Major Failure at 30k

[Sambucus]

I think it’s just frustration from OP honestly. Most people now a days have no technical knowledge of how anything in their life actually works, they want to hit a button, pull a lever, tap a screen and it magically works. With what we pay manufacturers, that’s the expectation. Reality and hindsight are 20/20. I’m okay with being this form of therapy for em, heck, he’s probably getting more engagement and give a flip from this group of enthusiasts than he’ll ever get from a service writer and big corporation.

I suppose my question is… will this be the last jeep he ever owns?

It's just wild that people pay $40,000 for something that can't even last 30,000 miles. I've had no issues on my 2020 Sport S at 48k but having an issue like the OP could easily send someone like me to buy a shitty old farm truck and just drive that around until it dies. $40k in a retirement account would get you an extra $120k in a couple decades. Much better than spending it on a vehicle that couldn't survive longer than my dad's 1986 Chevy Celebrity.

The problem is not OEM getting lazy at quality control, it's purchasers acting like it's no big deal that OEM is getting lazy and prices continue to skyrocket. People still want to buy new cars/trucks so I guess the cycle will continue.

OP is spot-on for simply asking what can be done by the consumer to prevent issues like this going forward.

Sponsored

 

[Mike-len]

Deep water fording, running without air cleaner etc.. basically stuff than no sane person would do.

Right. None of that with my Jeep!

 

[Mike-len]

It's just wild that people pay $40,000 for something that can't even last 30,000 miles. I've had no issues on my 2020 Sport S at 48k but having an issue like the OP could easily send someone like me to buy a shitty old farm truck and just drive that around until it dies. $40k in a retirement account would get you an extra $120k in a couple decades. Much better than spending it on a vehicle that couldn't survive longer than my dad's 1986 Chevy Celebrity.

The problem is not OEM getting lazy at quality control, it's purchasers acting like it's no big deal that OEM is getting lazy and prices continue to skyrocket. People still want to buy new cars/trucks so I guess the cycle will continue.

OP is spot-on for simply asking what can be done by the consumer to prevent issues like this going forward.

MSRP price on the Gladiator JTRD was

It's just wild that people pay $40,000 for something that can't even last 30,000 miles. I've had no issues on my 2020 Sport S at 48k but having an issue like the OP could easily send someone like me to buy a shitty old farm truck and just drive that around until it dies. $40k in a retirement account would get you an extra $120k in a couple decades. Much better than spending it on a vehicle that couldn't survive longer than my dad's 1986 Chevy Celebrity.

The problem is not OEM getting lazy at quality control, it's purchasers acting like it's no big deal that OEM is getting lazy and prices continue to skyrocket. People still want to buy new cars/trucks so I guess the cycle will continue.

OP is spot-on for simply asking what can be done by the consumer to prevent issues like this going forward.

MSRP on my Gladiator JTRD was $72k in 2022. After discounts and trade I Still paid $55k out the door. You’re right. You pay that kind of money for something you expect it to last more than 30k before it has a major failure. I traded an ‘08 FJ Cruiser for this truck with 150k on it and never had a single issue other than tires and brakes and regular maintenance. I guess I got spoiled with that Toyota with never having a single issue with it. I’ll do whatever I have to do to make this Gladiator Last as long as possible and that’s why I came here looking for input.

 

[GladiatorPilot23]

I do see where it says that now. I’m wondering if that’s what happened to my turbo. I’ve had the dealership do the oil changes And maintenance while under warranty just so I’m covered if anything goes wrong.

Kind of. Dealer incompetence, and cheapness sometimes it’s not. There was a guy that had a warranty claim and Jeep found out he was running Rotella, but doing the service at the dealer who ran it.

Anyway, if I remember correctly, they didn’t cover the warranty. Then the guy went after the dealer for their incompetence.

I’m currently using and testing Redline 5W- 40 Euro mid saps. Interesting to see how it does over the years of oil sampling. I’m gonna be doing. It is a PAO Ester blend so it can tolerate very high temperatures in a turbo bearing without breaking down.

 

[Hootbro]

Kind of. Dealer incompetence, and cheapness sometimes it’s not. There was a guy that had a warranty claim and Jeep found out he was running Rotella, but doing the service at the dealer who ran it.

Anyway, if I remember correctly, they didn’t cover the warranty. Then the guy went after the dealer for their incompetence.

That is messed up. Jeep should have covered it for the customer and then get their pound of flesh back from the dealership

 

[biodiesel]

That is mess up. Jeep should have covered it for the customer and then get their pound of flesh back from the dealership

From my understanding, the new leadership at Stellantis recently said that they need to build better relationships with their dealers and improve customer service. The goal is to build a better image of the North American brands. Unfortunately, they didn't give specifics, so I hope it's not lip service.

I do think that some dealerships are better to work with than others. I've always been treated either fairly, or the dealership has gone above and beyond. So, I have no complaints, but I know that's not the case for everyone. I've also never had to go to the dealer outside of warranty/recall work.

