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Steering issue?

Scrubb84

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Funny
The electric steering wheel is Programmed for play. Better article below.
Jeep Gladiator Steering Problems
Written by Jade C. in Jeep
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Since the inception of the Jeep Gladiator, the “interweb” has been abuzz with Jeep fans wanting to get some intel on the first Jeep truck ever produced. I must say, I fell in love immediately when I first laid eyes on it and couldn’t wait to see custom gladiators and YouTube videos of these beasts performing off-road. The Gladiator was released with a V6 Pentastar Engine which incorporated Stop-Start technology, 285 horsepower, 260 lb-ft torque and a 6-speed manual or 8-speed auto transmission. What made this vehicle unique is that it is the ONLY convertible pickup truck on the market with a removable hardtop, soft top or both options available. UNBELIEVABLE!!!
However, just like any new model vehicle that leaves the production floor, it comes with a few niggles. Many owners have been complaining about the steering of the Gladiator, saying it feels loose, unresponsive and causes the Gladiator to wander slightly. Many of these complaints or should I say observations are from seasoned Jeep drivers who are familiar with the driving dynamics of the Wranglers and are familiar with solid front axle driving dynamics.
So are there claims valid? Are they perhaps just being a bit paranoid after the JL Wrangler steering disaster? Is there really a problem with the Jeep Gladiators steering or is it just a perception with new Gladiator owners perhaps asking a bit too much from a solid front axle vehicle?
Let’s look a bit closer at this steering complaints.
Table of Contents
Jeep Gladiator Steering Issues
Since the release of the Gladiator, a few owners have reported the steering phenomenon to their dealerships, only to t be told it’s perfectly normal for the Gladiator steering to behave that way and that the vehicle is completely within spec. I can’t help but add that the Wranglers and the Gladiator are solid front and rear axle vehicles designed for hardcore off-road use, not a street bias vehicle with crisp handling. It will never drive like a car and should never be expected to perform like an IFS (Independent Front Suspension) Monocoque type chassis vehicle. The Wrangler is designed to excel when driving off-road yet also have acceptable on-road manners.
But, let’s not jump to any conclusion before we have all the facts. To understand if their complaints are valid, let’s first have a closer look at some of the symptoms owners have reported to see if it’s reasonable and worthy of further investigation.
Customer Complaints
One guy walked into a dealership and went so far as to post a video which appears to highlight the amount of play in the steering. He adds there is about 1/8 to 1/4 of complete no resistance in the steering wheel. Now, this was an observation made without actually driving the truck, which I feel is a bit unfair since, firstly, the engine is off, meaning the steering pump/motor is inactive. Secondly, most vehicles even IFS types have a small degree of play in the steering.
This is by design, which allows a measure of tolerance in the steering box to compensate and absorb minor irregularities in road surfaces. Without this tolerance, your steering box gears would wear out faster and the driving experience would be very uncomfortable due to all the feedback resonating on the steering wheel. You would literally feel every single bump in the road on the steering wheel, making the drive extremely uncomfortable.
One driver relates the following:

Another customer posted a video report on his Gladiator steering, have a look at this video.

He notes his Gladiator is running on a set of 37” tires with the tire pressure set to 30psi for highway driving. On 35” tires, he ran it at 28psi.
Another owner gave some feedback on his Gladiator and noted the following:

Could they all be exaggerating?
Possible causes of the loose steering
It’s very important to note that incorrect tire pressures could also cause a vehicle to wander all over the road if the tires are over-inflated. Over-inflated tires result in the tires “ballooning” causing the outer parts of the tire to not make full contact with the road surface. This results in the contact point of the tire only being in the center of the tread pattern. The truck will have a very fidgety, sensitive steering effect which can lead to the vehicle wandering a lot easier. So, check your tire pressures first and consult your owner’s manual for the recommended tire pressures when driving empty vs loaded.
Possible solutions to tighten things up
The following are possible solutions to tighten up a wandering or loose steering feel.
  1. Ensure correct tire pressure
  2. Ensure correct caster alignment angle
  3. Check for worn track bar bushings and loose bolts
  4. Check for loose steering linkage joints and geometry out of wack
  5. Worn ball joints
  6. Damaged/Worn Steering Box
  7. Worn steering stabilizer
Jeep Wrangler JL vs Gladiator JT’s Steering feel
Now as far as the Wrangler JL goes, we are well aware of a whole bunch of issues, including the infamous “death wobble” You can read more about that here.
The death wobble was chalked down to be caused by a worn or lose track bar. Jeep apparently was upgrading the track bars as well as the ball-joints to eliminate this phenomenon on the wrangler. There were multiple complaints about how loose and uncomfortable the steering was on the JL Rubicon. Hopefully, this phenomenon didn’t carry over to the Gladiator.
The fact that many of the complaints were emanating from owners with aftermarket suspension upgrades, combined with the fact that a batch of JL front axles was released with loose lower ball joints, all contributed to the vague steering feel, didn’t help the cause either.
This didn’t take anything away from the fact that there was actually a serious problem on the JL Wranglers. Many owners with brand new, factory stock JL Jeeps were complaining about wandering and the vague steering. There was eventually a Technical Service Bulletin released, which you can read about here. This TSB explains there were issues with the ball joints, end joints, and track bar bushings.
Conclusion
We are all aware of the Death Wobble phenomenon and the wandering steering on the 2018 Jeep Wrangler JL with approximately 18000 vehicles being affected. There has been literally hundreds of complaints about the JL steering and now a few owners are complaining about the Gladiator suffering from the same phenomenon. Many potential Gladiator owners have gone and test drove the new Gladiator to compare the steering feel to the Wrangler and reported it to be much more responsive and stable. Perhaps it’s the longer wheelbase and increased weight that improved the handling or maybe Jeep incorporated some improved steering components. For now, it seems the Gladiator tracks just fine… for a Jeep!
Funny how the 4 inches of dead zone went away with a good steering box replacement.
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KHam

