How is this the dealers fault? What ball did they drop? They order the truck from Jeep and wait for it to be shipped. They can do nothing to speed up the process.
Equivalent to I don’t handle that, there’s nothing I can do, my hands are tied. The joys of dealing with a large corporation.
One thing that is not discussed about post manufacturing shipping, is that it is still a heavily Unionized job function from Teamster truckers to Rail Worker Unions doing the handling. Their functions of how, when. where and what they handle are spelled out in their Union contracts. They are not receptive to process efficiencies that is going to impact them of needing less personnel.
Rule #1: Dealers Lie.
Exactly what happened to a local dealership here.
That's WAAAY out there, sorry. No dealership has that sort of power at all. They can't call and say "hey, get that thing here or we have to give a deposit back". No one cares that much about one vehicle sale, and a single dealership can't control the loads going out of those lots. If that was the case, the dealerships here wouldn't be waiting for months for something to ship.
Exactly and no call from a dealer wringing hands over a potentially cancelled order can change anything. No dealer has that power.
Really? Dealership has NO CONTROL and can't even ask nicely for anything to happen once an order is accepted by Jeep. It's not the dealer's fault - they have no power at all, no leverage, not a bit. How in the world has a dealer dropped any ball? They placed the order, it was accepted, it was built, it sat awaiting shipping. No dealership, no rep, no one at all has any control once it's been turned over to the shippers. There's not a thing you can do no matter how much you wish you had that power. You and nobody has control once it's done, finished, and in the lists of some shipper.
Why not order MOPAR parts through Benny here?
I did not think MOPAR sold to any non dealership distributors directly. Every MOPAR part I have ordered through Quadratec, they went through a dealership to get it and was just a third party in-between.
I've sometimes found a sticker with the original dealer info on it still on the package, labeled over with the catalog vendor's info.
And Luke is his son?
What do you think, specifically, can happen to "expedite" the order? Vehicle production is one of the most complex, heavily regulated, and unionized process on the planet. Your Jeep is a number in a database, and that database assigns it to move from one step to the next without any human oversight or control. Recently the Jeep was moved to another vendor where it has a new number and is in a new (shipping) database. Of course everyone involved wishes you had your vehicle months ago, but if you researched this process beforehand you probably saw that: a) production times vary wildly for reasons that are generally opaque to buyers; b) shipping times vary wildly for reasons that are generally opaque to buyers; and c) Jeep Cares (which is not a concierge service no matter how much this forum wants it to be) and your dealer have little to no control over any part of the timeline...the truck arrives when it arrives.
I know many people here don't order Jeeps and like the immediacy and personalized service that comes from buying local dealer inventory, even if it costs more. But I'm disappointed that so many people in the Ordering subforum think there's "something fishy going on" (what exactly??) or that the dealership owes the OP anything or will negotiate any sort of further discount.
I don't understand it either but I think it's 2/3 buyers just struggling to understand how large corporations work (people with stories like "the plumber kept delaying installing the fixtures in my new house so I told him I was going to find someone else and that made him show up the very next day" who think that process can scale up to multinational corporations) and 1/3 on dealers who don't set expectations well because they want to keep customers happy and get them off the phone.
