Sponsored

Dealer is amazed that I would lift a brand new Gladiator...

WILDHOBO

Well-Known Member
First Name
Dan
Joined
Sep 24, 2021
Threads
74
Messages
11,755
Reaction score
17,892
Location
Colorado
Vehicle(s)
2021 Gladiator Rubicon
Occupation
Network Engineer
Vehicle Showcase
1
If it were not for warranty, I'd just buy used. And skip the depreciation. I expect a new vehicle to have warranty coverage, because I'm paying for it with a new (or even certified pre-owned) vehicle. I've been there done that with modifying vehicles and paying out of pocket. This time, it's nice to just leave it alone, and let them cover it when stuff breaks. As much as I drive, the 36000 mile warranty is gone in less than 2 years anyway. I can wait that long. Nothing wrong with the pay to play mentality. I've done it too. This time, I'm not messing with it. I've already made it a year. One more to go.
Or to put it another way, if I do modify it, I'm going to modify it with stuff with a warranty. I don't want to pay out of pocket for repairs on a new vehicle again, because a big part of the purchase price was the warranty.

It just comes down to the amount of risk one is willing to take.
I’m with you on almost everything. I typically love buying used for those very reasons. But with today’s used prices, 0% financing on a new one actually ends up making more sense, for me anyway. I can’t overpay for a used one with a history with that as an alternative. When used prices go back to normal someday, I’ll change back again.
Sponsored

 

JD101

Well-Known Member
First Name
Jon
Joined
Nov 28, 2021
Threads
6
Messages
151
Reaction score
191
Location
Mi
Vehicle(s)
2021 Gladiator Rubicon , 2021 JLU
Some could, yes, but others prefer to buy them ready to go and put the mods right into the financing. Easier to justify, and some just don't have the time or space or ability...... and buy things ready to go.

We could all cook our own meals, too........ (well, some of us could!) yet we buy convenience foods for twice the price.
I can appreciate this , it's just methodology really . We can debate the reasoning , but all that matters in the end is that you are happy and having fun . Otherwise why even buy a jeep . Yes people are going to make a buck on anything , it is what it is . I choose to build and maintain my own stuff , but I have paid for certain services out of convenience. I guess my only advise is do the research and check around . Plenty of bad info and frivolous nonsense happening to good folks .
 

Geoarch

Well-Known Member
First Name
Steve
Joined
Feb 3, 2022
Threads
26
Messages
1,528
Reaction score
1,431
Location
Albuquerque, NM
Website
swxrflab.net
Vehicle(s)
2024 JTR, Bright White AT; 2022 JTR MT (traded)
Occupation
geoarchaeologist (retired)
20220321_194245.webp
20220321_191452.jpg



First off, my dealer is great. I order most of our work trucks through them. So when my wife and I wanted to replace our 2016 JKU we obviously went with my local dealer. We ordered the Gladiator on Feb 8th, and it came in this Monday, March 21st. I picked it up, and drove home. We took it on a short drive (70 miles) to dinner, got home, pulled it in, put it on the lift and disassembled it for the 3" j venture lift and 37's. When I dropped off the wheels and tires at the dealer the following morning to get mounted, everyone's jaws dropped. From the salesman to the techs, they are amazed I would "risk my factory warranty" to lift a brand new truck. It never ceases to amaze me how some will let the promise of possible warranty, affect how or why they do things.
I think many of us rely on the warranty. There is the Mopar lift that doesn't impinge upon warranty. Is that what you mean?
 
OP
OP
Zachattack50

Zachattack50

Well-Known Member
First Name
Zach
Joined
Mar 11, 2022
Threads
11
Messages
189
Reaction score
194
Location
West Michigan
Vehicle(s)
2022 JT
Occupation
Small business owner
It's really more dealer dependant on if their service dept will cover it. And, what Stilantis rep looks at the damage.
 