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I went through all this with my Gladiator and I like to read and research the issues thoroughly to understand the problem before I do anything. I've also read through this entire thread of all the speculations about tire pressure, and people just not used to solid axle vehicles, and programming on the electric motor, etc. While those things can contribute to a mild amount of loose steering feeling, that is definitely not the big problem. I think many of you have a LOT of loose steering like I did where you're constantly sawing on the steering wheel when you're driving to keep a straight line on the highway. Gets worse when you're going over a bumpy stretch of highway with up and down motion, which causes your track bar to push the axle around. That last bit is the solid-axle part that can be new to some IFS people along with the cross talk between the front and rear track bars in that situation.
The bottom line is that when you have all that unsafe looseness it is 100% the steering box problem. It's the same problem people have experienced when the pinion gear isn't far enough into the ring in your rear end and you get that drive line slop when stepping on the gas and lifting.
 

Ole Cowboy

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Read this and what so called customers had to say. That said lets talk about what a Jeep IS:

Jeep is a purpose built off road vehicle! There is nothing you can buy in the US that will meet the specs and capabilities of a Jeep! Even Worldwide they are but a very few that even come close. When you build to the level and in this direction, this is NOT your 'oyta Camry and if that is your expectations the I suggest you join another club because Jeep ain't for you! Jeep using solid axle suspension and has been since '41, some say outdated, some don't like the ride or the handling and even don't like the steering. Welllll ExCUSEEEE Jeep, why do you think Jeep has stuck with solid axle, because it works better off road than anything else out there...duh! Want a better ride get Indy Suspension all the way around and be happy on that asphalt, till then eat my dirt...,
 

HWKIGRL

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So, I went back to the dealer yesterday and test drove another In the Rubicon trim. Driving down the highway it didn't track straight... kept wandering to the left and to the right. It drove me nuts....

So what did I do? I bought one lol. The colour I wanted is Stingray and I have to wait 10 days. I guess I'll see how mine drives, that will be the 3rd one I've driven. There's so much I love about this truck I just said hell with it I'm buying it.
I hope third try is a charm!!
 

Factoid

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Read this and what so called customers had to say. That said lets talk about what a Jeep IS:

Jeep is a purpose built off road vehicle! There is nothing you can buy in the US that will meet the specs and capabilities of a Jeep! Even Worldwide they are but a very few that even come close. When you build to the level and in this direction, this is NOT your 'oyta Camry and if that is your expectations the I suggest you join another club because Jeep ain't for you! Jeep using solid axle suspension and has been since '41, some say outdated, some don't like the ride or the handling and even don't like the steering. Welllll ExCUSEEEE Jeep, why do you think Jeep has stuck with solid axle, because it works better off road than anything else out there...duh! Want a better ride get Indy Suspension all the way around and be happy on that asphalt, till then eat my dirt...,
I don’t believe you are posting in the correct thread. Please go find the “everyone is an idiot but me” thread and post this crap there.
 

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Ole Cowboy

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Its a JEEP thing, you clearly do not understand!!!
 

DobaMark

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Its a JEEP thing, you clearly do not understand!!!
This is my 7th solid axle Jeep (and a few IFS ones). I think I know the limits of a solid axle vehicle. The quirks of the Gladiator steering (and mine is mild compared to others) are unique to JL and JT.
 

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DaveL

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TSB 08-074-20 How about you take a minute to read through this TSB.
Clearly you do not understand.
We need a new plate. WANDERER
Took the t.s.b. to our dealer's service. We reported steering issues from first day... They had the Wrangler all day. Said it's fine.

Now that JEEP has confirmed what we've known, just need the dealers to be in line.
 

Scrubb84

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We need a new plate. WANDERER
Took the t.s.b. to our dealer's service. We reported steering issues from first day... They had the Wrangler all day. Said it's fine.

Now that JEEP has confirmed what we've known, just need the dealers to be in line.
I have been pondering the same thing lately. Maybe we could get a badge made that says SHIT-BOX EDITION!
 

OffRoadHippy

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Thanks to everyone for sharing this TBS. Got the service done and the steering has improved significantly in my experience. Steering feels a lot more responsive and less wandering since I first bought the truck a few weeks ago.
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