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Heat coming from floor/under seat ?

Tortooga Custom Works

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Hi ralphjjr,
We would like to ensure this is documented so that the appropriate parties can be made aware. Are you considering visiting your dealer to have this properly diagnosed? Please send our team a private message so we can get this process started!
Alex
Jeep Social Care Specialist
Now I am :)
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Sal

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So I have the same issue. I get every 20 min when Iā€™m driving with the A/C on. Itā€™s more noticeable when the outside temperature is a lot hotter than the cabin. For example today in was hot and humid in Miami 91F and 100% Humidity (at 630pm) and every 20 minutes the cabin got humid and everything start getting condensation over it.
 

Tortooga Custom Works

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So I have the same issue. I get every 20 min when Iā€™m driving with the A/C on. Itā€™s more noticeable when the outside temperature is a lot hotter than the cabin. For example today in was hot and humid in Miami 91F and 100% Humidity (at 630pm) and every 20 minutes the cabin got humid and everything start getting condensation over it.
I find if I cycle the a/c it ends up fixing itself. or if I change the airflow.

But I'm definitely going to bring it in to the dealer, maybe that will get this TSB process going.
 

Lumberjack500

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I find if I cycle the a/c it ends up fixing itself. or if I change the airflow.

But I'm definitely going to bring it in to the dealer, maybe that will get this TSB process going.
You might want to wait. For now the TSB is for JLs.
 

Tortooga Custom Works

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You might want to wait. For now the TSB is for JLs.
Right. I meant if I take it to the dealer and complain about this issue it may help speed up the release of a TSB for the JT.
These things only become bulletins if people complain enough and it's confirmed as an issue.
 
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Hootbro

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You might want to wait. For now the TSB is for JLs.
I would also add the JL TSB also does not apply for JL's built after DEC 2018. In theory, I would expect the latest software updates to have been included in early 2019 production of the JT's.

Obviously something still needs to fix JT's with the issue but I do not think it is just going to be as easy as revising the current JL TSB to add the JT.
 

Gladiator Joe

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Live in South Carolina with pretty extreme heat and I havenā€™t noticed this. Does it only happen if you are recirculating air with AC? I typically drive with the setting that pulls fresh air in through AC.
 

Lumberjack500

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Live in South Carolina with pretty extreme heat and I havenā€™t noticed this. Does it only happen if you are recirculating air with AC? I typically drive with the setting that pulls fresh air in through AC.
Itā€™s very intermittent. I picked my Jeep up in North Carolina and it only happened once on the 350 mile drive. It happened again on a 20 mile drive and not since. It seems to only happen when I have the recirc on. Listening to others it seems to only effect a small amount of gladiators.
 

Sal

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I find if I cycle the a/c it ends up fixing itself. or if I change the airflow.

But I'm definitely going to bring it in to the dealer, maybe that will get this TSB process going.
Yea I read that early in this trend, and it works. But sometimes its really bad. Especially when its humid outside.
 

RSK

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Hi Lumberjack500,
As stated to your fellow forum member above, we would like to make sure the appropriate parties are made aware of this. Please send us a private message!
Alex
Jeep Social Care Specialist
I just started noticing these symptoms also. JeepCares, please advise on what to do.
 

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JeepCares

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I just started noticing these symptoms also. JeepCares, please advise on what to do.
Hi RSK,
If you would like to have this addressed by your dealer, please send our team a private message and we would be happy to connect you with a case specialist to assist you through this process!
Alex
Jeep Social Care Specialist
 

Sal

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@JeepCares just got my JTR back from service...ā€UTD UNABLE TO DUPLICATE CONCERNā€ I told them the exact problem... Blast of hot air coming from the a/c every 20-30 min. They drove my car for only 4 miles and had my car running for over an hour. Thereā€™s no way they can identify the issue like that.

Service manager told me they ran all the code and nothing showed up and thereā€™s no Service Bulletin out.

Interesting enough I found a service bulletin for the JL that was just released in June 2019.

My question to you @JeepCares, am I going to have to wait a year to get this fixed??? I spent close to $60k on my JTR. For that price range this is UNSAT.!!!!

6D22068A-FFFE-4DBB-AB07-FF18D64BFAAA.png


A69A2E15-4346-4192-86E2-5FC743C07A74.png
 
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JeepCares

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@JeepCares just got my JTR back from service...ā€UTD UNABLE TO DUPLICATE CONCERNā€ I told them the exact problem... Blast of hot air coming from the a/c every 20-30 min. They drove my car for only 4 miles and had my car running for over an hour. Thereā€™s no way they can identify the issue like that.

Service manager told me they ran all the code and nothing showed up and thereā€™s no Service Bulletin out.

Interesting enough I found a service bulletin for the JL that was just released in June 2019.

My question to you @JeepCares, am I going to have to wait a year to get this fixed??? I spent close to $60k on my JTR. For that price range this is UNSAT.!!!!

6D22068A-FFFE-4DBB-AB07-FF18D64BFAAA.png


A69A2E15-4346-4192-86E2-5FC743C07A74.png
Hi Sal,
I do understand your frustration. I have looked into your case and see that your case manager is still actively working with you and your dealer to see if anything further can be done. We recommend continuing to work with your case manager as they have the best resources to assist you at this point in the process. If our team receives any further information regarding this, we will post out on the appropriate threads!
Alex
Jeep Social Care Specialist
 

BMcD

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Mine does this too on long trips. Purchased it in Virginia Beach Va. and did it all the way back to New Orleans. Itā€™s definitely noticeable....probably wait to see if thereā€™s a fix before taking it in so they can tell me they canā€™t duplicate the the problem. But I will notify them about it, in 2 weeks Iā€™ll be headed back to Virginia and will be paying attention to this issue.
 

Sal

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Mine does this too on long trips. Purchased it in Virginia Beach Va. and did it all the way back to New Orleans. Itā€™s definitely noticeable....probably wait to see if thereā€™s a fix before taking it in so they can tell me they canā€™t duplicate the the problem. But I will notify them about it, in 2 weeks Iā€™ll be headed back to Virginia and will be paying attention to this issue.
Yea Iā€™m surprised that more people are not complaining about it. Iā€™ve been in contact with Jeep Corps. They talked to the dealer and there are going to use the JL TSP to fix the problem. Since the TSP doesnā€™t say the the dealer need to duplicate it, just if the customer notices certain symptoms.
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