CP4 Fuel Pump EcoDiesel Recall

[Wolf Island Diver]

I have a 2023 Gladiator Rubicon diesel and have contacted the dealer and am scheduled to have my fuel pump replaced under recall on November 13 (if the parts come in during the strike). I have 11,000+ miles on it so far with no problems.
My dealership is crap and when I asked did the drain the water from the fuel system or check it during my initial 5K service and 10K service they said that "they don't check for water in the fuel system, if the water in fuel light comes on just bring it in immediately for service". That's hard to believe, seeing as how the manual says to drain it at 10K (I think).
So, my question is, will they replace the filter when they replace the pump? Does anyone know? I guess the people that had theirs go out definitely had the fuel filter replaced by jeep but I am wondering what will happen when a person just goes in with a running vehicle to have the fuel pump replaced? If they DO replace the filter that will save me buying one and apparently paying them $400 or something like that. I've read here that most dealers charge $150 just to drain the water from the filter. So I'm hoping that I will benefit from the recall a little by getting a free filter/service. Anyone know what will happen?

The fuel filter changing and fuel/water separator draining are not part of the recall or Jeep wave. They’re both part of the maintenance schedule in the owners manual supplement. My first dealer (I’m my second and a half) didn’t do this service even though I asked them to (assuming I’d pay). I raised hell with Jeep and got it done for free at dealer 2. But it’s not free. You should definitely have these done. I’m going to have them do it when they replace my pump, but along with an oil change I’ll have to pay for it.

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[ShadowsPapa]

I have a 2023 Gladiator Rubicon diesel and have contacted the dealer and am scheduled to have my fuel pump replaced under recall on November 13 (if the parts come in during the strike). I have 11,000+ miles on it so far with no problems.
My dealership is crap and when I asked did the drain the water from the fuel system or check it during my initial 5K service and 10K service they said that "they don't check for water in the fuel system, if the water in fuel light comes on just bring it in immediately for service". That's hard to believe, seeing as how the manual says to drain it at 10K (I think).
So, my question is, will they replace the filter when they replace the pump? Does anyone know? I guess the people that had theirs go out definitely had the fuel filter replaced by jeep but I am wondering what will happen when a person just goes in with a running vehicle to have the fuel pump replaced? If they DO replace the filter that will save me buying one and apparently paying them $400 or something like that. I've read here that most dealers charge $150 just to drain the water from the filter. So I'm hoping that I will benefit from the recall a little by getting a free filter/service. Anyone know what will happen?

It's going to depend on what the TSB or recall papers to the dealership say. If it doesn't specify filter, or if it's not on the FCA methods documents that they follow for certain things, it likely won't be replaced.

It reminds me of the steering gear fiasco. The original TSB outlined to replace the steering gear. The pitman nut is supposed to be a one-time use nut. Yet shops were using it over again resulting in later issues for some people. 2 or 3 TSB revisions later - they specifically listed that nut as a part necessary for the steering gear replacement.
I'd bet it's in the procedure document for replacing steering gear - one-time use nut, replace it, but if they don't pay attention..........

So if it doesn't say specifically in the documents to replace the filter - I'd not count on it, I'd ask or find the documents for this recall - and even go so far as to find the documentation on a NORMAL fuel pump replacement and see if changing the filter is supposed to be part of changing the fuel pump. If it's not there, don't count on it. People today have no ability for critical thinking and if they aren't told what to do or think, they don't.........

 

[SIO2GA]

It's going to depend on what the TSB or recall papers to the dealership say. If it doesn't specify filter, or if it's not on the FCA methods documents that they follow for certain things, it likely won't be replaced.

It reminds me of the steering gear fiasco. The original TSB outlined to replace the steering gear. The pitman nut is supposed to be a one-time use nut. Yet shops were using it over again resulting in later issues for some people. 2 or 3 TSB revisions later - they specifically listed that nut as a part necessary for the steering gear replacement.
I'd bet it's in the procedure document for replacing steering gear - one-time use nut, replace it, but if they don't pay attention..........

