Prospective buyers beware

[NaughtyGeek]

It would seem they rushed the PID tuning on the Auto setting and neglected to enter manual positions for the blend door in Manual. There's not a dealer or service center that's going to be able to take care of that until a software update is pushed from corporate and so far the issue hasn't made it to the proper level to be addressed. @JeepCares has elevated to whatever level they can but until multiple dealerships push the issue as well it will remain unresolved. You can start multiple threads stating the same issue but won't elevate the issue any further doing so. You need a dealership pushing the issue for you so if your local dealer isn't pushing it you're going to need to get another to do so or get @JeepCares to get your dealership to push it.

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[danielspivey]

It would seem they rushed the PID tuning on the Auto setting and neglected to enter manual positions for the blend door in Manual. There's not a dealer or service center that's going to be able to take care of that until a software update is pushed from corporate and so far the issue hasn't made it to the proper level to be addressed. @JeepCares has elevated to whatever level they can but until multiple dealerships push the issue as well it will remain unresolved. You can start multiple threads stating the same issue but won't elevate the issue any further doing so. You need a dealership pushing the issue for you so if your local dealer isn't pushing it you're going to need to get another to do so or get @JeepCares to get your dealership to push it.

Don’t under estimate social media. I mean it’s 2020, our president communicates to the masses via Twitter. There is a reason Jeep cares monitors this forum... and there are a lot of prospective buyers that come here. I’m down for whatever combination of methods it takes to get the issues resolved.

 

[Chromehead]

My heating and cooling also suck. It has either wide open heat of 100+ degrees or artic frost...… no in between. And yes, I do know how to operate it. I also have the 8.4. The reality is there is a problem with *some* of the HVAC systems on the Gladiators. I agree with the OP, for a 50k+ price tag it is unacceptable and needs to be addressed by the manufacturer. If some people think their Gladiator is flawless, that is great and I am glad they got one functioning properly. I for one prefer everything to work on a brand new vehicle with a premium price tag. Mine does not at this point have the steering problem so many speak of, but I do not discount that others could have that problem.

 

[Phljeeper]

No issues for me and I have 11k miles on my early build Rubicon. Been through summer, fall and now winter in Virginia so I have used all temperature ranges. Seems to cool well, hear well mostly on automatic but I have used manual as well.

 

[sad85XD]

I will say. The JT HVAC system as far as the ability to "create" temperature is phenomenal. It heats up super fast, and the AC is no slouch. However, the stratagem that the system uses to achieve a specific desired temp is poor. But, then again, with all the cars that Ive owned, Ive never had one that was super precise.

Also remember that temp is a super subjective thing for humans. A temp that is comfortable for me is arctic for my other half. Some days 65 could feel nice and warm and some days it could be much to cold. Also the temp needs changes dramatically between when you get in the car and once the car is heated. On top of that there's a big difference between the temp feel with 65 air blowing and 65 stagnant.

There is a leaning curve to most HVAC systems nowadays. I for one don't use auto, it just never seems to be comfortable no matter what temp i set it too. So just set it to max hot or cold at the beginning and then use the fan speed to regulate temp. Turning the temp up or down off max to further adjust. Had no complaints since then.

Every one is different. Every one has different sensitivity levels.

Is the JT great at automatically guessing the temp you need to feel comfy? not really, and maybe a software patch could fix that. But is the the JT HVAC system unable to create a comfortable temp with little input? Absolutely not. Its really not that hard.

Just like everything else. Its just a Jeep thing. Which always sounded stupid to me. But Ive learned to understand it now that I have one. It not so much an excuse for shitty engineering, but a profile on the people who get the lifestyle of the brand. Creativity. Understanding. Resolve. And more than anything, Adaptability. They know they are going to be problems no matter what. Its the nature of the corporate automotive beasts. It the fact that they see those issue less as problems and more like challenges. Whether it be that the temps just not perfectly right or be it a desert or mountain (or mall) that need crossing.

 

[Moabite]

I've owned mine since August and have been impressed with both the AC (at 110F) and heat (it was 3 degrees yesterday). The only time I've taken it off of auto is first thing on a very cold morning. It warms up quicker if I increase the fan speed and set the air coming out of the floor and dash. Once it is nice and toasty, which is usually in less than 5 minutes, I put it back on auto which does a fantastic job of maintaining the temp.

 

[WXman]

I will say. The JT HVAC system as far as the ability to "create" temperature is phenomenal. It heats up super fast, and the AC is no slouch. However, the stratagem that the system uses to achieve a specific desired temp is poor. But, then again, with all the cars that Ive owned, Ive never had one that was super precise.

This exactly. The JL/JT have no issues whatsoever heating the cabin regardless of outside weather. The issue is that in order to reach 60F you have to set the auto control to 80F. They programmed it all wrong. I believe it weights the ambient sensor too heavily and instead it should rely more on the interior sensor.

 

[futzin']

It's sad that folks that love the truck but express rational concern for its' shortcomings get attacked.

Myself, I have certain concerns about the truck but still want to own one. Steffen is right; this place was much more fun and less judgy before the truck was released. I've expressed my concerns in a rational manner; I have not bashed. Now the guy that was here for a while with his Power Wagon was certainly bashing the JT. I've mentioned the Bronco occasionally; not really because I really feel like I'll ever want one, but rather because I'd like to think it will challenge Jeep to do a better job at design and execution. Competition is good for the consumer. I feel like it's absolutely fair to honestly evaluate products even if we love and own them.