Geoarch

Well-Known Member
First Name
Steve
Joined
Feb 3, 2022
Threads
26
Messages
1,528
Reaction score
1,431
Location
Albuquerque, NM
Website
swxrflab.net
Vehicle(s)
2024 JTR, Bright White AT; 2022 JTR MT (traded)
Occupation
geoarchaeologist (retired)
That's hilarious because the dealer I go to for warranty work actually lifts them and puts bigger tires and wheels on them, THEN sells them. Sure, they have plenty of stock Gladiators on the lot but now and then they pull one out of inventory, lift it (and of course add $$) and show it off right out front. Full warranty.
The lift will only affect the parts replaced for the most part. If you bust a spring or shock, it's on you (or the lift supplier)
My dealer in Albuquerque the same. Sales is horrible, but service is generally pretty reasonable, and I can always point to the dealer lifted Jeeps with larger tires on the lot.
 

Sponsored

Gvsukids

Well-Known Member
First Name
Justin
Joined
Mar 7, 2020
Threads
26
Messages
7,327
Reaction score
6,964
Location
Grand Rapids
Website
www.youtube.com
Vehicle(s)
2020 Gladiator Sport S Max Tow
Occupation
Delivery Driver

BLK HOLE

Well-Known Member
First Name
Zach
Joined
Jun 6, 2019
Threads
17
Messages
1,275
Reaction score
2,337
Location
San Antonio
Vehicle(s)
2020 JTR, 2012 JKUR
Vehicle Showcase
1
Not buying that the dealer was “amazed” honestly. It’s too common.
 
Last edited:

2TH MVR

Well-Known Member
First Name
Joe
Joined
Feb 18, 2021
Threads
4
Messages
143
Reaction score
164
Location
Scottsdale, AZ
Vehicle(s)
21 JTRD. Audi A7, Alfa Romeo 4C
Occupation
Orthodontist
My experiences dealing with dealerships and warranties. The dealership has no control over what is warrantable. This is a corporate decision. Dealerships need to get approval 1st from Corp before they will be reimbursed for the warranty repair.

If OP or anyone else has purchased many vehicles from the same dealership .... then I would imagine the dealership will be more apt to "help" out with suspect warranty repairs. Any smart business will cater to their good customers.

In most Corp entities .... the left hand usually does not know what the right hand is doing. Case in point. You buy a Gladiator from the SALES dept. These people will usually make alot of promises to SELL you the product. They want to sell you (maybe non-mopar lifts, tires, Gorilla glass, wheels, tires, etc. etc.) since these are profit add -ons. But when something fails with these items .... the SERVICE dept has it's own agenda and that may mean not viewing some items as warrantable.

As for modifying your vehicles. That's on YOU. Pay to play as they say. Most of it is common sense on what should be covered and what won't.

Personally. I don't like to modify stuff until the factory warranty is up. That's my preference. My Gladiator has the mopar 2 inch lift along with a spacer up front. All dealership installed. I also purchased an extended warranty that INCLUDES the lift.
 
OP
OP
Zachattack50

Zachattack50

Well-Known Member
First Name
Zach
Joined
Mar 11, 2022
Threads
11
Messages
189
Reaction score
194
Location
West Michigan
Vehicle(s)
2022 JT
Occupation
Small business owner
Not buying that the dealer was “amazed” honestly. It’s too common.
To common that dealers lift jeeps? My dealership literally only sells them all completely stock. When I asked about the mopar lift they actually were surprised in the parts dept that it was even offered through mopar. They deffinatly are not about modifieing their vehicles.
 

Sponsored

ShadowsPapa

Well-Known Member
First Name
Bill
Joined
Oct 12, 2019
Threads
247
Messages
40,514
Reaction score
54,044
Location
Runnells, Iowa
Vehicle(s)
'25 JTMX, '23 JLU 4xe, '82 SX4, '73 Javelin
Occupation
Retired auto mechanic, frmr gov't ntwrk security admin
Vehicle Showcase
3
True, the actual charge from Mopar is 125 just had it done, I guess it really depends on your dealer.
The charge from MOPAR is 125 (that's what you are saying) but that doesn't include the dealership minimum charge for "installation".

I just use JSCAN


Some, but not all. Also, no live settings.
Some of us get by even cheaper as we don't need or want live settings......... ;-)
 

WILDHOBO

Well-Known Member
First Name
Dan
Joined
Sep 24, 2021
Threads
74
Messages
11,755
Reaction score
17,892
Location
Colorado
Vehicle(s)
2021 Gladiator Rubicon
Occupation
Network Engineer
Vehicle Showcase
1
My experiences dealing with dealerships and warranties. The dealership has no control over what is warrantable. This is a corporate decision. Dealerships need to get approval 1st from Corp before they will be reimbursed for the warranty repair.

