foo.c]

The bend is not major. Unless I point it out, people don’t really notice it. The reason I believe it should be is simple, I didn’t do what everyone thinks. Fire roads, dirt trails and beach runs are about where I go. No rock teetering, rock crawling or jumping has been done. It is my daily driver and.. I’m fully aware its still just a midsize truck. There’s no undercarriage damage and the only difference from before was a hitch mounted tire carrier. All this was voiced to the my service director, which he agrees. This decision was made by his boss. Even though the bend is opposite to what he is blaming (hitch receiver scratches), he is denying the claim. Also, he stated the body shop denied the claim, not him. Which was the cherry on top. Anyways, I know there’s going to be people talking and expressing their opinions, but I know my kind of driving and I do not believe that was the reason why the frame bent.

Currently waiting for the service director to talk to his boss about it.. will update when I hear back.

Something must have happened out of the ordinary.

I don't understand the significance of the scratches on the receiver. Is just the receiver bent? I think we need pics.

 

[Mac]

May want to provide a little more info.. like where it is actually bent

Sponsored