Survey- For those with misfire issues

[Jesterbravo]

Where are you, I am in east Texas. There may be 3 of us in TX.

I am in Rockwall TX

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[Jesterbravo]

Please make them aware of the ongoing problems with misfires. Our first misfire code was misdiagnosed as bad gas. Do not pay the 800.00. Make them investigate all the FCA star reports on this issue. Agree the dealer is trying to rip you off and is uneducated. At least the two dealers we had to take ours to were thorough and investigated all they could. This is a serious problem and not bad gas.

 

[Jesterbravo]

After picking up my Gladiator(build date 12/19) yesterday, and driving pretty much all day I can say that there are no problems so far.
If this problem presents itself again, I will definately follow up with them, and they will reimburse what I had to pay.
The engine experienced a multi cylinder misfire (code P0300) and I having read about so many problems with misfires, I immediately took it to the dealership. In the process of trying to diagnose they problem, they removed the intake and inspected the cylinders, inspected the valve-train assembly and pressure tested the engine to see if coolant was leaking into the cylinders, and or crankcase. I do think they took the correct steps to this point, even though I was skeptical of the bad gas diagnosis.

 

[GlacierGladiator]

Sorry trying to ask original poster.

If you did not order your JT and follow it thru the process you may not know the build date. I think it is somewhere on the vehicle or build sticker that came on the vehicle from the lot.

 

[Koja]

If you have had the CEL light come on with misfire codes, please respond to this thread.
Build date:
Mileage when it first occurred:
How many times has it occurred:
What exact codes did it throw:
Is the issue on going? Y/N
If so, what has been done to try to solve the issue?
Was the issue ever fully resolved? Y/N

I'm just curious how many of us are dealing with the same issue and how much of a problem it truly is. I know for a fact that on my build date that 10 other JT's failed final inspection for the same misfire issue so I know there are plenty out there based off of this alone.

FCA is buying mine back.

 

[jwagt2020]

FCA is buying mine back.

Congratulations.

 

[jwagt2020]

I am in Rockwall TX

I sent you a PM

 

[CMac]

FCA is buying mine back.

Do you think you'll replace it... or go another route?

 

[Jzmattingly]

Here's the update on mine:

• Took truck back to dealership last week, technicians determined that the camshaft phaser needed to be replaced but parts had to be ordered.
• Dealer called monday and advised parts were in and i could drop off tuesday for repair.
• Dropped truck off Tuesday Morning
  • No courtesy vehicle offered, i was advised repair would be complete by end of day or early next morning
  • Tech called back same day and advised it was taking a bit longer and would be ready for me to pick today.
• Had not received callback, so i just called them back and was advised that they received last part today. I asked what he meant, as the parts were supposedly already in, and was advised the intake manifold came in yesterday but seals did not arrive until today and it would be ready tomorrow.

He did not elaborate on anything additional and almost seemed to rush me off the phone. I am not as mechanically sound as many of you, but i was never told the intake manifold was going to be replaced. I assume they replaced the camshaft phaser, which did not resolve the issue, and then moved forward with next steps. I am really starting to worry mine will be plagued with issues mentioned in this thread and i am hoping someone can offer advise?

Is the intake manifold associated to the Camshaft? Does this sound like the same issue to any of you?

 

[Enraged]

Build date: 11/19
Mileage when it first occurred: 180
How many times has it occurred: Once
What exact codes did it throw: P0300
Is the issue on going? Yes
If so, what has been done to try to solve the issue? Scheduled appointment with dealer.
Was the issue ever fully resolved? Not yet

I had this thing for 2 days before the start/stop started turning off and now the P0300 code. Dealership can't get me in for a week. I asked the salesman if they can do anything and he said it's not a problem and I probably left the battery sitting or something (whatever that means).

Are the majority of these issues turning into lemons or are they getting fixed? How bad is it to drive on? They won't see me for a week which means I have no choice but to drive on it.

After 3 months they finally decide it isn't worth it to try and fix now. Then they take the extended warranty and "cash compensation" offer off the table and tell me to either wait 2 months for a replacement or take back my money. Apparently it's an inconvenience to you if they fix the vehicle but making you wait 5 months to get a replacement isn't an inconvenience in the slightest. That's just according to them though. They can't even tell me how long it'll be until I get the money back.

I patiently waited 3 months for them to fix this issue while taking the financial and stress burden on my shoulders and they basically tell me too bad, so sad. She even told me it's not their fault I waited 3 months when they were the ones that strung me along the whole way.

As a lifelong fan of Jeep whose owned 3, I will never again do business with them. Not only that but they will never post another add for the Gladiator where my story isn't told in the comments. I doubt they give a damn but I'm going to do it anyways.

As far as a fix? It's not happening fellas. They've replaced a new part every day it seems and have no clue what the issue is. My advice is to get out while you can and no matter what option you choose GET A LAWYER INVOLVED! There are plenty that don't charge you unless you win. Don't let FCA screw you too.

 

[GlacierGladiator]

Here's the update on mine:

• Took truck back to dealership last week, technicians determined that the camshaft phaser needed to be replaced but parts had to be ordered.
• Dealer called monday and advised parts were in and i could drop off tuesday for repair.
• Dropped truck off Tuesday Morning
  • No courtesy vehicle offered, i was advised repair would be complete by end of day or early next morning
  • Tech called back same day and advised it was taking a bit longer and would be ready for me to pick today.
• Had not received callback, so i just called them back and was advised that they received last part today. I asked what he meant, as the parts were supposedly already in, and was advised the intake manifold came in yesterday but seals did not arrive until today and it would be ready tomorrow.

