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ecidiego

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Mine apparently is taking a wee longer. I dropped it off at 11:45 my time, it's now 2:00, no word yet.

They're probably in the back playing rock/paper/scissors/lizard/Spock to see who does it... Best of three. (the lizard/Spock was added for those that watched Big Bang Theory)
The rock/paper/scissors is for:

Who gets to smear oil on the seat
Who gets to crack the rear window
Who gets to ding the truck
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Mud Pie

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The rock/paper/scissors is for:

Who gets to smear oil on the seat
Who gets to crack the rear window
Who gets to ding the truck
Nah, not these guys. You actually have to tell them to NOT wash and vacuum your Jeep afterwards. That always adds another 30-40 minutes to your roll-out.
 

ChrisNLA

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When I asked about the shuttle service, she asked where I lived. Plain as day I said, "Dallas.". She got pie-eyed. I laughed and said "4 or 5 exits down. Gotcha, though !!". She comes back with, "No ya didn't, I was going to say, "well, have a seat in our waiting room.".

For reference, I live 245 miles south of Dallas. Houston is closer to me.

This dealer even offers shuttle service for freaking oil changes. This is a foo-foo dealership, they have an in-house coffee bar with a full time barista, you can get coffee with all that Starbucks lingo that I do NOT understand. If you get there early enough, they have pastries as well. When getting my oil changed, I usually get a cup of what I call "regular coffee" which I've learned is now called an "Americano". Why ? Why ? I always tease the barista (I'm old, I can pull this crap off now). When she asks how I like my coffee, I always say, "I like my coffee like I like my women. Strong and bitter.".
I couldn't tell you what the local Jeep dealer has in it for amenities.

I know the local Yota dealership practically has a continental spread while waiting for service.

The local Ford dealer picks up vehicles for oil changes. The guy in the office next to me does that with his F150. They'll come get it from the parking lot, go service it, and bring it back.
 

ecidiego

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I couldn't tell you what the local Jeep dealer has in it for amenities.

I know the local Yota dealership practically has a continental spread while waiting for service.

The local Ford dealer picks up vehicles for oil changes. The guy in the office next to me does that with his F150. They'll come get it from the parking lot, go service it, and bring it back.
My Jeep dealer doesn't answer email, phone, or texts. You just have to send it.
 

ChrisNLA

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My Jeep dealer doesn't answer email, phone, or texts. You just have to send it.
Mine answers the phone. Well. It's been a while since I called.

I THINK they have a coke machine in the hallway if you are getting service, and maybe a tiny glass room with two chairs. I think last time I sat on the steps under the breezeway while I waited.

Been a few years though.
 

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Mud Pie

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I couldn't tell you what the local Jeep dealer has in it for amenities.

I know the local Yota dealership practically has a continental spread while waiting for service.

The local Ford dealer picks up vehicles for oil changes. The guy in the office next to me does that with his F150. They'll come get it from the parking lot, go service it, and bring it back.
My buddy drives a new Tundra. The dealer comes to his house and services his truck. They can scan codes, do software updates, everything they can do at the shop. THAT is service !!
 

Mud Pie

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Got my graduation certificate from the dealer...my Jeep passed the recall - no repairs needed. Put it in he binder with all the other invoices, maintenance paperwork and what-not.

Has anyone yet had the "need repairs" invoice ? Seems like we're all getting the thumbs up.
 

BourbonRunner

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Got my graduation certificate from the dealer...my Jeep passed the recall - no repairs needed. Put it in he binder with all the other invoices, maintenance paperwork and what-not.

Has anyone yet had the "need repairs" invoice ? Seems like we're all getting the thumbs up.
I'm not entirely sure if there was a repair made on mine or not from the ticket they gave me. I'll likely call the dealer tomorrow to clarify.

BTW: The ORP worked almost flawlessly today. I dragged the icon to the lower bar to get quick access and only once after startup did it take a few minutes to switch from the basic U to the proper icon.
 

JW Jeep

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Got my graduation certificate from the dealer...my Jeep passed the recall - no repairs needed. Put it in he binder with all the other invoices, maintenance paperwork and what-not.

Has anyone yet had the "need repairs" invoice ? Seems like we're all getting the thumbs up.
I stopped by my dealer today and the underwriter said they haven’t had one they had to do yet. Going back to check middle of August I guess ? Here on the western slope Colorado there’s a lot of jeeps. I don’t know how many they have checked ?
 

ecidiego

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Got my graduation certificate from the dealer...my Jeep passed the recall - no repairs needed. Put it in he binder with all the other invoices, maintenance paperwork and what-not.

Has anyone yet had the "need repairs" invoice ? Seems like we're all getting the thumbs up.
Their estimate is 1 in 1,000 I seriously doubt we will see one here
 

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BourbonRunner

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Their estimate is 1 in 1,000 I seriously doubt we will see one here
Yup. When I brought mine in he said they hadn't seen one with it yet and the majority of the ones with the issue out in the wild were 4XE Wranglers.

I just called and spoke with my service writer: Mine did not have the faulty plug/harness. The inspection was performed and it was cleared.
 

Pikerunner

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Took mine in yesterday. Passed. I heard the same, they are few that need to be repaired. If it needed a fix, said it would be two weeks for the part and wanted to keep the truck during that time.

I was surprised that they wanted the vehicle all day but provided a loaner free of charge. Yeah Stellanis.
 

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Mine offered a loaner, I asked for a ride instead. I told my service tech (a young Hawaiian girl that can't stop giggling) that I have no problem sitting on my butt at home for a few hours.

And I did.

The ride back was....unusual. The driver had on a jacket, the A/C was barely running. My phone said the "feels like" temp outside was 119*. I kid you not. Thankfully it's only like a 10 minute ride.
 

azmojave

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Got my letter yesterday. I went under and took a pic and it’s good. Maybe I’ll make and appointment but not in a hurry
Jeep Gladiator Recall: 1M+ Jeep Wrangler and Gladiator Fire Risk (June 9, 2026) IMG_4115
 

FreshStart

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I received my letter last week, but had registered electronically as well. I called and made an appointment for mid-August, since I didn't have any issues. Well, that changed this Monday night when my 2024 completely shut down while I was driving it. Any screen or light on the dash was flashing, along with a bunch of error messages. I had a hard time starting it back up and shifting into gear and had a complete loss of power steering.

I managed to get it home and reached out to Stellantis Roadside. It was very easy to set up service, but the confirmation that my driver was coming from four hours away was ridiculous. So, gave it a shot and tried to start it, which it did, and made the trip to the dealer with zero power steering. The electronic 'temper tantrum' subsided on the way, so it was just a matter of driving a brick with mud tires without power steering.

After dropping it off the night before, I called in the morning and was assured an advisor would call with updates. The day was getting late, so I called to check in. I was asked who my advisor was, which I didn't know if he/she never called me, then told they all left for the day and I'd have to call in the morning. I found contact info for the manager and he did call first thing to apologize, but confirmed the dealer has about 900 pending appointments for this issue and they are out of loaners. So, I'm in a self-funded rental for now and waiting on Stellantis to call me back and hoping that the manager is able to work some magic, either on the loaner or the repair. This silliness is probably going to result in a long wait for a loose connection that took 10 minutes to address.

I did reach out to my salesman who has been supportive and helping where he can. I also asked him to let me know what it's worth on a trade if I lose my patience. I absolutely love this thing, but I could make due with another truck that won't aggravate me.
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