Regarding the HVAC implementation: it will bug my wife way more than me but we would both agree that it should work better.

Anyway guys, enjoy your trucks and here's to rational conversations about them.

 

[mr_bots]

There is no manual mode just lesser auto modes with no way to manually control temperature. It's the exact same way in my Honda and the GMC I traded in on this.

 

[sad85XD]

It's sad that folks that love the truck but express rational concern for its' shortcomings get attacked.

Myself, I have certain concerns about the truck but still want to own one. Steffen is right; this place was much more fun and less judgy before the truck was released. I've expressed my concerns in a rational manner; I have not bashed. Now the guy that was here for a while with his Power Wagon was certainly bashing the JT. I've mentioned the Bronco occasionally; not really because I really feel like I'll ever want one, but rather because I'd like to think it will challenge Jeep to do a better job at design and execution. Competition is good for the consumer. I feel like it's absolutely fair to honestly evaluate products even if we love and own them.

Regarding the HVAC implementation: it will bug my wife way more than me but we would both agree that it should work better.

Anyway guys, enjoy your trucks and here's to rational conversations about them.

I can't speak for the "attackers" but I think in this instance the issue wasn't that some one had come forward with an issue they had. Its that OP more or less made a click bait labeled thread about a minor issue that's been noted in multiple other threads. Its a "not what he said but how he said it" type dealio.

 

[teneck83]

I can't speak for the "attackers" but I think in this instance the issue wasn't that some one had come forward with an issue they had. Its that OP more or less made a click bait labeled thread about a minor issue that's been noted in multiple other threads. Its a "not what he said but how he said it" type dealio.

It is simple education for those interested in purchasing the Gladiator. The wildest part is the “who cares it’s a Jeep” mentality is the reason these issues are allowed to leave the assembly line.

again, if 2 gladiators on the lot, but only one has HVAC issues... which one do you purchase? If you never knew HVAC was a problem there is a 50/50 chance you end up with a problem car. An educated buyer will be 100% satisfied

 

[danielspivey]

I will say. The JT HVAC system as far as the ability to "create" temperature is phenomenal. It heats up super fast, and the AC is no slouch. However, the stratagem that the system uses to achieve a specific desired temp is poor. But, then again, with all the cars that Ive owned, Ive never had one that was super precise.

Also remember that temp is a super subjective thing for humans. A temp that is comfortable for me is arctic for my other half. Some days 65 could feel nice and warm and some days it could be much to cold. Also the temp needs changes dramatically between when you get in the car and once the car is heated. On top of that there's a big difference between the temp feel with 65 air blowing and 65 stagnant.

There is a leaning curve to most HVAC systems nowadays. I for one don't use auto, it just never seems to be comfortable no matter what temp i set it too. So just set it to max hot or cold at the beginning and then use the fan speed to regulate temp. Turning the temp up or down off max to further adjust. Had no complaints since then.

Every one is different. Every one has different sensitivity levels.

Is the JT great at automatically guessing the temp you need to feel comfy? not really, and maybe a software patch could fix that. But is the the JT HVAC system unable to create a comfortable temp with little input? Absolutely not. Its really not that hard.

Just like everything else. Its just a Jeep thing. Which always sounded stupid to me. But Ive learned to understand it now that I have one. It not so much an excuse for shitty engineering, but a profile on the people who get the lifestyle of the brand. Creativity. Understanding. Resolve. And more than anything, Adaptability. They know they are going to be problems no matter what. Its the nature of the corporate automotive beasts. It the fact that they see those issue less as problems and more like challenges. Whether it be that the temps just not perfectly right or be it a desert or mountain (or mall) that need crossing.

Please read the full thread. It’s not a “Jeep thing”. Does yours blast heat to the point your hand feels like it’s going to melt when it’s set on manual at 61 degrees? That’s not about perspective... that’s called something being wrong. Is it in every Jeep? No. Is it many people’s Jeep? Yes. It sounds like you’re doesn’t do. It’s NOT helpful when you respond to an issue you aren’t having and you CANT speak to. Your above post did not add any value to this thread.

 

[danielspivey]

I can't speak for the "attackers" but I think in this instance the issue wasn't that some one had come forward with an issue they had. Its that OP more or less made a click bait labeled thread about a minor issue that's been noted in multiple other threads. Its a "not what he said but how he said it" type dealio.

I think the “dealio” was to get Jeeps attention. If it works, praise god. If it doesn’t, well this thread was way more useful than some of the other crap that has been posted on this forum.

 

[teneck83]

I can't speak for the "attackers" but I think in this instance the issue wasn't that some one had come forward with an issue they had. Its that OP more or less made a click bait labeled thread about a minor issue that's been noted in multiple other threads. Its a "not what he said but how he said it" type dealio.

“Minor issue” is all in perspective. I’m sure it would be a major issue if the furnace at your home pumped 90 degrees every time you turned it on. It would not be a welcoming nor comfortable home if that were the case.

 

[WXman]

I tested mine a little while ago. 37F outside today. HVAC set on 60F, manual mode. Blew hot air until truck warmed up, then air cooled to normal after that. Ran temp up periodically as I drove and you could feel air getting gradually warmer. Seemed very normal to me.

Auto mode sucks, but at least it'll warm the cabin well.

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