He did not elaborate on anything additional and almost seemed to rush me off the phone. I am not as mechanically sound as many of you, but i was never told the intake manifold was going to be replaced. I assume they replaced the camshaft phaser, which did not resolve the issue, and then moved forward with next steps. I am really starting to worry mine will be plagued with issues mentioned in this thread and i am hoping someone can offer advise?

Is the intake manifold associated to the Camshaft? Does this sound like the same issue to any of you?

Btw.. they should have provided you a loaner car.

 

[Renegade]

Here's the update on mine:

• Took truck back to dealership last week, technicians determined that the camshaft phaser needed to be replaced but parts had to be ordered.
• Dealer called monday and advised parts were in and i could drop off tuesday for repair.
• Dropped truck off Tuesday Morning
  • No courtesy vehicle offered, i was advised repair would be complete by end of day or early next morning
  • Tech called back same day and advised it was taking a bit longer and would be ready for me to pick today.
• Had not received callback, so i just called them back and was advised that they received last part today. I asked what he meant, as the parts were supposedly already in, and was advised the intake manifold came in yesterday but seals did not arrive until today and it would be ready tomorrow.

He did not elaborate on anything additional and almost seemed to rush me off the phone. I am not as mechanically sound as many of you, but i was never told the intake manifold was going to be replaced. I assume they replaced the camshaft phaser, which did not resolve the issue, and then moved forward with next steps. I am really starting to worry mine will be plagued with issues mentioned in this thread and i am hoping someone can offer advise?

Is the intake manifold associated to the Camshaft? Does this sound like the same issue to any of you?

Hey man, sorry to hear of your troubles. I’m not 100% sure, having not torn apart the newer 3.6 (yet), but you had to take off the intake manifold to get the driver side valve cover off of the JK 3.6. It’s probably similar on the JT/JL. I’ll look at mine in a bit to see what it looks like.
Update: Yes, the intake manifold has to be removed to remove the driver side valve cover. That shouldn’t necessitate REPLACING the intake manifold though...

 

[Jzmattingly]

Here's the update on mine:

• Took truck back to dealership last week, technicians determined that the camshaft phaser needed to be replaced but parts had to be ordered.
• Dealer called monday and advised parts were in and i could drop off tuesday for repair.
• Dropped truck off Tuesday Morning
  • No courtesy vehicle offered, i was advised repair would be complete by end of day or early next morning
  • Tech called back same day and advised it was taking a bit longer and would be ready for me to pick today.
• Had not received callback, so i just called them back and was advised that they received last part today. I asked what he meant, as the parts were supposedly already in, and was advised the intake manifold came in yesterday but seals did not arrive until today and it would be ready tomorrow.

He did not elaborate on anything additional and almost seemed to rush me off the phone. I am not as mechanically sound as many of you, but i was never told the intake manifold was going to be replaced. I assume they replaced the camshaft phaser, which did not resolve the issue, and then moved forward with next steps. I am really starting to worry mine will be plagued with issues mentioned in this thread and i am hoping someone can offer advise?

Is the intake manifold associated to the Camshaft? Does this sound like the same issue to any of you?

I called back on Friday and asked for clarification on what was being waited on, it turned out to just be the intake manifold seals/gaskets, not the manifold itself. The advisor assured me that everything was in (as of Friday) and that it would DEFINITELY be ready for me to pickup today...

I called the dealership today to see when i could pick it up, the previous advisor was off today so another advisor called back, and SURPRISE - the part needed to complete the work is somehow STILL not there, but it should arrive tomorrow (of coarse)...

I understand that inventory and shipping is crazy right now due to COVID, but the fact that i have repeatedly been given misinformation, in addition to the fact that no complementary car was provided, is absolutely RIDICULOUS...

 

[Insert_Clever_Name_Here]

Interesting..... I've had a rough idle on start up on occasion. It does smooths itself out usually and hasn't throw a CEL yet.

 

[GlacierGladiator]

I called back on Friday and asked for clarification on what was being waited on, it turned out to just be the intake manifold seals/gaskets, not the manifold itself. The advisor assured me that everything was in (as of Friday) and that it would DEFINITELY be ready for me to pickup today...

I called the dealership today to see when i could pick it up, the previous advisor was off today so another advisor called back, and SURPRISE - the part needed to complete the work is somehow STILL not there, but it should arrive tomorrow (of coarse)...

I understand that inventory and shipping is crazy right now due to COVID, but the fact that i have repeatedly been given misinformation, in addition to the fact that no complementary car was provided, is absolutely RIDICULOUS...

I think it time to have a conversation with the general manager of the dealership and the service manager. I would also demand a loaner car even if you dont need it. My understanding is if your car is in the dealer for an issue under the 3/36 warranty for more than a day they need to offer you a loaner car. If you dont get anywhere with talking to the GM or SM the maybe let them know you will be escalating your issues with FCA. The squeaky wheel gets the grease.. if your not persistent you will get taken advantage every time especially with a poorly ran dealership.
Get on them or stop complaining.. just my 2 cents.

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