I haven't heard of any provision to execute the TSB partially. There are a few instances of dealers doing just the software portion while they wait for the hardware (steering box) to arrive. I recommend holding out for the full fix as it makes a HUGE difference in how the Jeep drives.
They are supposed to check for codes and software revision - the TSB is on the forum if you don't already have that. Read through it - see what they are supposed to check for first, but unless they find a code or issue, the TSB clearly states to replace the steering gear.
Tried looking at that FOX steering stabilizer and the link is broke on the Mopar site. Is that an accessory for all Jeeps, or do any of them such as the Rubicon or Mojave come with that one standard?
I keep calling my dealership since they have already looked at it and said yes. I keep leaving voice mail and when I finally to take to someone I get NO none is stock. It appears there is no waiting list it's like the lottery. If you call and they have one when you call then I guess you get it. A real crappy way to to business. There should be a list and as the parts come in next on the list gets the parts not if you just call that day and I got one in you get it.So I've been driving the past week or so with the fixed steering box. It amazes me every time I drive!!
On the highway... I no longer feel like a drunk driver, the truck no longer swerves like crazy when changing lanes, and I don't have to death grip the steering wheel. Overall it's just amazing! Wish it was like this from the beginning, but glad it is finally fixed.
Please send our team a private message with your VIN, mileage, and dealer so that we can look into this further.
Congrats Red! Glad to hear you're on your way to proper steering. BTW...no spilled fluid or notchy steering here. Hopefully, that experience is the anomaly...Good luck!So after JeepCares reached across the US-CAN border and schooled FCA Canada on how to treat a customer...
Two weeks ago, my case was escalated to a higher level FCA Canada rep who told me that the TSB was approved (originally denied due to having the Mopar Lift installed). Dealership called me today to inform me all the parts are in and I'm scheduled for next Thursday morning.
I cannot express my appreciation and gratitude for Darlene @JeepCares. Thanks to her and JeepCares making this all possible!
Now hoping my install goes smoothly and I'm not back reporting notchy steering or steering fluid all over my engine bay.
Baby steps.
Haven't seen that issue mentioned at all and I had to look what a Pitman Arm is
same, haven't seen this issue mentioned before, dropped vehicle off this morning and new pitman arm would be there tomorrow I was told, I guess I'll see how it goes tomorrow