So if it doesn't say specifically in the documents to replace the filter - I'd not count on it, I'd ask or find the documents for this recall - and even go so far as to find the documentation on a NORMAL fuel pump replacement and see if changing the filter is supposed to be part of changing the fuel pump. If it's not there, don't count on it. People today have no ability for critical thinking and if they aren't told what to do or think, they don't.........

I do know that the recall says that they will replace "any other necessary items" in addition to the fuel pump - that's because when the pump goes out it fills the filter, fuel lines and injectors with metal. Another thing is that "before ordering parts the system should be inspected". I probably shot myself in the foot on this because I asked the service person to just order the pump and schedule the replacement because one thing is for sure and that is that the pump - one way or another - has to be replaced. If I had of played along they would have had to "inspect the system" which likely would have been taking the filter out and cutting it open or or otherwise checking it and that would have gotten me a free filter.
When I go to have it replaced I'll ask to have the system inspected and maybe that will do the trick? I really don't like working on cars and have not done so in 20 years, but draining the water and priming the fuel system seems pretty easy and I'll do that myself if they don't take care of it when they are working on it. I had initially assumed that Jeep Wave basically took care of things for the first few years but I see now that it doesn't. Owning a diesel will be a lot different for me than the gas vehicles that I've always had. I sure like the power my diesel truck has .......... and at low RPM at that!

 

[MOPAR Boy]

Does anyone know what the ‘book time’ says is allocated for labor time to remove and replace the HPF pump, assuming it did not fail and cause all sorts of damage?

 

[ShadowsPapa]

I sure like the power my diesel truck has .......... and at low RPM at that!

Don't know that anyone can argue that.

Wave is far from "Toyotacare" or whatever it's called.
And any "service bay" services, like oil changes, aren't even like what I did in the 70s and 80s where we checked ALL fluid levels, added any fluid needed (included in the cost of the service) and even washed the windshield and vacuumed the interiors. Miss a step and the boss came after you. Miss something and the customer find out and tell the boss - it's even worse.
But Neil was all about customers and service. I've only worked in two such shops. The others, get 'em in, get 'em out, collect the money - next! You did nothing beyond what was "necessary" to get it on the road again. That's the one I walked out of one evening without a word. Quietly went out and got my truck, loaded up my tools while the other guys watched, and drove away.

 

[SIO2GA]

You hit the nail on the head when you mentiond "ToyotaCare". I started out buying new jeeps every few years for ten years, then switched to buying new Toyota Tacoma's (TRD PRO) every few years for fifteen years. I have switched back to buying Jeep now, after being really tired and let down with the 2019 Tacoma TRD PRO that had a transmission that was always in too high of a gear and an engine that didn't make peak power until 5,800 rpm. I decided to get a Diesel Gladiator while such a thing could still be bought! I find the Gladiator to be nicer in every way than my TRD PRO.
I just assumed that Jeep Wave was similar to Toyota Care, or that if I needed something done that the dealership would let me know. I'll be glad when I get the fuel pump recall done and over with as I have a big trip out to the California desert before too long.

 

[Rusty PW]

Does anyone know what the ‘book time’ says is allocated for labor time to remove and replace the HPF pump, assuming it did not fail and cause all sorts of damage?

1.5 hrs for pump replacement and 6.6 hrs for the whole fuel system replacement.

 

[Rusty PW]

I have a 2023 Gladiator Rubicon diesel and have contacted the dealer and am scheduled to have my fuel pump replaced under recall on November 13 (if the parts come in during the strike). I have 11,000+ miles on it so far with no problems.
My dealership is crap and when I asked did the drain the water from the fuel system or check it during my initial 5K service and 10K service they said that "they don't check for water in the fuel system, if the water in fuel light comes on just bring it in immediately for service". That's hard to believe, seeing as how the manual says to drain it at 10K (I think).
So, my question is, will they replace the filter when they replace the pump? Does anyone know? I guess the people that had theirs go out definitely had the fuel filter replaced by jeep but I am wondering what will happen when a person just goes in with a running vehicle to have the fuel pump replaced? If they DO replace the filter that will save me buying one and apparently paying them $400 or something like that. I've read here that most dealers charge $150 just to drain the water from the filter. So I'm hoping that I will benefit from the recall a little by getting a free filter/service. Anyone know what will happen?