If OP or anyone else has purchased many vehicles from the same dealership .... then I would imagine the dealership will be more apt to "help" out with suspect warranty repairs. Any smart business will cater to their good customers.

In most Corp entities .... the left hand usually does not know what the right hand is doing. Case in point. You buy a Gladiator from the SALES dept. These people will usually make alot of promises to SELL you the product. They want to sell you (maybe non-mopar lifts, tires, Gorilla glass, wheels, tires, etc. etc.) since these are profit add -ons. But when something fails with these items .... the SERVICE dept has it's own agenda and that may mean not viewing some items as warrantable.

As for modifying your vehicles. That's on YOU. Pay to play as they say. Most of it is common sense on what should be covered and what won't.

Personally. I don't like to modify stuff until the factory warranty is up. That's my preference. My Gladiator has the mopar 2 inch lift along with a spacer up front. All dealership installed. I also purchased an extended warranty that INCLUDES the lift.
Correct on all counts. Common sense.
 

Mboy605

Active Member
First Name
Matthew
Joined
Mar 25, 2022
Threads
4
Messages
32
Reaction score
39
Location
Rapid City, SD
Vehicle(s)
2021 Jeep Gladiator
Occupation
Therapist
These dealers always amaze me.

I actually called my dealership recently and asked if they reprogram my ECU for 35" tires (I wanted to see if paying 300$ for Tazer was worth it). They responded that they did not do that as putting 35" tires could void my warranty.

Clowns.
That’s weird! I bought mine from the dealer with 35” tires already installed. They naturally didn’t do the computer stuff initially, but when I realized I was clipping along at the wrong speed, the set it right for me. No warranty issues on than one.
 

ShadowsPapa

Well-Known Member
First Name
Bill
Joined
Oct 12, 2019
Threads
247
Messages
40,514
Reaction score
54,044
Location
Runnells, Iowa
Vehicle(s)
'25 JTMX, '23 JLU 4xe, '82 SX4, '73 Javelin
Occupation
Retired auto mechanic, frmr gov't ntwrk security admin
Vehicle Showcase
3
My experiences dealing with dealerships and warranties. The dealership has no control over what is warrantable. This is a corporate decision. Dealerships need to get approval 1st from Corp before they will be reimbursed for the warranty repair.

If OP or anyone else has purchased many vehicles from the same dealership .... then I would imagine the dealership will be more apt to "help" out with suspect warranty repairs. Any smart business will cater to their good customers.
My experiences as well. And as a former authorized warranty shop myself for small engine equipment, you are spot on - except there are some things that are no-brainer warranty and they know will be easily covered, or they know how to get things covered. Sometimes HOW to repair may need some contact with "corporate" but things like a leaking valve cover gasket - that's easy to decide if it's warranty.

(TSBs are another matter - those state clearly what the reimbursement rate is)

I have had a shop cover things I knew would not be warranty normally - splash guards I installed, one of them had lost a POM rivet somehow - and adding the passive entry to my VIN, they did that all at no charge. I even told them "I understand these are billable items and I'm fine with that" but when it came time to check out, my bill was $0.00
 

WILDHOBO

Well-Known Member
First Name
Dan
Joined
Sep 24, 2021
Threads
74
Messages
11,755
Reaction score
17,892
Location
Colorado
Vehicle(s)
2021 Gladiator Rubicon
Occupation
Network Engineer
Vehicle Showcase
1
My experiences as well. And as a former authorized warranty shop myself for small engine equipment, you are spot on - except there are some things that are no-brainer warranty and they know will be easily covered, or they know how to get things covered. Sometimes HOW to repair may need some contact with "corporate" but things like a leaking valve cover gasket - that's easy to decide if it's warranty.

(TSBs are another matter - those state clearly what the reimbursement rate is)

I have had a shop cover things I knew would not be warranty normally - splash guards I installed, one of them had lost a POM rivet somehow - and adding the passive entry to my VIN, they did that all at no charge. I even told them "I understand these are billable items and I'm fine with that" but when it came time to check out, my bill was $0.00
Good customer service creates long term customers. Sounds like that was a nice shop, and you in turn didn’t expect them to do something they shouldn’t be required to.
Sponsored

 
 







Top