 

[Mike-len]

Kind of. Dealer incompetence, and cheapness sometimes it’s not. There was a guy that had a warranty claim and Jeep found out he was running Rotella, but doing the service at the dealer who ran it.

Anyway, if I remember correctly, they didn’t cover the warranty. Then the guy went after the dealer for their incompetence.

I’m currently using and testing Redline 5W- 40 Euro mid saps. Interesting to see how it does over the years of oil sampling. I’m gonna be doing. It is a PAO Ester blend so it can tolerate very high temperatures in a turbo bearing without breaking down.

How would they find out he was using Rotella? Is there a way to find out?

 

[GladiatorPilot23]

How would they find out he was using Rotella? Is there a way to find out?

In this case, they found out because it was on the work order at the dealer. The dealers are so unaware and careless that when you go to the parts counter and ask for Mopar 5W-40 they bring you Rotella 5W 40. Otherwise, I don’t know if she goes out and sends a sample of the oil to be tested or not.

 

[Mike-len]

In this case, they found out because it was on the work order at the dealer. The dealers are so unaware and careless that when you go to the parts counter and ask for Mopar 5W-40 they bring you Rotella 5W 40. Otherwise, I don’t know if she goes out and sends a sample of the oil to be tested or not.

I’ll be doing my own oil changes from now on. The dealership has been doing the oil changes since I bought it new. While my jeep is being repaired now, I inquired with the service advisor where my Jeep is being repaired about the oil type they used, and he couldn’t give me an answer. I also forwarded him the TSB.

 

[Stan H]

How would they find out he was using Rotella? Is there a way to find out?

Probably called the other dealership

 

[GladiatorPilot23]

I’ll be doing my own oil changes from now on. The dealership has been doing the oil changes since I bought it new. While my jeep is being repaired now, I inquired with the service advisor where my Jeep is being repaired about the oil type they used, and he couldn’t give me an answer. I also forwarded him the TSB.

I have been doing it myself as well. I even didn't let them do the free 2 service for me lol. I went to the parts counter and asked for the 5W-40 Mopar approved oil and filter. They bring me Rotella and the guy said we use this on all EcoDiesels. I said here is the TSB that not on Gen 3. He didn't know that thier is a Gen 3 nor the techs. Anyhow I had to push him to sell me the Mopar and he had only 12 of them. I then ended up order enough oil for 5 Oil changes along with OEM oil Filters and fuel. I wanted 5 years worth on paper record in case. I then opened online account with Jeep member where you can right in services you do under the VIN and all the dealers can see it along with Jeep. I show im doing Mopar but Im really doing Redline Oil for now and Ecogard oil filter because it filters to lower micron. I still use OEM fuel filter as I have not learned about a better option.

For warranty I have not needed any yet and don't think I will. I will contact Jeep direct and want to fix it my self and they just pay me for the part. Im doing everything possible for reliability so hopefully nothing will go wrong.

 

[Stan H]

"I show im doing Mopar but Im really doing Redline Oil for now and Ecogard oil filter because it filters to lower micron. I still use OEM fuel filter as I have not learned about a better option."

sketchy stuff , all they have to do is see it on here.I ain't the morality police but why say that on the internet

 

[GladiatorPilot23]

"I show im doing Mopar but Im really doing Redline Oil for now and Ecogard oil filter because it filters to lower micron. I still use OEM fuel filter as I have not learned about a better option."

sketchy stuff , all they have to do is see it on here.I ain't the morality police but why say that on the internet

Hehe I want others to do the same and running a much higher quality oil. Amsoil MS/ HPL / Redline Euro im still testing to see how good it is. They don't know a fictitious person nor do they check small threads like this.

 

[Jrgunn5150]

My Ecodiesel is gone now, engine fire, back in February. Probably the block heater.

My truck was deleted at 120k or so, driven hard, overloaded, etc etc.

Had an oil cooler failure, CP4 failure. 2 lift pumps. Otherwise maintenance, brakes, wheel bearings.

Enjoyed the truck, would not buy another, just because of stories like these.

There was an Ecodiesel Gladiator literally next to our Mojave on the lot, for 5k cheaper, and I still took the Mojave.

I wouldn't delete a truck under warranty, I wouldn't trust a non-deleted truck not to yeet it's guts out due to the emissions at will.

 

[Stan H]

My Ecodiesel is gone now, engine fire, back in February. Probably the block heater.

My truck was deleted at 120k or so, driven hard, overloaded, etc etc.

Had an oil cooler failure, CP4 failure. 2 lift pumps. Otherwise maintenance, brakes, wheel bearings.

Enjoyed the truck, would not buy another, just because of stories like these.

There was an Ecodiesel Gladiator literally next to our Mojave on the lot, for 5k cheaper, and I still took the Mojave.

I wouldn't delete a truck under warranty, I wouldn't trust a non-deleted truck not to yeet it's guts out due to the emissions at will.

I like that color nice truck except it would look better on a Rubicon kidding just kidding

Sponsored