If you have no symptoms, and the system isn't "contaminated" . you get a pump replacement. If the system is "contaminated". You get everything.

 

[MOPAR Boy]

1.5 hrs for pump replacement and 6.6 hrs for the whole fuel system replacement.

OK, and Thanks very much for your quick reply, Rusty!

 

[SIO2GA]

If you have no symptoms, and the system isn't "contaminated" . you get a pump replacement. If the system is "contaminated". You get everything.

Well, part of my question is that for them to determine if it is contaminated will that involve looking at the oil filter? Is so, that gets the water drained for me free. I'm also wondering if they will pull the filter to look for metal, or if they'll have a different method? If they pull the filter, if they cut it open then that means a free filter as well. I was just hoping to hear from someone that had their pump replaced under the recall where their vehicle was still running. It'd be good to know what all they did in the course of just doing the pump replacement.

 

[ShadowsPapa]

And since you want to nit-pick, if you're loosing fuel during an oil change you have bigger issues....

My gut tells me he was saying he checks for water at each oil change and when he opens the valve, the first thing out is usually fuel.
So he loses 4 cc of diesel fuel with each oil change because he checks for water at that time (and likely other times as well, like I did with my tractors)

 

[Wolf Island Diver]

Well, part of my question is that for them to determine if it is contaminated will that involve looking at the oil filter? Is so, that gets the water drained for me free. I'm also wondering if they will pull the filter to look for metal, or if they'll have a different method? If they pull the filter, if they cut it open then that means a free filter as well. I was just hoping to hear from someone that had their pump replaced under the recall where their vehicle was still running. It'd be good to know what all they did in the course of just doing the pump replacement.

If you drive into the dealership, you get the pump. If you’re towed in, they do the existing diagnostics then you maybe get everything. I don’t know if this implies that the engineers believe that a pump that has begun shedding material will immediately cause symptoms or Stellantis doesn’t care. Like you I’m concerned that there could be contamination in the fuel system from the existing pump that hasn’t reached some critical mass but it’s just supposition that this situation can happen. Maybe they only fail fast and hard. I plan on having my dealer go ahead and replace filters even if it’s on my dime. I’m hoping the tech can look at the outlet of the pump for signs of metal buildup. If it can fail slowly, it might be obvious that there’s light metal dust on surfaces.

 

[Teqsand]

Please tell me what policies any president can enact without Congress to change fuel prices. About the only thing I know of is to open the strategic reserve to increase supply in times of need, which he did.

Really? Very basic economics.... Fuel is a commodity, and is a competitive business, if your competitor decided to scale back production of thier product what would that do to the price of yours? And I suppose next you'll say he has done nothing to decrease our ability to produce..... more product on the market the lower the price, the less product the higher the price.... ya it's just that simple

 

[ShadowsPapa]

Please tell me what policies any president can enact without Congress to change fuel prices. About the only thing I know of is to open the strategic reserve to increase supply in times of need, which he did.

Ban drilling, close leases, stop pipelines (EPA), a whole slew of things can be done.
I'm talking generically - not any specific president, but any of those things can be done by any leader and have impact on market prices, including changes in EPA regulations which are done at the agency level.
I'm not blaming anyone - just saying the markets react with hair triggers at times so winking wrong can make things change, or a single word implying.

It is what it is - we've survived too many things as a country to have a heart attack over something like this.
I think most diesel owners are more concerned about "will this actually FIX the issue, or is it a band-aid?"

 

[Sweetums]

Really? Very basic economics.... Fuel is a commodity, and is a competitive business, if your competitor decided to scale back production of thier product what would that do to the price of yours? And I suppose next you'll say he has done nothing to decrease our ability to produce..... more product on the market the lower the price, the less product the higher the price.... ya it's just that simple

And what part of that is under the control of the White House?

We are already producing plentry of fuel, last time I checked we export oil.

Most the cost of diesel is taxes, and that's not under the executive branch. The president doesn't set the global market for oil, but the global market sets the cost of a barrel of oil for everyone, including the US.

When the president also controls OPEC, then you might have an argument.

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