am1978
Well-Known Member
So it was all of us then—wrong size connectors and more wire for the extension than both original light wires combined.So I got my extension cable yesterday and climbed under my truck this morning to install the cable after I shortened the ridiculous 6ft length down to about 1ft. Here is a PM I just sent to Oracle that will describe my displeasure with the experience and product and the failed fix. Anyone share my opinion of the product? If so let Oracle know! Maybe it will force them to hire some QC people or fire some engineers and put out a better product. BTW, the extension cable pins fit but the threaded lock nut is a different size and cannot work, so I expect everyone waiting for their extension cable will be as pissed as I am when you go to install it.
To: JP_Oracle
"Hi, I received my extension cable yesterday and although most users of the bumper mount reverse lights only need about a foot of extension, my cable was about 6ft long. I shortened up the cable to about 1 ft, trimmed off all the Ty-Raps under my truck to loosen my original install only to find you put the wrong size connectors on the extension and they are not compatible.
So all the work you put into getting the extension cables is down the toilet because somebody didn't verify the size. How can you run a company like this? I guess you can but there goes a bunch of profit and future business as I don't want anything to do with Oracle after this bad adventure of lights not fitting without trimming things and failure to engineer a proper seal and strain relief where the wires enter the light and the supplied cables are way to short in most installs and the cable to fix that is way too long and can't be used anyway.
Please let me know if you plan on making and sending a useable extension, otherwise I'll rip my lights out and wire them from scratch from the housing to the vehicle harness the way it should have been from the factory.
Mike"
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